Ratings based on 547 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Huntingdon

Triathlon Weekend

Posted Aug 17, 2014
Pros: Clean, excellent location. Comfortable bed
Cons: The service in the restaurant in the evening was painfully slowly. Waiting 50mins for a starter is not acceptable, far too slow.
A good stay and friendly staff. All was very good with the exception of the evening meal in the hotel restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveler from Siena, Italy

Close to the action in Liverpool

Posted Aug 15, 2014
Pros: Attractive bar and lobby, comfortable room, location near the revived docks area
Cons: Better attitude on the part of servers in the restaurant, and wider menu selection would be welcome also. Parking a challenge.
Location: Docks area full of interesting museums and activities; convention center is right across from the hotel.
A new hotel near the convention center and the renovated docks area of Liverpool. Very comfortable room, attractive bar and lobby, but a so-so restaurant with rather indifferent service. Parking is not too far away, but logistics for getting luggage to and from the hotel can be challenging.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean comfy Heart of the Albert docks

Posted Aug 10, 2014
Friendly staff at reception no problem with me upgrading to a tgree bed room at last min . No queues although it was busy. Good sized room . View of echo arena and wheel. Very comfy beds. Clean. Easy reach of center
4 out of 5
Recommended
for Everyone
by A verified traveler

Good central location

Posted Aug 6, 2014
Staff were friendly nice and helpfull. Nice and clean hotel situated right next to the Albert Dock
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent location with a brilliant view

Posted Jul 30, 2014
If you're looking for a hotel that is within walking distance to the city center, then the Jury's Inn is a great shout. The room we stayed in was on the 5th floor, with a view overlooking the Albert Docks and the wheel. Being so high up, we didn't have any issues with noise, both from the hotel guests or the surrounding area; I imagine if you're staying at the hotel when there is a concert at The Echo Arena, it'll no doubt be noisier. Overall, great hotel and I'd happily stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from north yorkshire

Perfectly placed for Albert Dock and the city

Posted Jul 28, 2014
Pros: Location
Cons: Breakfast options
Location: Short walk to river frontage and Albert Dock. Actually directly next to the 'Liverpool Eye' wheel. Liverpool One shopping centre including John Lewis
Car parking is an additional £9/24hrs but an easy pedestrian safe walk away. Location is perfect for many of Liverpool attractions and shopping area. Breakfast at £10 was basic but fairly priced. Lots of other breakfast options close by. Coffee bar and licenced bar service means that there is a need to queue. Rooms spacious and clean.
3 out of 5
Recommended
for Everyone
by A verified traveler

albert dock

Posted Jul 27, 2014
Pros: air conditioning
Cons: room very basic
Location: location great
ok didn't try breakfast so cant comment xxxxxxxx
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Well located

Posted Jul 21, 2014
Room was fine and plenty of very hot water. However the food in the restaurant for dining is best avoided. I had the toughest piece of steak which was riddled with gristle. When I mentioned this I was told they would give me a free dessert. Not only did they not do that they actually overcharged me for one meal deal by£2 they then only credited me with £2·95 ! It was the worst piece of mismanaged customer service..of course they should have refunded me the cost of an inedible steak...too bad the service was slow as well and they were not even busy. Just walked out in disgust ..life too short...
5 out of 5
Recommended
for Everyone
by A verified traveler from Liverpool

Nice hotel close to the docks

Posted Jul 21, 2014
Hotel staff were really friendly, the hotel was clean and tidy throughout. Room was well layed out warm, comfortable and clean. The breakfast was a really well cooked spread with plenty of choice.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nottingham,UK

Great hotel for short break in Liverpool

Posted Jul 17, 2014
Pros: The close proximity to the local tourist attractions. The standard of the room for cleanliness and comfort.
Cons: More bar staff and more space to cope with more people on concert nights
Location: This hotel is sited next to the Liverpool Echo Arena and major tourist attractions on the renovated Docks area.
Staff on Reception were helpful, welcoming and friendly. The room was very clean and comfortable with excellent views over the local sites. The hotel is ideally situated for anyone wanting to visit the local tourist attractions in central Liverpool and/or attend a concert at the Liverpool Echo Arena. The only disappointment was the relatively small size of the bar on the ground floor as when there is a concert at the nearby Arena ,the bar becomes very crowded and it is very difficult to get served.