Ratings based on 143 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

The best Hotel in Liverpool

Posted Jul 29, 2014
Pros: The check in staff are great. Friendly, knowledgable and and pleasant.
Cons: Wifi could be faster and the iron. In my room last time was full of calcium that got on my clothes.
Location: Nice location for restaurant or a Nice walk to shopping.
I love the look and feel of this hotel. This place truly knows how to differentiate from the check in experience to the wine list to the room freebies like water. Well thought out brand experience and well executed by all.
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Great boutique hotel in a lovely location.

Posted Jul 20, 2014
Pros: Everything.
Best hotel I've stayed in for years. Staff great, room lovely, shower brilliant, restaurant terrific. Really really good!
4 out of 5
Recommended
for Everyone
by A verified traveler

Spur of the moment City Break

Posted Jul 15, 2014
Pros: It looked gorgeous, loved the brickwork.
Cons: The bathroom taps! Brighter light in bathroom - light was fine when the blind was up but I prefer not to have other guests witness my ablutions!
Location: Super location, lot's nearby and easy public transport within access.
Hope Street Hotel was a super base for us to investigate Liverpool for the first time.
3 out of 5
Recommended
for Everyone
by A verified traveler from Surrey, UK

Reasonable City Centre Hotel

Posted Jul 7, 2014
Pros: Location, styling
Cons: The bed
Location: Walking distance to some good restaurants and bars
5 out of 5
Recommended
for Everyone
by A verified traveler from shropshire

Friendly boutique hotel

Posted Jun 10, 2014
From the moment we arrived the staff were friendly and helpful. We stayed in a studio room and it was really spacious and bright - the bathroom was huge! The only criticism was that my poached eggs were overlooked but otherwise pretty perfect.
5 out of 5
Recommended
for Couples
by bill from newcastle

Excellent stay - as usual

Posted May 6, 2014
Pros: A laid back hotel
Cons: The breakfast is a bit pricey
Location: Within an easy stroll to the Anglican hotel. The main shopping area is about a ten minute walk away
A nice relaxed and laid back hotel. The reception team are a credit to the hotel nothing is too much trouble for them. The room although smaller than rooms I've stayed in at the hotel was comfortable and very clean. Didn't have breakfast as there's good places to eat nearby. Parked at the Anglican cathedral which is about a five minute walk away.
3 out of 5
Recommended
for Everyone
by A verified traveler

3 nights stay

Posted May 3, 2014
Pros: friendly and helpful staff
Cons: No price increases after booking or at check out
Check in took 40 minutes. The booking was made twice for different numbers of nights, prices different from email confirmation. Room nice and quiet. Room not refreshed with drinks second day had to ring to request but came asap. Breakfast is not served before 7am although the hotel did provide room service free of charge and delivered breakfast to the room shortly after 7am. Cupboard under washbasin not clean with old toothpaste tube and other papers. Bed comfortable and wake up call on time. Staff on reception all very friendly,. At check out quoted different increased price again- again glad I have my email confirmation with me.
5 out of 5
Recommended
for Everyone
by viv from M

Fab hotel

Posted Apr 25, 2014
Excellent hotel, beautiful decor and extremely clean. Breakfast delicious!
4 out of 5
Recommended
for Everyone
by A verified traveler

Really good hotel close to city centre.

Posted Apr 21, 2014
Nice rooms friendly staff and really nice food.
5 out of 5
Recommended
for Everyone
by A verified traveler from liverpool

Boutique style and very comfortable. A real treat

Posted Apr 19, 2014
Friendly staff, modern and luxurious feel to the place. Well equipped rooms and a great bar and restaurant to accompany it. Lovely place, would stay again