Ratings based on 25 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
92% of guests recommend
4.1 Room cleanliness
3.1 Service & staff
3.7 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Terrible night

Posted Sep 19, 2014 on Hotels.com
Stayed one night prior to a conference across the road, Toilet did not flush and no internet. No solution offered when I asked if another room was available just stated no and hung-up. Therefore no functional toilet or internet throughout my one nights stay. Would not recommend terrible service. Not what they advertised.
1 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Aug 26, 2014 on Hotels.com
Don't stay here! The fire alarm went off at 3.30 in the morning. None of the guests could work out whether there was a real fire or whether it was a false alarm. The alarm didn't turn off completely until an hour later. Nobody from the main hotel came to help despite the guy at the help desk promising to send someone down. The whole experience was very frightening and we didn't get much sleep. Family room was £150 for the night. Not impressed!
3 out of 5
Recommended
for Overnight Stay Before Destination
by Jenksfrom Wales

Posted Aug 12, 2014 on Hotels.com
The only thing that was disappointing was that the shower was freezing cold in my room so had to use shower in friends room !
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Switzerland

Very clean and homie

Posted Jul 24, 2014
Pros: everything
Cons: Decor :)
Location: not much to do near by but plenty a few bus stops further
Very clean, great staff, location not far as easily reached by bus 75 or 86 from central station just about 6-7 stops. Quite neighbour hood. It is very homie and family friendly. I would definitely recommend this more than the other hotels in town.
2 out of 5
by A verified traveler

Very Mixed Bag

Posted Jul 22, 2014
Pros: Location was okay, walked to Lark Lane for dinner and reasonable taxi distance into town.
Cons: Showers, TV's, parking, windows being locked.
Had 2 rooms for 2 nights, mixed quality facilities. Shower head in 1 room wasn't stable (Room 4) and hit my wife on the head - apparently same issue has been in existence for a while. Windows wouldn't open, even up on top floor, which given the sweltering weather, wasn't good. Having taken note of the request only to change towels that really couldn't be re-used, we only offered up 2 of our 4 towels, but then didn't get any replacements. Television was really poor, minimal reception, which in this digital age, I found strange. Kitchenettes and ironing board etc., were positives, albeit I guess for people staying for several days, in which case, the poor TV quality comes back as a negative. We stay in Liverpool a lot and only stayed here (for our son's graduation, so no flexibility on timing) because other hotels were fully booked, due to the Golf Open at Hoylake - we won't be going back.
3 out of 5
Recommended
by A verified traveler

Basic but clean

Posted Jun 3, 2014 on Hotels.com
No reception- let yourself in was new to me. Quite basic but fine for the night and clean.
1 out of 5
Recommended
by Malcolmfrom Leeds

Posted Mar 18, 2014 on Hotels.com
Don't stay here! The central heating kept us awake most of the night! It was like someone was drilling upstairs?!
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean, quiet, unmanned hotel

Posted Nov 5, 2013
Cons: deadlocks on the doors and a safe.
We stayed here for a friends birthday as a couple. It is a slightly weird set up - you get emailed a security code to the front door and your bedroom door. There is no deadlock on the inside of the door - so whilst I am sure they change the code every day (??) I was a bit nervous. The rooms could also do with a safe or something similar. All that said, the rooms were clean, spacious and warm. When we arrived there was no off street parking, as there is probably only space for 3 cars on the front. So we parked a few meters away on a side road.
4 out of 5
Recommended
for Everyone
by Janicefrom Bury

Close to Sefton Park & wedding venue

Posted Oct 20, 2013
Great value for money complimentary water tea & coffee very welcoming. Clean & tidy. Would stay again.
4 out of 5
Recommended
for Couples
by G and Pfrom Minneapolis

Very close to Penny Lane, good for Beatles fans!

Posted Sep 24, 2013 on Hotels.com
Great bus service and an interesting neighborhood made our stay fun. The radiators were somewhat noisy in the early evening, this was the only thing that was a problem.