Ratings based on 79 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Good location and good value

Posted Apr 16, 2015
Pros: Friendly staff, hot breakfast, location.
Cons: Management...there were some inconsistencies with cleanliness qualities. Nothing serious, but there is need for improvement in this area.
Location: Hot Springs is great fun. We toured the historic bath houses, did a hot spring bath, and went to the horse races at Oaklawn for our day there.
We stayed in two different rooms during our stay...a double room the first night, a king room for the next two nights.. Both were well-appointed and comfortable. Each had a refrigerator but no microwave. However, the common eating area had a microwave for use at any time. The overall cleanliness was good but our first room's bathroom had a bit too much dust/dirt in two of the corners behind the door for my comfort. Our second room was very clean but the sink definitely had a problem draining. We were not in our room enough time so we did not complain to the staff about the sink,. The breakfast was excellent, with a wide variety of hot items each day. This did fall apart on Saturday morning as the regular breakfast person was not there and the replacement breakfast person had no idea how to maintain the hot foods and clean the area. Hot items weren't hot, oatmeal was not cooked (yes, they had made-from-scratch oatmeal...it was awesome on most days.) The hotel is being renovated on the outside. This is a comfortable hotel, with friendly staff, in a great location for getting around the area. (We visited Hot Springs and toured downtown Little Rock.) We would stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom St. Louis, MO

Nice place

Posted Apr 8, 2015
We stayed at this hotel as a stop on a 11 hr drive. I was a little worried when we pulled up and I saw there was construction being done. But my worries were not needed. The hotel was very clean and nice. The double beds were plenty big and comfortable. The showers and toilets were a little loud, but I only noticed that in the morning after we woke up. Breakfast was very good and had lots of choices. Great place.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 5, 2015
Pros: Location, clean, comfortable
Cons: fundamental booking proceedures
Location: lots of shopping and easy access to Hyws
several problems arrose with booking, credit cards, and adding a night to my stay
4 out of 5
Recommended
for Everyone
by A verified travelerfrom wilmar

Posted Mar 30, 2015
Great room and staff helped quickly. Great for the price
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TN

Enjoyed my stay

Posted Mar 24, 2015
The room was comfortable and clean. Front desk staff was super friendly. Thought it was odd that there wasn't a microwave in the room. Will stay again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom indianapolis.

Clean. New. Good breakfast.

Posted Mar 20, 2015
Would definitely stay again. Good breakfast. . . .
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Liberal mo

Posted Mar 17, 2015
Fantastic! Bed was great, slept wonderfully. great shower, lots of water. Even had great soaps and shampoos. Great breakfast. And the staff was very professional.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2015
Lovely 1 night stay for our kids free Anniversary night.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2015
Friendly desk service, clean spacious room, good variety at breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
we arrived Friday evening to a very friendly staff, we soon realized we had left a couple items behind at home and when my wife went to the front desk to ask where she could purchase the items close by, the desk clerk handed her the items we needed. (tooth brush, comb and shaving cream) all as compliments of the hotel. Room was very clean, and comfortable and we will stay there again next time we're in Little Rock.