Ratings based on 235 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nottingham

Wedding Weekend

Posted Jun 29, 2015
Pros: everything
Cons: nothing
Location: retail park straight over the other side of main road after the immediate carpark infront of hotel and across the road centre of liverpool by car
Loved the Art Deco interior - the beds were so comfy - early check in availbale as we arrived late am -nothing was too much trouble The breakfast was yummy and staff on duty at breakfast were really friendly a s well as professional Would stay again and recommend the hotel to friends and family We could even leave the car to go and shop all day - carpark at the back of hotel for long stays Even the use of leisure facilities next door at David Lloyd - perfect
5 out of 5
Recommended
for Everyone
by A verified traveler from Dagenham,Essex

One of the best hotels we have ever stayed in

Posted Jun 29, 2015
The staff couldn't of been more helpful and are a credit to your chain
5 out of 5
Recommended
for Everyone
by A verified traveler from from Huddersfield. West Yorks.

Liverpool Art Deco hotel

Posted Jun 20, 2015
Everything fine. Just the room was too hot. Air Con didn't cool it down more than a couple of degrees.
4 out of 5
Recommended
for Everyone
by A verified traveler from Basingstoke

A fine stay.

Posted Jun 14, 2015
Pros: It's an attractive building and not directly on a busy main road. Peaceful.
Cons: Some choice for late night eating... ok, MacDonalds is in the shopping area but not what we were looking for.
We arrived late at night. No room service was available though. It never bothered us although we were open for some options. We were checked in fast and the parking sorted easily. A funky looking hotel and a cool history. Parking was readily available. It is set back from a duel-carriageway and far enough from the airport so that we had a very peaceful time. Big shopping area near-by and a short walk away. A successful base for us to visit Liverpool the next day. I enjoyed myself and slept very well. Pillow choice a bonus.
4 out of 5
Recommended
for Everyone
by A verified traveler

Repurposed airport building has a nice style

Posted May 30, 2015
Stayed for a long weekend. Staff friendly but there was no open areas that had windows for natural light. So little options to sit and read with light and not being disturbed by other people. Bar was mediocre. Could not get the room cool ac seemed fixed at one temp. Open the widow and you have traffic noise.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cumbria

Good value for money

Posted May 25, 2015
Does what it says on the tin. It didn't fail in any way.
3 out of 5
Recommended
for Families
by A verified traveler

Har noe å strekke seg etter.

Posted Apr 15, 2015 on Hotels
Lytt mellom rommene, og firkantet serviceinnstilling til betjeningen i resepsjonen.Tok tre oppfølgingssamtaler med resepsjonen etter utsjekk for å få refundert feilbelastet beløp.
3 out of 5
by A verified traveler

Decent hotel, disappointing for 4 star

Posted Apr 14, 2015
Pros: comfortable bed
Cons: service, old amenities, far from airport
Location: there is a nearby shopping mall
There is no airport shuttle, and it is quite far from the airport - I wouldn't consider it an airport hotel. Also, the telephone did not work in the room. I left to order meal and tell reception the phone wasn't working, but she didn't bother getting the phone fixed. Other than that, however, the hotel was fine.
5 out of 5
Recommended
for Everyone
by A verified traveler from Essex

Great Hotel

Posted Apr 13, 2015
Pros: The art deco
Cons: No
Location: Outside of town but the bus service is fantastic!
This is a super art deco Hotel. The stairs are terrific. The rooms are large and very clean. The bed was very comfortable, had a great nights sleep!! Ideal for a weekend away.
5 out of 5
Recommended
for Couples
by Edward from Belfast

Another great stay

Posted Apr 10, 2015 on Hotels
Very good stay at the Crown Plaza as usual! Staff very helpful and pleasant. Comfortable room and good food.