Ratings based on 385 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Couplesby A verified travelerfrom Lancashire
Excellent location for shopping and restaurants.Posted Oct 7, 2014
Pros: Location, style and facilities.
Cons: Check in away from bar area as we couldn't hear the receptionist when we checked in. Tile coming off in bathroom which looked messy.
Location: Central location next to Liverpool One, so good location for shopping and eating.
Check in was difficult as there was an event in the bar area when we arrived, which was very loud. However after that the stay was excellent. We were not woken up at all by noise from within the hotel as we have been in other hotels. Very pleasant decor in room and good view of surrounding area.
for Everyoneby A verified travelerfrom N Yorks
Fantastic locationPosted Oct 5, 2014
Great experience. Friendly staff, clean and a good breakfast.
for Everyoneby A verified traveler
Perfect placement in Liverpool.Posted Sep 4, 2014
Docks right outside the door. Everything was perfect. Room had a beautiful. Staff was helpful and friendly.
by A verified traveler
no parking, wi-fi or breakfast was includedPosted Sep 4, 2014
Cons: include breakfast and wifi, and having a car park would have been the minimium I'd have expected for a hotel such as the Hilton
parking, wi-fi and breakfast were all addition costs, none of these were included
Recommendedby A verified traveler
Posted Aug 27, 2014 on Hotels.com
Recommendedby Judyfrom Worcester
Great place to stay in liverpoolPosted Aug 26, 2014 on Hotels.com
This was a great stay, lovely hotel close to all the amenities. All the staff are so friendly. Will stay again,
for Couplesby A verified traveler
Posted Aug 25, 2014 on Hotels.com
Recommendedby MDfrom Malta
Nice Hotel, Great locationPosted Aug 25, 2014 on Hotels.com
Would recommend. Probably the best hotel in Liverpool.
for Couplesby coopsfrom derby
location location locationPosted Aug 24, 2014 on Hotels.com
Loved it ... wish we'd done 2 nights there instead of the other in Leeds at a '4*' there !! Location fab , service fab , bed sooo comfy !!
for Business Travelersby A verified traveler
Great business tripPosted Aug 22, 2014 on Hotels.com
Lovely hotel but the sink was blocked