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Reviews of Shrewsbury Lodge

3 out of 5
Shrewsbury Lodge
31 Shrewsbury Road, Oxton, Birkenhead, England

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 47 reviews" "
Rating 8 - Good. 23 out of 47 reviews" "
Rating 6 - Okay. 10 out of 47 reviews" "
Rating 4 - Poor. 1 out of 47 reviews" "
Rating 2 - Terrible. 2 out of 47 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 4 nights in Dec 2019

8/10 Good

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Julie on Oct 22, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Hotel in a nice quiet and clean area Easy access to main routes
Stayed 2 nights in Sep 2019
Response from Julie on Sep 17, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely B&B and Julie was great with recommendations and prepared a delicious breakfast.
Stayed 2 nights in Aug 2019
Response from Julie on Aug 27, 2019
Thank you for taking the time to write us a lovely review, it really means a lot Hope to see you again next time you are visiting Julie x

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Staff very friendly and welcoming. Breakfast was first class.
Stayed 2 nights in Aug 2019
Response from Julie on Aug 27, 2019
Thank you so much for your positive review. We appreciate it very much Julie

8/10 Good

C A

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2019
Response from Julie on Aug 12, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

VyvyanJones, Swansea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people. Excellent breakfast. Very clean.
Stayed 2 nights in Jul 2019
Response from Julie on Jul 19, 2019
Thank you so much for your 5 star review :) It was lovely meeting you all and hope to see you again Julie x

6/10 Okay

Andrew

Liked: Staff & service, room comfort
Stayed 3 nights in May 2019
Response from The Shrewsbury Lodge on May 20, 2019
Thank you for your review, we look forward to welcoming you back to the Shrewsbury Lodge again in the future.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to recommend
Very comfortable, friendly welcome. Staff helpful and friendly. Would stay there again.
Stayed 2 nights in Feb 2019

8/10 Good

Robert, Coventry.

Liked: Cleanliness, staff & service
Basic but clean and tidy.
As hotels go we got what we were expecting as we went there on a fairly low budget. The rooms were small with no chairs, and in my case, a toilet with no door and loo brush, even though ensuite. There were clean towels and bed linen however. That said, all was compact, neat and clean and tidy with generous biscuits, tea, coffee, etc. in each room. The staff were very friendly and helpful. I would recommend it to a friend, but only if staying there for a few days. Can't rate the food as we didn't book any.
Stayed 3 nights in Aug 2018

4/10 Poor

Mr. Komkrit

Liked: Cleanliness, staff & service
Response from Laura on Apr 10, 2018
Thank you for your review, we are not sure if you have reviewed this correctly as you had a fabulous stay but we are wondering if we have missed something?

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An old fashioned hotel but clean and comfortable. Friendly staff and perfect location for us.
Stayed 1 night in Feb 2018
Response from Laura on Apr 5, 2018
Thank you for your review, we are sop pleased that you enjoyed your stay with us and found our staff helpful and our location good. We are slowly but surely modernising parts of the Lodge, the bar is complete and hopefully reception will be next. However, we do hope to welcome you back to the Shrewsbury Lodge again in the future!

8/10 Good

PJ & Kirst, W Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pirates weekend
We had a lovely warm welcome then shown to our beautiful room. The staff were friendly and helpful throughout our weekend stay and we can't wait to return next year.
Stayed 2 nights in Sep 2017
Response from Alice on Oct 27, 2017
Thank you for your kind words, lovely meeting you both too, and looking forward to your next visit :)

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Nice hotel needs Tlc
We booked the four poster bedroom, lovely big room but the bed was awful to sleep in. Creaking every time you moved, feather duvet which was very hot an no top sheet. Bathroom was lovely but floorboards creaked walking over to it. Back of the radiator was full of dust. Windows need a good clean too.
Lovely bed but noisy
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff very friendly, helpful and welcoming.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Overnight stay
Furniture very dated though this is reflected in the price. Single bed VERY uncomfortable. Double ok.
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Ellen

Liked: Staff & service
Basic
Basic, old fashioned room. Find for a short stay. Room did smell of cigarette smoke and the bathroom of bleach. Needs some work doing to it but can't ask for much for the price. Good customer service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Lovely welcoming hotel.
Very welcoming and friendly. Clean and tidy big room, very small TV. Old building so doors don't fit tightly so can hear people but certainly not a noisy hotel. Would stay again. Good breakfast.
Response from General Manager on Mar 3, 2017
Many thanks for your kind words, they are very much appreciated. We work hard to make our guests stay happy and comfortable and do appreciate your feedback!

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down damp house.
Dreadful. Locked out on arrival. Girlcsme haveis key after 3/4 hour. No staff. Girl said owners were out after all it was new year!!! Only saw l person Whole of stay 3 nights. Arriving back st 12.40 New Years night blsck no lights anywhere to see from car park or in hotel. Decide to have ayes in lounge Made I in room went to lounge to find someone asleep on sofa. Next night lounge door locked. Horrible three storey building that smelt of damp. Photos are not recent as sign is maroon n no canopy Over door. And Def. no flowers. Or dinning room (empty). No staff so if I wanted to borrow. Hair dyer or iron no body to ask 3 nights no omen change. Oh n def no air con. Windows run with condensation. I wonder if they are Insurered or have public liability. Never again I rate the service 0. The accom. 1. Over all 1. Worst place ever stayed. N they charged us £75 a night no breakfast. Room only. TERRIBLE PLACE.

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly and relaxed.
Stayed over Xmas whilst visiting family, staff were extremely helpful and very friendly.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and big room
Fantastic hotel excellent room size an bathroom staff very helpful too

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are fantastic.
Breakfast was delicious, staff are so helpful and welcoming!! Rooms had some cob webs around the place and the bathroom light was really loud. Doesn't really over shadow anything. 1 night stay was lovely.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Dec 13, 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service
Great place
Had a lovely stay for 2 nights found staff to be very welcoming and friendly. Hotel was comfortable and cannot really fault it in any way.

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Served my needs
Served my needs

10/10 Excellent

terena, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great British hospitality

8/10 Good

Kareen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay at Shrewsbury
The Shrewsbury Lodge is a wonderfully quaint hotel located in a small town across the Mersey river. The people that work there are very welcoming and friendly. Feel free to ask them anything. They are very accommodating, and will do whatever they can to help. There is a nice looking dining area that one can get breakfast. The rooms are comfortable and clean. The wifi was great. This is a great place to stay if you want to feel like you are in the country side. There are buses that can take you into Liverpool city, but they stop running early. There are taxi services that you can call should you need it. I had a very pleasant stay, and I loved chatting with the people at the front desk. If you plan to be in Liverpool city, then it would be best to choose a hotel that is in Liverpool city, but if you want to explore the other side of the Mersey River and perhaps head over to Liverpool city once in while for some Beatles and sightseeing, the Shrewsbury Lodge is a great stay.
Response from General Manager on Oct 11, 2016
Many thanks for taking the time to write this lovely review and thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay bed was very comfortable no traffic noise would visit again .
Response from General Manager on Oct 11, 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Oct 11, 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Lee

Disliked: Property conditions & facilities
Response from General Manager on Oct 11, 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Roger, Newbury

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
best Place I Could Find Near Tranmere Rovers Bit Out Of The Way But Good Area And Pleasant Staff
Response from General Manager on Oct 11, 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Glenn, South Wales

Liked: Cleanliness, staff & service
A good choice
Good welcome and parking. Service was friendly and efficient. Comfortable bed thick towels. Having a small screen TV mounted quite high made watching a Euro 2016 match uncomfortable.
Response from General Manager on Oct 11, 2016
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Ok
Fit for our purpose but rather elderly decor and fixtures

6/10 Okay

Verified traveler

Disliked: Cleanliness
basic but cosy
Rooms were nice, basic, lil pricey... Shower wad bipolar - Wad hot and cold then hot then cold Cob webs in corner of room. Otherwise very satisfied

8/10 Good

Cottsandlinz, Hove, East Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overnight stay
We had a very pleasant stay, we were passing through Birkenhead and it was absolutely suitable for our needs.

8/10 Good

Andrew, Isle of Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Room comfort
Disappointing
No plug near the dressing table to plug hairdryer into, plus one very small mirror (which could not be adjusted) on the dressing table. There was a larger mirror by the main door into the room but no plug here.... Pressure of water from shower was very low so useless for washing long hair! Very noisy doors, we were woken up several times in the night as the guests next door came back in and the doors slammed automatically. When we went came back to the hotel after out night out, there were several foreign men coming down the stairs(appeared to be Polish I think) who were obviously working in the area and staying at the hotel. They were a little intimidating as they made no move to let us past to get up the stairs. They were also very noisy outside in the car park and my partner was concerned about his car getting damaged. They were also very noisy in the car park the next morning as well when they were getting picked up by a minibus.

6/10 Okay

Verified traveler

Disliked: Room comfort
single room stay
The single room is very very small, not enough room to walk, as you get down from your bed you can directly step into bath room. TV is also portable.

6/10 Okay

Richard, London

Disliked: Property conditions & facilities
Birkenhead
Our room had recently been decorated, but a lot of little things, esp in the bathroom were not right. No towel rail; shower door did not shut completely; light over basin did not work; toilet seat fittings broken/absent; no water glasses. In the bedroom it was necessary to unplug the extension lead for the kettle in order to plug in the TV. Full English breakfast OK but nothing more. My wife's dinner was no better than acceptable.

10/10 Excellent

David, Barnstaple, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shrewsbury Lodge Guest House, Birkenhead
This Guest House was a real find. Home from Home! Very friendly and helpfull staff, pleasant surroundings, breakfast and evening meals very good. I was a 'late arrival' on the Sunday night, but this was not a problem and arrangements were made to fit in. Car parking and Wi-Fi a bonus. Convenient for anywhere on the southside of the Mersy or through the tunnel to Liverpool. I will be using them again when I am in the area.

8/10 Good

Cheung Hon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Laura on Jul 11, 2018
Thank you, we will see you again soon!

8/10 Good

Cheung Hon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Laura on Jul 11, 2018
It's a pleasure that you keep returning, thank you!

8/10 Good

Cheung Hon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Laura on Jul 11, 2018
We love that you are so happy here, thank you!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Hotel longe do Centro
Stayed 1 night in May 2018
Response from Laura on Jul 11, 2018
Thank you, we look forward to seeing you again in the future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I would recommend this hotel with it's wonderful beds and rooms.

2/10 Terrible

Geschäftsreisender, Saarland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
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