Reception

Reviews of Lively Inn & Suites

2 out of 5
Lively Inn & Suites
450 Regional Road 55, Sudbury, ON

Reviews

5.8
Rating 10 - Excellent. 17 out of 170 reviews" "
Rating 8 - Good. 44 out of 170 reviews" "
Rating 6 - Okay. 45 out of 170 reviews" "
Rating 4 - Poor. 26 out of 170 reviews" "
Rating 2 - Terrible. 38 out of 170 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, amenities
Best bang for your buck, no complaints at all
Stayed 1 night in Feb 2024
Response from Krishna Patil on Feb 28, 2024
Thanku so much

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Krishna on Jan 20, 2024
Thanks

6/10 Okay

Keith

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean comfortable room at a great price. Coffee was good and there were restaurants in the area to eat at .
Stayed 2 nights in Jan 2024
Response from Krishna Patil on Jan 15, 2024
Thanks

2/10 Terrible

april

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unwelcoming lobby. Dirty building and room. Breakfast was keurig coffee and a pack of muffins in a fridge (with only 2 left and there was 4 of us). Thankfully tim hortons was just around the corner. Trying to check out at 845am and there was no one there to help. Rang bell, waited... then called the phone number which it went to voicemail. Finally someone came out from the room behind desk which is where he had been sleeping. All in all will definitely not stay there again.
Stayed 1 night in Dec 2023

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Krishna on Dec 16, 2023
Thanks

2/10 Terrible

Charlene

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dump
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to grocery store and gas station
Stayed 5 nights in Nov 2023
Response from Krishna on Dec 8, 2023
Thanks

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and counterperson was polite . Would recommend for economic rates
Stayed 1 night in Oct 2023
Response from Krishna on Oct 31, 2023
Thanks

10/10 Excellent

Calin O.

Stayed 1 night in Oct 2023
Response from Krishna on Oct 31, 2023
Thanks

2/10 Terrible

Dale

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bedbugs
Stayed 1 night in Oct 2023
Response from Krishna on Oct 6, 2023
There is no bed bugs we protect our mattress with bed bug protection so please don’t mislead everyone thanks

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for accommodating us for an extra night we appreciate it !!
Stayed 1 night in Oct 2023
Response from Krishna on Oct 5, 2023
Thanks

6/10 Okay

Peyton

Traveled with partner
Last minute room on a road trip. Quickly helped and generous upgrading of room as it was late and the front desk staff wanted us to be comfortable after travelling so long Average room but lovely bathroom and shower. Updated faucets were amazing in the shower.
Stayed 1 night in Sep 2023
Response from Krishna on Oct 2, 2023
Thanks

4/10 Poor

Jack

Traveled with partner
No garbage can, no coffee, tv remote didn’t work.
Stayed 1 night in Sep 2023
Response from Krishna on Sep 22, 2023
Thanks we will update

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great stay friendly staff clean rooms
Stayed 1 night in Sep 2023
Response from Krishna on Oct 5, 2023
Thanks

8/10 Good

Wang

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's near a plaza, where you can buy groceries. Friendly staffs. And there is a bus stop nearby.
Stayed 3 nights in Sep 2023
Response from Krishna on Sep 11, 2023
Thanks

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
Good cheap place to stay. Just off highway. No complaints, nothing to rave about either.
Stayed 1 night in Aug 2023
Response from Krishna on Sep 11, 2023
Thanks

4/10 Poor

PAMILA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The greeting staff when we arrive were VERY good! Very nice, led us to your room, opened our door for us. Continental breakfast : 1. Was a loaf of bread, toaster, and inside a bar fridge jams or a muffin. Store bought muffins, the must have been good for it was empty every time we checked. :) 1. Coffee - Coffee machine where you could make your own coffee. Sugar was in a med plastic container with a lid, but there where two coffee spoons from a previous person with coffee on them left in sugar. ULG... With COVID and general hygiene... I decided not to have coffee. I also noticed the motel was very nice to accommodate, people with lower incomes to help support their business, for they where sitting outside the front door of the motel. Overall the checking was great due to staff, bed sheets were nice clean white sheets . COVID has made it hard for a lot of businesses...
Stayed 2 nights in Aug 2023
Response from Krishna on Aug 26, 2023
Thanks for your feedback we are improving our services

6/10 Okay

Mike

Liked: Staff & service
Interesting part of town and not close to anything. The facility was average with very helpful staff. The room itself was clean but dated and run down. Lots of channels on the TV though !
Stayed 1 night in Aug 2023
Response from Krishna on Aug 24, 2023
Thanks

4/10 Poor

Theresa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was quiet and the location was convenient. The place has a very run down look and feel to it. Plexiglass exterior doors, muzzy carpets, no housekeeping and cigarette butts and garbage at the entrances. I should say that the same garbage and butts were there for the three days that I stayed. Clearly the staff don't care enough to run a broom around to keep the front entrance looking inviting.
Stayed 3 nights in Aug 2023
Response from Krishna on Aug 16, 2023
Thank you for your feedback , we will surely take care of these things

8/10 Good

Hyun Jin

Stayed 1 night in Aug 2023
Response from Krishna on Sep 11, 2023
Thanks

2/10 Terrible

Jennifer

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Long story short..... I had a dog as I booked through the app I thought I would deal with it at the hotel we got in very late as we were just passing through and needed a quick rest The man at the counter questioned me about having 4 adults I corrected him and said no I have 2 adults 2 kids, he asked about the dog and I gladly paid the 29 dollar fee. He then told me to go grab my stuff he would get the room key and meet me there he had to "make sure the room was ready" This was at 1am, he then questioned me about my kids again, said I called earlier in the day and asked about 4 adults. He told me again to go get my stuff and he would come with me to the room to show me how to use the key. I told him I knew how to use a key but I would go with him to check it out As we were walking down to the room he questioned me about my kids again. I told him my children were sleeping in the car. I had also asked about a closer door to my room to enter the hotel and he said the closest one was right in the front where his desk was which was false we passed a door walking to the room. This was at 1 am we were exhausted and I just wanted to get my kids in there. Lesson learned about the dog...and he gave me a lecture but please don't question me multiple times about my children and be sketchy about getting to the room 1 am room should be ready And I know how to use a key card.
Stayed 1 night in Aug 2023
Response from Krishna on Sep 11, 2023
Thanks

6/10 Okay

Glenn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Arrived at 3 pm for check in room wasn’t ready waited 5 minutes and was told it was ready. When we went to use the bathroom a women’s bra was hanging over shower curtain was very concerning. Rest of the room seemed to be clean was very quiet and worth the value I paid.
Stayed 1 night in Jul 2023
Response from Krishna on Jul 31, 2023
Thanks

8/10 Good

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Krishna on Jul 29, 2023
THANKS

8/10 Good

Paul

Stayed 1 night in Jul 2023
Response from Krishna on Aug 24, 2023
Thanks

8/10 Good

robert

Traveled with partner
Liked: Cleanliness, staff & service
easy access
Stayed 1 night in Jul 2023
Response from Krishna on Jul 29, 2023
THANKS

6/10 Okay

madeleine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Krishna on Jul 13, 2023
Thanks

2/10 Terrible

Jacob

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from K on Jul 8, 2023
Thanks

2/10 Terrible

shaoming

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
1. The Motel was poorly managed. When we arrived, there was no person in the front desk, and we waited for long (half hour) for the "clerk" to come in. 2. There is no dining area. There was a dining room, but was all locked and no sign of "use". 3. In the morning, there is a coffee machine for use, but has nothings such as milk or equivalent. 4. Above all, there is "No Service" in house keeping service, such as changing bath tower and bed sheet! It is beyond our understanding that a motel has no house keeping service! 5. We strongly suggest people not to come to this motel, since it is not a "motel" but just a room to sleep in.
Stayed 2 nights in Jul 2023
Response from Krishna on Jul 4, 2023
Thank you for taking the time to share your feedback regarding your recent stay at our motel.I am not clerk here , I manage the whole motel I agree there was delay because I was occupied with other customer service, but delay was not of half hour.There are three contact numbers written at front desk if you had called the number, I would have come to front desk in 2 minutes.There is no dinning area because the dining room had been temporarily closed for renovations during your visit. The milk and muffins was in the refrigerator next to the coffee machine and cups and coffee on the table, I showed you before check in.We do housekeeping service, I knocked the door in morning but no one was inside and our motel policies does not allow us to open the door in the absence of our customer during their stay, however I ask you for the housekeeping service when you arrived but you clearly said no, but I gave you some extra towel as you asked.All over our motel policy allowed only 2 adults and 2 kids in room, I allowed 5 adults(family), gave them extra towels and spreadsheets.We regret to hear that your experience at our motel did not meet your expectations and that you feel it falls short of the standards you anticipated.We apologize for any inconvenience or disappointment caused during your stay.

10/10 Excellent

Corey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay at Lively Inn while we were visiting friends in the area. Staff were amazing and were able to accommodate any request for us while we were there. Very friendly and welcoming. We stayed for two days and would go back again. You can tell there is renovations going on in the property but that didn’t bother us at all as everyone was amazing here.
Stayed 2 nights in Jul 2023
Response from Krishna on Jul 4, 2023
Thank you Corey, We would be thrilled to welcome you back for another stay in the future. If there is anything specific you would like during your next visit, please feel free to let us know, and we will do our best to accommodate your preferences.

10/10 Excellent

Elodie

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall
Stayed 1 night in Jun 2023
Response from Krishna on Jul 4, 2023
Thank you for the review sir.

6/10 Okay

Victoria

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
On arrival we were up sold to a newly renovated room for $20 cash which was very nice. The shower was fun as was the northern light feature over the bed. Make it yourself coffee was available in the lobby but required phone flashlight as lobby is very dark. Staff overly attentive. But polite. Gas station and Timmies close by.
Stayed 1 night in Jun 2023
Response from Krishna on Jul 4, 2023
Thanks for the review Victoria. We apologize for the inconvenience you experienced with the lighting in our lobby. We understand that a well-lit area is essential for our guests' comfort and convenience. We will address this issue promptly to ensure that the lighting in the lobby is improved for future guests.

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2023

8/10 Good

Alain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Peter

Stayed 1 night in Jan 2023

10/10 Excellent

Allen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly environment we will definitely consider staying here again
Stayed 1 night in Dec 2022

8/10 Good

chun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size is pretty good. A bottle of water is unique and feel welcomed. Water cup was not provided.
Stayed 1 night in Aug 2022

8/10 Good

Ashley

Business traveler, Traveled with pets
Liked: Staff & service
The staff was amazing, very helpful and very friendly. 5 starts there. Love that they are dog friendly. The inn is ok, if your looking for luxury won’t find it here. I needed a place to sleep and that’s what I did. So if met my needs
Stayed 1 night in Jul 2022
Response from kris on Aug 2, 2022
Thanks for your good reviews we always welcome our valuable costumer

2/10 Terrible

Melissa

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Stains on the ceiling and floor. Sticky feeling floor. Broken window with no screen. Leaky bathroom fausset. Old stale smoker smell throughout building.
Stayed 1 night in Jul 2022

2/10 Terrible

Don

Stayed 1 night in Jun 2022

6/10 Okay

Anja S

Traveled with group
Liked: Staff & service, amenities
The property looks tiered like no updates been done in a long time. The rates were little high for the place. However great service from staff.
Stayed 1 night in Jun 2022
Response from Hazel on Jun 28, 2022
Hello Anja, Thank you for your review! Your feedback is important to us. There has been a change of ownership as of this month. All rooms are being renovated from inside out and are working to get things done as fast as we can. We apologize that the state of our hotel is not yet to your taste. We hope that you can reconsider your review on your next visit when all the updates from the new ownership are in effect. Thank you! -Your lovely staff here at Lively Inn and Suite

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd go back.
Staff was very helpful & co-operative. My only complaint is that the microwave was kind of insane.
Stayed 1 night in May 2022

6/10 Okay

Kevin

Traveled with pets
Liked: Staff & service
There was mold on the bathroom ceiling, the bedsheets on one of the beds had stains, the tv remote didnt work at all, a musty smell with a hint of cigarette on the air. Honestly wouldn't come back myself until these are addressed.
Stayed 1 night in Apr 2022

8/10 Good

Gary, Christian Island

Traveled with family
Liked: Cleanliness
It was a place to stay for we had a wedding just down the road it’s a small town but had places to eat ,gas bar,bank and a Tim’s (coffee)
Stayed 1 night in Oct 2021

8/10 Good

Gary, Christian Island

Traveled with family
Liked: Cleanliness
What did I like well I like the fact it wasn’t far for us to get to where we had to go ty to the staff member who fixed the t.v and our reservation mix up
Stayed 2 nights in Oct 2021
Response from Dan on Nov 2, 2021
Hi Gary Thanks for your stay and sharing your review. We will be definitely improve our services, so our guest will be much happy to stay again and again here. Have a wonderful day.

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guy at the front desk was very interesting and friendly. But they close the front desk at 8, so after 8pm you are on your own. There was no spare roll of toilet paper in the room. Had to use tissues when the roll ran out. Not cool!
Stayed 1 night in Sep 2021
Response from Dan on Nov 2, 2021
Hi John Thanks for your feedback. I am very sorry for the experience you had, this will be definitely improve for all our guests and hope you will give us another chance to serve you much better way. Enjoy your day fantastically.

6/10 Okay

Larry

Traveled with partner
Restaurants were closed. Drape was torn.
Stayed 1 night in Aug 2021

2/10 Terrible

Dianne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not bother to go after reading the reviews and hearing about bed bugs and lack of COVID practices.
Stayed 1 night in Aug 2021

10/10 Excellent

Viktor

Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveler

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not nice motel. very dirty and in disrepair
Stayed 2 nights in Jul 2021