Ratings based on 385 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
75% of guests recommend
3.4 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom LIVERPOOL

NO POOL USE ON WEEKENDS

Posted Apr 21, 2015
Pros: PRICE LOCATION FOOD
Cons: DECOR PARKING POOL OPENING HRS FOR WEEKEND OR INFORM GUESTS PRIOR OF BOOKING POOL MAINTAINENCE ZERO
BOOK IN AT 3PM POOL CLOSE 3PM SO NO POOL FOR SAT OR SUNDAY VERY MISLEADING...... FEMALE STAFF ARE VERY SLEEPY TWO MEAL OFFER £10 WAS GREAT - GOOD FOOD BREAKFAST WERE GREAT BACON DOESNT BELONG IN THE OVEN THOU DRY OVER COOKED ROOMS WERE LARGE CLEAN AND CHEAP NEED BETTER DECOR TWO COCKTAIL DRINKS £10 VERY EXPENSIVE AT THE BAR (NORMALLY TWO FOR ONE..... 6 SPACE CAR PARK IS JUST DAFT PARKED ON FRONT THEN HAD TO MOVE IT TO PRINCE HOTEL POOL WAS TOO HOT TOO MUCH CLORINE UNGROUTED TILES FELT VERY DIRTY SUNA AND STEAM ROOM WAS NEW HOT SPA WAS CLOSED NO HEAT... A LITTLE BIT OF TLC AND THIS WOULD BE A PERFECT STAY OVER FOR THE PRICE £55 SAT NIGHT £28 SUNDAY STAY FREE BREAKY CANT MOAN FOR THAT... GOING AGAIN DEFO....LIVERPOOL
2 out of 5
by A verified travelerfrom york

Good location but that's all !

Posted Apr 20, 2015
Pros: Location
Cons: Rooms need refurbishing ,handles off drawers ,dusty ,dripping tap,the list goes on !?
Location: Very central on Lord Street
Our first room smelt of smoke so they moved us to a much better room on the front .This hotel is very tired and needs a lot of refurbishing .The staff were fine no complaints ,we did not eat at all in the hotel so cannot comment on the food .For what we paid it was ok ,the swimming pool area didn't look to clean and had a funny smell in some areas so we decided not to use it .The best thing was the location ,very central .We would not recommend this hotel to our friends though !!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom SW Scot

Central Hotel

Posted Apr 15, 2015
Pros: Location and sea view from top floor.
Centrally located hotel but with very limited parking. Room very small but OK for one night. Toilet bowl was not clean - could have done with a good scrub. Sink was the smallest thing I have ever seen. As on top floor there were issues with water pressure. Stairways and corridors a bit of a rabbit warren. Room only so can't comment on food.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Manchester

Great location

Posted Mar 23, 2015
Great location, value for money reasonable . Nice breakfast but NO REAL COFFEE! Decor old fashioned and not tasteful. Illuminated magnifying mirror was brilliant addition
3 out of 5
by A verified travelerfrom Liverpool UK

no

Posted Mar 19, 2015
Pros: none
Cons: Spend Some Money on it
Location: none
none It was a poor Rundown Hotel in need of Refubishment
3 out of 5
Recommended
for Everyone
by A verified travelerfrom manchester

Value for money

Posted Mar 13, 2015
The htel was excellent value r money, very clean and in a great location
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel very central

Posted Mar 8, 2015
Stayed for 1night in a single room - small but comfortable
1 out of 5
by A verified travelerfrom england

Dump

Posted Feb 20, 2015
Didn't actually stay there due to state of hotel which was dirty had drunken people hanging around reception ,room was two singles not a double had no quilts and had litter on floor .Hotel staff made no attempt to offer alternative I left and am currently seeking a refund.
2 out of 5
by A verified travelerfrom Leeds UK

disappointing upgrade

Posted Feb 13, 2015
Pros: location
Cons: complete overhaul of the hotel
Location: location is great for getting round Southport centre.
1st room - the broom cupboard smaller than a single room! window at ceiling level asked to be moved - told it was an upgrade (could not be a downgrade from what we were in). 2nd room bigger but grubby and not very comfortable, bed like a board, the valance sheet was ripped as was the material on one of the chairs. the windows were nailed shut coz of broken handles, the door did not shut without slamming it. the car park has only limited spaces and is very dark and grubby.
5 out of 5
Recommended
for Couples
by Denisfrom Leyland

Overnight stay Friday

Posted Jan 26, 2015 on Hotels.com
A last minute decision to stay over in southport . Going shopping and looked on the web and a great offer that couldn't be missed. The reception were very welcoming and friendly, and helpful . The room was very clean . Quiet. Overall no complaints at all . A very enjoyable stay . Would defiantly re-visit.