Building design

Reviews of Aparthotel Adagio Liverpool City Centre

Aparthotel Adagio Liverpool City Centre
1 Fairclough Street, Liverpool, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1156 reviews" "
Rating 8 - Good. 419 out of 1156 reviews" "
Rating 6 - Okay. 62 out of 1156 reviews" "
Rating 4 - Poor. 19 out of 1156 reviews" "
Rating 2 - Terrible. 12 out of 1156 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love the kitchen in the room, good sized room, great shower, clean and modern. Will look out for these hotels wherever I am staying.
Stayed 1 night in Mar 2024
Response from Iliyan on Mar 15, 2024
Dear Matthew, we are delighted to hear that you enjoyed the kitchen facilities, spacious room, and modern amenities. We look forward to welcoming you back at any Adagio hotel. Thank you for your kind words! Best regards, Aparthotel Adagio Liverpool City Centre

10/10 Excellent

Siu Ki

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Adagio Liverpool on Mar 13, 2024
Siu Ki Thanks for staying with us, and giving us top marks.See you again soon,Adagio Liverpool Team

10/10 Excellent

Su, NY

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Jan 2024
Response from Adagio Liverpool on Jan 29, 2024
Su, Thanks for yo review and 5/5 score, we hope to welcome you again soon.Adagio Liverpool Team

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
A good apartment near the main station and bus to the airport. Friendly, helpful staff, good facilities. Supermarkets and lively pubs nearby.
Stayed 2 nights in Jan 2024
Response from Adagio Liverpool on Jan 22, 2024
Michael , Thanks for your comments, great to see you enjoyed our central location in the heart of Liverpool and our convenient transport.Hope to see you again soon.Adagio Liverpool Team

2/10 Terrible

Gloria

Stayed 6 nights in Dec 2023
Response from Adagio Liverpool on Dec 31, 2023
Gloria, We would love to know how we could of improved your experience.Adagio Liverool Team

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in central Liverpool with small kitchen facilities. Brilliant value, would stay again!
Stayed 2 nights in Dec 2023
Response from Iliyan on Dec 29, 2023
Dear Katherine, Thank you for your kind review! We are so pleased to hear that you enjoyed our location and found great value in staying with us. It is always our goal to create an enjoyable experience for our guests, and it is a pleasure to know that we achieved this for you. We look forward to having the opportunity to welcome you back in the future! Kind regards, The Adagio Liverpool City Centre Team

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, room comfort
Very nice stay, eveything you want, good location too, also once I got into the habit of flipping the bed up a down, had a nice amount of room.
Stayed 4 nights in Nov 2023
Response from Adagio Liverpool on Dec 8, 2023
Robert Thanks for your review, hope to see you again soon.Adagio Liverpool Team

8/10 Good

LILIAN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked that Liverpool Central station was right across the hotel. The water pressure in the shower could stronger. We would stay again
Stayed 3 nights in Nov 2023
Response from Iliyan on Dec 4, 2023
Dear LILIANA, We are pleased to hear that you enjoyed the convenient location of our hotel near Liverpool Central station. We understand your feedback regarding the water pressure in the shower and appreciate you taking the time to share your honest opinion. At Aparthotel Adagio Liverpool City Centre, we strive to provide our guests with an excellent experience and we take all feedback seriously. Thank you for taking the time to review us. We hope you will consider staying with us again in the future. Sincerely, Aparthotel Adagio Liverpool City Centre

10/10 Excellent

steven

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Adagio Liverpool on Nov 10, 2023
stevenThanks for the 10/10 much appreciated.Adagio Liverpool Team

10/10 Excellent

Lai Ling Janet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location.
Stayed 3 nights in Oct 2023
Response from Adagio Liverpool on Oct 27, 2023
Lai Ling Janet Thanks for the 5/5 Rating, we appreciate your comments.Adagio Liverpool Team

10/10 Excellent

careem

Liked: Property conditions & facilities
My favourite place to stay
Stayed 1 night in Oct 2023
Response from Adagio Liverpool on Oct 27, 2023
careem We look forward to seeing you again at your favorite place to stay.Adagio Liverpool Team

8/10 Good

Alexandra

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Adagio Liverpool on Oct 27, 2023
Alexandra Thanks for your review, we hope to see you again soon.Adagio Liverpool Team

8/10 Good

Margaret

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from Adagio Liverpool on Oct 24, 2023
MargaretThanks for your review.See you next timeAdagio Liverpool Team

8/10 Good

Jeffrey

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023
Response from Adagio Liverpool on Oct 24, 2023
Jeffrey Thanks for your review.See you next timeAdagio Liverpool Team

10/10 Excellent

Gerard

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023
Response from Adagio Liverpool on Oct 14, 2023
Thanks for the 10/10 Score, we appreciate you staying with us, hope to see you again soon.

10/10 Excellent

Su, NY

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Sep 2023
Response from Iliyan on Sep 23, 2023
Thank you for your 5* review. We look forward to welcoming you back in Aparthotel Adagio Liverpool City Centre.

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, room comfort
Comfortable stay
Had comfortable short stay. Place was very clean. Comfortable bed. Small kitchen was really well equipped ...great to have dishwasher. Reception staff were all very friendly and helpful. I will definitely come back.
Stayed 1 night in Sep 2023
Response from Adagio Liverpool on Sep 19, 2023
Peter, We really appreciate your comments, thanks fotr taking the time to complete your review.Adagio Liverpol Team

10/10 Excellent

Jake

Stayed 1 night in Sep 2023
Response from Adagio Liverpool on Sep 19, 2023
Jake, Thanks or the 10/10 Score, see you next time.Adagio Liverpool Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Great central location, Lime Sreet Station 5 mins, Central Station opposite main entrance. Handy shops close if you wish to self-cater and a wide choice of eateries nearby.
Stayed 4 nights in Sep 2023
Response from Adagio Liverpool on Sep 19, 2023
Dear Guest, Thanks for your review, great to see you enjoyed our central location and services on ofer.See you next timeAdagio Liverpool Team

6/10 Okay

Kit Ling Kitty, Markham

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our stay was fine. Breakfast was fresh and good and the chef was super nice and friendly. The only negative was that upon arriving 40 minutes before the 3 pm check-in time, we had to pay an extra £10 to get into the room early. The room was in fact already available and nothing extra needed to be done. We paid before we wanted a shower badly…
Stayed 1 night in Sep 2023
Response from Adagio Liverpool on Sep 11, 2023
Thanks for your review, early check is normally charged at 25.00, you were given a discount for the early check in, FREE luggage storage is available prior to check in time. Free early check is also granted for Elite members of our loyalty programAdagio Liverpool Team

10/10 Excellent

Deirdre

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Aug 2023
Response from Adagio Liverpool on Sep 5, 2023
Deirdre Thanks for the 5* rating. We hope to see you again soon.Adagio Liverpool Team

10/10 Excellent

Saimon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
overall great stay for the price and would book their again
Stayed 5 nights in Aug 2023
Response from Adagio Liverpool on Sep 5, 2023
Saimin, Thanks for the 5* rating. We hope to see you again soon.Adagio Liverpool Team

10/10 Excellent

careem

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Adagio Liverpool on Sep 5, 2023
Careem, Thanks for the 5* rating. We hope to see you again soon.Adagio Liverpool Team

10/10 Excellent

Annie, Ballina

Stayed 6 nights in Aug 2023
Response from Adagio Liverpool on Sep 5, 2023
Annie, Thanks for the 5* rating. We hope to see you again soon.Adagio Liverpool Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Adagio Liverpool on Aug 14, 2023
Thanks for the 10/10 Score.See you next time

8/10 Good

Zeki

Traveled with family
Liked: Cleanliness, room comfort
Overall great
Great stay overall - room was decent enough although there was a stain on the ceiling in the corner of the bedroom.
Stayed 1 night in Jul 2023
Response from Adagio Liverpool on Jul 11, 2023
Zeki, Thanks for your review, We are pleased you had a great stay with us.Adagio Liverpool Team

10/10 Excellent

sinead

Traveled with group
Liked: Cleanliness, room comfort
Great hotel
Stayed 7 nights in Jun 2023
Response from Adagio Liverpool on Jul 5, 2023
Sinead, Thanks for the 10/10 Score. We hope to see you next time you visit Liverpool

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2023
Response from Reception Team on Jul 3, 2023
Thank you for your great review!!!

10/10 Excellent

Keeley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Adagio Liverpool on Jun 27, 2023
Keely Thanks for your rating and giving us 5 out of 5.Hope to see you next time.Adagio Liverpol Team

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
property was perfect for our stay. Had everything we needed. Friendly, helpful staff. Highly recommend!
Stayed 4 nights in Jun 2023
Response from Adagio Liverpool on Jun 10, 2023
Mary, thanks for your recommendation and your comments, much appreciated. See you next time.Richard Carline - General Manager

8/10 Good

Randy, Santa Cruz

Liked: Cleanliness, property conditions & facilities
I'd actually give this hotel five stars except for one particular employee - who I found was exceptionally rude to me on the morning of Tuesday, May 16, 2023. Just before I was about to start my day (and just after I had breakfast in my apartment) I walked over to see what breakfast items were being served that day and to take pictures of some items - since I am an established travel writer. At about 10 am, a woman who I believe was an attendant for breakfast rudely berated me for simply being near where the food was being served. She was so rude I wondered if she treated other hotel guests the same way. While I completely enjoyed my room, with one minor exception, this one employee was the only negative experience of what was supposed to be the trip of a lifetime to Liverpool. Her actions were completely unnecessary and uncalled for.
Stayed 3 nights in May 2023
Response from Lucia Sanchez - Duty Manager on May 20, 2023
Dear Randy,Thank you for your review. We are glad to know that you have enjoyed your trip to Liverpool.We are sorry to learn that you felt that the staff was rude to you.

10/10 Excellent

Ben

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023
Response from Adagio Liverpool on Mar 27, 2023
Ben, thanks for the 10/10 Score. We look forward to welcoming you again.Adagio Liverpool Team

10/10 Excellent

Christopher

Stayed 4 nights in Mar 2023
Response from Adagio Liverpool on Mar 27, 2023
Christopher, thanks for the 10/10 Score. We look forward to welcoming you again.Adagio Liverpool Team

8/10 Good

Ray

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2022
Response from Adagio Liverpool on Mar 20, 2023
Thank you for your positive review.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
A very pleasant stay
I stayed here from Monday to Friday for a week of exams and had a pleasant stay. The room was much bigger than expected and had everything you could need: - Comfy double bed - Plenty of storage space - Big desk to work on - Fully equipped kitchen (it even had a dishwasher which was unexpected!) - Large bathroom with all the usual amenities - Good soundproofing The staff were also great from Check-in to Check-out, they were very friendly and very helpful during every interaction I had with them, a great experience overall.
Stayed 4 nights in Feb 2023
Response from Adagio Liverpool on Mar 6, 2023
Dear Guest, The team and I appreciate your comments, great to see you enjoyed your stay with us ad Adagio Liverpool.See you next time.Richard Carline - General Manager

8/10 Good

Wing Hong

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2023
Response from Lucia - Duty Manager on Feb 17, 2023
Dear wING, Thanks for taking the time to leave your review, the team and I appreciate your comments and look forward to welcoming you again.

8/10 Good

Su Zhen, NY

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jan 2023
Response from Lucia - Duty Manager on Jan 24, 2023
Dear Zhen, Thanks for taking the time to leave your review, the team and I appreciate your comments and look forward to welcoming you again.

6/10 Okay

Lorraine

Stayed 6 nights in Dec 2022

10/10 Excellent

SHARON

Stayed 1 night in Dec 2022
Response from Adagio Liverpool on Dec 8, 2022
Sharon, Thanks for the 10/10 Score, great to se you enjoyed your stay with us. See you next time.Adagio Liverpool Team

8/10 Good

Nina

Liked: Cleanliness, room comfort
My stay overall was great. At the moment, the hotel is under construction so the temporary entrance can be a bit confusing, but besides that, the room was clean and comfortable and the staff was lovely. There are just some fixtures in the room that could be reviewed and repaired. The toilet paper holder was almost falling off the wall, and some knicks in the wall and paint falling off from the garbage can scratching against it, but otherwise lovely.
Stayed 2 nights in Nov 2022
Response from Adagio Liverpool on Nov 29, 2022
Nina, Thanks for letting us know about the maintenance issues in your apartment, we will get these fixed asap.We look forward to seeing you next time.Adagio Liverpool Team

10/10 Excellent

Courtney

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property, great for the dog. Slightly awkward with the temporary entrance but can’t be helped.
Response from Adagio Liverpool on Nov 29, 2022
Courtney, Thanks for your comments, we look forward to welcoming you next time to our fully refurbished reception and new entrance.Adagio Liverpool Team

2/10 Terrible

AF

Business traveler
Stayed 2 nights in Nov 2022
Response from Iliyan Ivanov on Nov 11, 2022
Dear AF,We are really sorry that you did not enjoy your stay with us. Will try our best to meet your expectation on your next visit to Liverpool.Best regards,Front office team

10/10 Excellent

Mcintyre

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Location Good value for Money Close to all Shops and Transport
Response from Iliyan Ivanov on Nov 11, 2022
Dear Ms/Mr Mcintyre,Thank you for your excellent review. We are really happy to find out that you had a great stay with us and have enjoyed our central location.Best regards,Front office team

10/10 Excellent

wai chi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
room was clean and the facility of open kitchen is good. room light needs to be improved.
Stayed 2 nights in Oct 2022
Response from Adagio Liverpool Team on Oct 25, 2022
Hello Wai Chi - Thank you for your feedback, We are glad that you enjoyed your stay with us.

8/10 Good

Arthur Christopher

Liked: Cleanliness, room comfort
Centrally located.
Very modern, comfortable studio apartment (with small but complete kitchen) located in repurposed department store building (I think). Entrance is a bit off-putting... located on a dead-end alley off a busy commercial street. Close walking distance to restaurants, shops, and Lime Street RR Station, however.
Stayed 2 nights in Aug 2022
Response from . Adagio Liverpool Team on Sep 3, 2022
Arthur, Thanks for your review, Adagio Liverpool is lcated in the Former Iconic Lewis's Departments sore buidling. Our new Entranc and Ground floor reception will be opening in Octber 2022 to enable us to provide and even better welcome.Adagio Liverpool Team

10/10 Excellent

Jane

Stayed 2 nights in Aug 2022
Response from Adagio Liverpool Team on Aug 31, 2022
Jane thanks fo the 10/10 score see you next time.Adagio Liverpool Team

8/10 Good

Michael

Stayed 2 nights in Aug 2022
Response from Adagio Liverpool on Aug 31, 2022
Michael thanks for your review, we would love t know how we could of got 10/10.Adagio Liverpool team

8/10 Good

andrew, harrison hot springs

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a great location close to transit and shopping however starting to show it's age and in need on a little refresh.
Stayed 3 nights in Jul 2022
Response from Adagio Liverpool on Jul 26, 2022
Andrew, Thanks for yur comments. Our new lobby/reception and brakfast area is currently under construction and is due to open at the end of September on the ground level, we look forward to welcoming you back to see the results. Adagio Liverpool Team

6/10 Okay

alan

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Jul 2022
Response from Adagio Liverpool on Jul 25, 2022
Alan, thanks for your review, we would love to know how we could of improved your staty. Adagio Liverpool Team

8/10 Good

Sau Ting

Stayed 1 night in Jul 2022
Response from Adagio Liverpool on Jul 22, 2022
Thanks for your review. See you next time. Adagio Liverool Team