Ratings based on 1,044 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

short distance from lime street station

Posted Aug 3, 2015
Location: 5min walk to Lime Street station. Close to Liverpool One and local nightlife but not too close for disquiet
Helpful staff and probably the comfiest bed I've slept in
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Spot

Posted Jul 30, 2015
Pros: Great Hotel. Delicious Breakfast. Great location to walk to the Docks and Central Liverpool. Great Restaurants near by for Dinning out.
Location: Great location to walk to the Albert Docks and Central Liverpool. Great Restaurants nearby for Dining out.
Great Hotel, we loved being able to easily walk to The Beetles, The Dock, Museum. Good Bar on Hanover Street etc and restaurant close by.
4 out of 5
Recommended
for Everyone
by A verified traveler

Not fussed on bar layout

Posted Jul 26, 2015
Pros: the room we had was great- exactly what I wanted as this was a Christmas present for my husband
Cons: The bar area - see my comments above - we sat in a window seat to have a drink and a 60th birthday party arrived - we had to ask them to move to leave
Location: Location great - easy to walk to all attractions
Room was lush - light, airy,clean and comfortable - walk in shower a plus so you don't have to climb into a bath to have a shower -fridge with cold water great meant we could also put the jug of milk I got from downstairs in so we didn't have to have uht milk. Wasn't that impressed with the bar area limited amount of comfortable seating away from the big screen showing the Ashes. Also didn't like the toilets being the floor below beside the leisure complex - was like being in a seaside resort with bare footed wet people also using them. However I would stay again and the whole experience was brilliant
4 out of 5
Recommended
for Everyone
by A verified traveler from beitish Columvia

Convenient to city centre & attractions

Posted Jul 21, 2015
Pros: Everything except the dirty carpet
Cons: Replace the carpet
Location: Close to main shopping area, Liverpool 1. Albert Dock, museum, River Mersey
Great location. The carpet in our room was disgusting, needs to be replaced desperately.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lovely Liverpool

Posted Jul 19, 2015
Pros: Breakfasts
Cons: Some staff are a little over eager as in all hotels
Location: Book shops next door, book shops nearby, good restaurants on Duke Street, Great Lebanese restaurant on Bold Street, shopping.
Our stay was very relaxing. Liverpool, in general, is very friendly and this hotel is no exception. The pool wasn't too busy and often I was swimming alone. Breakfasts are good and I would recommend the local potato cakes which you should take more than one of. The hotel staff were helpful especially the Liverpudlians. Hotels, at the best of times, can be a little unfriendly but this one is very good. We have stayed all over the world and I would recommend this one. Lots to see and do.
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern Ireland

City centre hotel

Posted Jul 15, 2015
Pros: City centre hotel that is convenient to tourist attractions. Feels secure. Very clean and tidy, tasty food.
Location: Albert Dock is only a 5 minute walk. Definitely worth visiting - excellent museum and a nice area. Hotel is close to Liverpool 1 shopping area.
Great location close to shopping and convenient to public transport. Albert Dock is within walking distance. Hotel feels secure. Staff are polite and professional. Rooms are comfortable. The breakfast is excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for City Centre

Posted Jul 13, 2015
Great hotel perfectly positioned in the city centre close to shops, bars and nightlife.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2015
Good experience and memory in this hotel. Nice room.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Very clean and a lovely pool

Posted Jun 30, 2015
Stayed just the one night. Lovely large room. Very clean . Great pool and a nice bar area . Room service was quick and the food was great.
2 out of 5
by A verified traveler from nottingh

Weekend break

Posted Jun 29, 2015
An overpriced hotel with a complete lack of management. Unfriendly reception who hardly spoke English. The Lack of basic information such as regarding how to operate the lift. Breakfast service a shambles sat for ages before being told it was help yourself . Then told I had to pay for it as no record existed of my payment up front on chech in. Bar prices a joke. Again told no record existed of my credit card deposit so pay cash.