Ratings based on 366 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom from london

Close to all attractions and shopping

Posted Jan 19, 2015
I thought the staff were friendly but I thought the hotel would of been nicer than it was! I think it's rather expensive than it should be to be honest. The bedroom wasn't really that clean and disappointing. I looked at the pillow cases and they weren't that nice under the clean pillow case covers! There was old make up and dribble on them! Also the cover on the bed had stains over them and the cushions on the bed were dirty and stained too. Very disappointing won't go there again not worth money.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom hartlepool

fabulous hotel close to everything

Posted Jan 6, 2015
Pros: everything
Cons: nothing
Location: shops, the cavern for the beatles experienve
lovely room ,excellent staff ,quick check in, breakfast in bed
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario,Canada

This Hotel is outstanding.

Posted Jan 4, 2015
Pros: The Beatles Theme of the Hotel is beautifully done.
Location: Location could not be any better for Beatles fans.The Hotel is located on the same block as The Cavern Club.
From start to finish this is a first class Hotel.The Beatles Story an easy walk from the hotel,and the walk is a pleasure in the beautiful city of Liverpool.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

とてもいいホテルでした!!

Posted Jan 4, 2015
とても清潔で、スタッフの対応も丁寧で、とてもいいホテルでした。目的地まで、バスで行くことが多かったのですが、スタッフがわざわざホテルの外に出て、バス停の位置を教えてくれたり、どの路線に乗ればいいのか熱心に調べてくれたりと、たいへん親切でした。キャヴァンクラブやパブのすぐ近くということで、わりと遅くまでバンドの音が聴こえていたり、早朝にごみ収集が来ていて、ビンを積む音がうるさかったりということはありましたが、他に言うことはありません。また、リヴァプールに行くことがあれば、絶対に利用したいです。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newcastle

Wonderful experience

Posted Dec 30, 2014
Pros: Everything
Cons: Bar service in main lounge - not enough staff on clearing tables and taking orders.
Location: Centrally situated for shops, bars and Dock area.
Loved the whole atmosphere, decor and experience. Food, drinks and service were great. Rooms were very comfortable and had classy touches such as the AV system, heavy duty fabrics, retro chair and fantastic bed with lovely crips sheets and pillowcases. Would recommend to any Beatles fan and ask for the opportunity to see inside some of the function rooms too - well worth a look.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom grimsby

we could stay here EIGHT DAYS A WEEK

Posted Dec 14, 2014
Pros: beatles theme LOCATION
Cons: drafty windows and more info on how to work lights
Location: what more can you say on top of Mathew street The older part of town 5mins walk away just enjoy finding your own special haunts
we always go for the Santa dash weekend , most times been upgraded but last time had an inner room and didnt like it so this time we paid for the upgrade and it was brill. Check in staff so friendly room brill although we did have a drafty window but it wasnt near the bed so ok as we could adjust the room temp, council workers were very noisey in morning emptying bins But hey its a big city it has too be done. Checkout man was brill and even without us asking for car park discount voucher offered this info If you are wanting a special time and you are into the Beatles you must check out this hotel it is in the very heart of Liverpool and nothing is more than a walking distance away, ENJOY we did
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location for my planned trip

Posted Dec 8, 2014
Pros: The hotel was full of interesting features, staff excellent, breakfast really good and the bars good
Cons: It is a must to use the valet parking as the road is very bust outside of the hotel entrance
Location: Shopping, my wife loves Liverpool 1 shopping precinct and it is the first time she has been. It is a must for Beatles fans being local to Cavern Club
Greeting by hotel staff was pleasing, check in was easy, the room was not ready but we were early and the staff readied the room on our arrival. All the places we intended to visit were pointed out by the staff and advice was given on the best mode of transport.
5 out of 5
Recommended
for Business Travelers
by Anonyme

Best place in Liverpool - and I have tried many

Posted Oct 28, 2014 on Hotels.com
Super hotel, ambiance musicale et chambres spacieuses + confortables. Attention, demandez à ne pas être côté 'Pub' par ce que le bruit peut être pénible
4 out of 5
Recommended
for Couples
by A verified travelerfrom Bucks

Ideal central location with a Beatles theme

Posted Oct 28, 2014
Pros: Booked for the Beatles theme, didn't disappoint; great to be so close to the Cavern Club
Location: Centrally located; plenty to see and do. Would recommend the Cavern Club, Albert Docks, Alma de Cuba in Seel Street, the Cathedral tower views
Had a lovely two night stay in Liverpool. Hotel very well situated, parking close by (with discounted car parking option), comfortable and clean room, friendly and helpful staff, excellent breakfasts.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient

Posted Oct 25, 2014
Hotel very convenient. Food in restaurant good. Staff very helpful- particularly Kris.