Ratings based on 271 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Dec 10, 2013
Fabulous location!and staff were really friendly.Only issue was there was a party on in the bar and noise could be heard from the room until late and also the water pipes made a loud noise so woke us up early when neighbouring rooms were utilising their facilities.
for Everyoneby SS from London
DisappointingPosted Dec 8, 2013
Pros: Great location, restaurant staff were great
Reception staff do need more training on how to make guests welcome..
for Everyoneby martin from birmingham
City breakPosted Oct 5, 2013
Hotel was a real treat. The executive suite was an added bonus.
for Everyoneby richie from north wales
ideal locationPosted Sep 30, 2013
Pros: Clean and spacious with friendly staff
Cons: Arrangement for cooked breakfast. Long wait for eggs resulting in other foods cooling down.
Location: I thought location was excellent. View of Albert dock and right by the best restaurants and bars.
Easy to reach from St. James railway station. Warm welcome on arrival. Excellent room, clean and spacious. Hotel in nice area with good choice of bars and restaurants. Breakfast was excellent with wide variety of choice.
for Couplesby Davie from OXFORD
Top spotPosted Sep 15, 2013
Pros: Location, friendly staff, good quality
Cons: Inform visitors of all hidden charges upfront. Free parking,
Location: Albert dock, good for shopping, bars and restaurants. Good things to see and do if you plan ahead.
We stayed there for the night in September and really enjoyed the standard of the room, facilities and location which is terrific for the city and the docks. There was entertainment on each night in the form of singers or a disco. On Saturday night it turns into a nightclub atmosphere in the bar area. Can't argue with much apart from the drinks were a bit steep. We thought we would treat our selfs to breakfast in bed, but waited about an hour for it to arrive. I was the told on checking out that I would be charged five pounds tray charge per breakfast on top of the high breakfast rate?? Apart from some excessive charges it is a good quality hotel.
for Business Travelersby Yiatis from London
Clean, Spacious, Comfort room with good servicePosted Sep 14, 2013 on Hotels.com
The stay was for one night only, but it was really pleasant. Great location of the hotel and the room was quiet, clean, spacious with very comfort beds and a great bathroom!
Recommendedby A verified traveler
Great Hotel, Top LocationPosted Sep 13, 2013 on Hotels.com
Absolutely perfect! Top location, clean and well decorated rooms ..cant fault this one!
Posted Sep 8, 2013 on Hotels.com
for Couplesby Sharon from Tyrone
PerfectPosted Sep 3, 2013 on Hotels.com
The perfect break, close to everything but yet private & peaceful.
for Familiesby Grant
Posted Sep 3, 2013 on Hotels.com