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Reviews of Formby Hall Golf Resort & Spa

4 out of 5
Formby Hall Golf Resort & Spa
Southport Old Road, Formby, Liverpool, England

Reviews

8.4

Very Good

Rating 10 - Excellent. 125 out of 262 reviews" "
Rating 8 - Good. 78 out of 262 reviews" "
Rating 6 - Okay. 32 out of 262 reviews" "
Rating 4 - Poor. 19 out of 262 reviews" "
Rating 2 - Terrible. 8 out of 262 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Garrie

Good quality hotel with great facilities.
Stayed 1 night in Apr 2024

2/10 Terrible

DHVANI KIRIT

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

JEREMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderfull staff friendly and helpfull
Stayed 2 nights in Feb 2024

6/10 Okay

Lydia

Traveled with partner
Liked: Cleanliness, staff & service
The terrace room was lovely, great views onto the golf course, lots of space and a very very comfortable bed. Unfortunately, the corridor smelt of smoke and was very noisy at night with guests coming back at all times during the evening. In the spa area - the pool was freezing and the steam room smelt terrible. Breakfast was average. But other than that it was nice. The driving range was fun
Stayed 1 night in Feb 2024

8/10 Good

Nesta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable all round.
Really nice stay. I use it all the time. Use the range when I stay. Discount for residents would be nice! Good business facility.
Stayed 2 nights in Jan 2024

6/10 Okay

Samantha

Liked: Cleanliness, staff & service
Ok might not visit again though
Reception staff were very helpful. We booked a superior loft room, however the room had a lot of wear and tear. Scuffed paintwork, evidence of where there had been water leaks not fixed and painted over very well. Chipped Furniture. The bed was not comfy and the pillows were very flat, could have done with a better pillow selection. One of the features of this room was a tv in the bath, however the remote was nowhere to be found, so we were unable to use this. Food was nice but overpriced for the evening meal. Buffet breakfast was ok, but not cooked to a very high standard. Spa was ok, but jacuzzi was not working.
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Stuart

Stayed 1 night in Nov 2023

8/10 Good

Bruce

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very good, notice instant coffee as opposed to coffee bags last year, ate in bar and food very good. Only criticism is ful english could be better ingredients, sausages not great, it wont stop me staying next year but i will trya different breakfast!
Stayed 1 night in Nov 2023

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Good leisure facilities. Decent bar and restaurant.
Stayed 1 night in Nov 2023

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

isobelle

Stayed 2 nights in Nov 2023

8/10 Good

Graham

Stayed 2 nights in Oct 2023

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gem!
What a gem! We booked in for afternoon tea which was great and then had a drink in the bar. We also used the leisure facilities which were superb. The room was absolutely huge and the bed was incredibly comfortable. The breakfast was plentiful and fresh. The staff really were the highlight of the visit, they were incredibly welcoming and genuinely couldn’t do enough for us. Can’t wait to go back again!
Stayed 1 night in Oct 2023

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Nigel

Disliked: Cleanliness, property conditions & facilities
Golf was great ...hotel needs attention everywhere
Stayed 5 nights in Sep 2023

10/10 Excellent

Joseph

Liked: Amenities
Lovely place definitely go back
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Business traveler
Liked: Amenities
Wonderful stay and lovely breakfast. I will definitely be coming back for a longer stay.
Stayed 1 night in Aug 2023

8/10 Good

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation was good but parking a bit tight couldn’t get parked outside reception u til late evening’s
Stayed 1 night in Aug 2023

4/10 Poor

Dorothy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Upgrade when we checked in
Stayed 1 night in Jul 2023

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Joni

Stayed 1 night in Jul 2023

8/10 Good

Tammy

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely place, but needs to be more organised.
Fab place to stay, beautiful surroundings, with lovely Leisure facilities. The only issue I had with my stay is that when we arrived we was put into the wrong room, which was not the superior one I had booked. It was downgraded from that. however Luckily enough I had noticed and mentioned it to the staff on the desk.. once we was moved there was another issue which there was no bottle of fizz in the room, i mentioned this to reception, they said they would sort it, i was still waiting and after the 3rd time of asking it was then sorted as I had to keep asking! I shouldn’t of had to mentioned it several times for them to sort it. When you pay a price for something you expect everything to be correct.
Stayed 1 night in Jul 2023

10/10 Excellent

Clive

Stayed 1 night in Jun 2023

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice spa, very nice rooms, food was fine. will stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

Ronald George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family wedding
Stay was for family wedding, it was brilliant day. Rooms great, and breakfast was lovely.
Stayed 1 night in May 2023

4/10 Poor

Natasha

Liked: Cleanliness, room comfort
Disliked: Staff & service
Terrible service and disappointing stay
Appalling service. My partner arrived late (which I had informed reception about), he was not allowed up despite having the booking name and room number. He was spoken to rudely, asked insulting questions and told that he had to go outside to ring me. He wasn’t able to call me as he had no signal and was waiting for about 20 minutes until I luckily came down and found him. The receptionist said she tried to call but there was no phone in our room and no-one came to check. I can only assume this was because we are not the ‘usual’ clientele and because he had his work clothes on. In the same breath, I felt extremely judged when I went on my own to book the golf course and was looked and up and down and asked without a greeting you haven’t played golf, have you? Or do you know someone you want to book for. I'd also be careful of the golf clubs, as one broke when we were using it and nearly swung in my face. To add to matters, an extra £142.50 has been taken from my account without explanation. I have called x7 all week but no-one answers, despite leaving messages. I found this previous to our stayed when I called x4 to reserve spa treatments and golf. I gave up in the end and went without spa treatments. Very disappointing.
Stayed 2 nights in May 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed with the hotel. Was very relaxed and the views of the course were just fantastic. Loved our stay and will definitely be booking to go there again. Highly recommend.
Stayed 1 night in Apr 2023

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed room with comfy bed, clean spacious bathroom. Nice rural location with excellent health club facilities and friendly staff. Recommended.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip at lovely resort
Lovely resort and very kind and accomodating staff. It would be ideal for a golf vacation. We're visiting the area from US and really enjoyed the trip. Breakfast buffet was excellent with beautiful views of golf course. The hotel pool was one of the nicest that we have ever seen. The room was very spacious and the bathroom modern with a big soaking tub. Close to traditional English pubs and beautiful hiking trails near the beach. A short drive to Southport, highly recommend/
Stayed 3 nights in Mar 2023

10/10 Excellent

DHVANI KIRIT

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Lovely food and spa facilities..beautiful venue..Would highly recommend!
Stayed 2 nights in Mar 2023

10/10 Excellent

donna

Stayed 1 night in Mar 2023

6/10 Okay

Marie

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stay ok , Menu not healthy options, hotel feels cold and empty. went to the spa felt uncomfortable only men in there and some facilities not working so left and went back to my room. Staff friendly
Stayed 1 night in Feb 2023

10/10 Excellent

Jenna

Stayed 1 night in Feb 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great times
A really lovely venue with THE best staff - superwelcoming and helpful. Food in the restaurant was very good and the waiting staff were also very good.
Stayed 3 nights in Feb 2023

10/10 Excellent

G

Stayed 2 nights in Feb 2023

10/10 Excellent

Grahame

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Linda

Stayed 1 night in Feb 2023

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Jan 2023

8/10 Good

Sarah

Stayed 1 night in Jan 2023

6/10 Okay

Nicola

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lift was shabby & corridors were a little tired looking. The room & beds were clean & comfortable. Breakfast was over cooked.
Stayed 1 night in Jan 2023

10/10 Excellent

Sonni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service
No ev charging Room was damaged water through joints in loft rooms Staff perfect Cleaning was perfect Food was perfect Bar staff was perfect Reception and spa perfect
Stayed 2 nights in Jan 2023

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
We got there at 3 which is the check in time only to be told the pool closes at quarter to 4 because it was New Year’s Eve but nothing was mentioned online about that before we went so we had about 15 mins in the pool . We asked if we could book a table for food later on but it was fully booked but we were told the bar would be open so we went and go ready and came back down asked where the bar was and they said it was now closed , but there was people in there . Then we were told it was only black tie in the bar and someone would come out to take our drinks order . We waited about 15 minutes and no one came and another couple told us they told them the same thing but no one comes out so you have to go in and get them and come back out. Very unprofessional
Stayed 1 night in Dec 2022

2/10 Terrible

Ben

Stayed 1 night in Dec 2022