Ratings based on 7 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Getaway With Friendsby Anonymous
Posted Oct 29, 2013 on Hotels.com
by Ale from Mexico
Not good enoughPosted Jun 5, 2013
Pros: Location and staff
Cons: Read the entire review, lots of bad things.
Location: Really good.
The lobby and common areas of hotel are very nice and clean. But the hotel really needs an urgent good maintenance team, it is very obvious how quickly the building is deteriorating. Walls are a bit dirty, towels are old (one with a whole, the other a bit burnt). Food is not good at all, (salad is akward and pasta too oily) there is a very limited menu, and food wasn't tasty, it is also very expensive, around 30 usd per person per meal. Activities are very expensive as well, I would recommend booking activities in advanced with other companies, once you get ther you are stucked in there. The scenery is beautiful. The lady livingstone cruise costs around 80 usd per person and includes drinks and snacks (good snacks). Staff is extremely helpful, we didn't have hot water one morning and they immediately fixed it. There was an electricity blackout in the room on our last day around 1 or 2 hours before check out. This is not a 5 star hotel at all, might be 4. We went a couple of times to the Royal Livingstone hotel and that hotel is just beautiful and great, we had lunch there and soup, salads and mains were super good, prices all over menu a bit cheaper than our hotel. If you can afford it and want to stay at a real 5 star, then stay at the royal.
Recommendedby A verified traveler
Posted Mar 7, 2013 on Hotels.com
for Familiesby Saunders
well positioned for activities and river frontagePosted Dec 18, 2012 on Hotels.com
Very comfortable. Staff friendly. Dinner menu average and probably only slight let down although breakfasts very good.
for Everyoneby A verified traveler
Excellent value for moneyPosted Nov 4, 2012
Pros: Excellent value for money, very comfortable bed, beautiful setting, helpful & professional staff.
Location: Right on the Zambezi. You can watch elephants across the river while you're in the pool.
I had traveled extensively in Zambia so I have an idea of the quality level to expect, but this hotel exceeded our expectations. The value for money is excellent. The staff were very helpful, cheerful and professional. The rooms were comfortable, especially the bed. And the location was great.
for Couplesby A verified traveler
Zambia is a great place to visitPosted Aug 21, 2012
The staff at the lodge were excellent; very attentive and friendly. Location on the Zambesi river was excellent. Trip up the river to see animals and view the sunset is a must.
Recommendedby A verified traveler from California
Amazing atmosphere, friendly staff, & gorgeous sunset!Posted Oct 15, 2011
A friendly lodge all around! From the moment I stepped off the vehicle sent to pick me up at the Livingstone airport, I was greeted warmly. The staff was very courteous and answered all my questions, no matter how minor. The onsite Activity Center was a huge help with planning activities from the Devil's Pool to an Elephant Back Safari, and the transfers to and from. The modest breakfast is just right - not overwhelming & not too short on choices. I loved that I could get omelets made to order. Dinners were also nice and every so often, they have a buffet - try the roasted pork if you have a chance! The rooms were taken care of daily with the 6:30 PM turn down to prepare the awesome looking mosquito netting around your bed was great. They also refilled the water in the mini-fridge and bring a snack. The balcony view over looks the Zambezi River and allows for a nice breeze when you leave the glass doors open. The atmosphere was very safari lodge themed, but it was not unwelcomed. It was very relaxed and comfortable and watching the sunset from anywhere on the property is simply beautiful. They do have wi-fi, ranging from buying 1 hour for $1/hr. to buying set amount of MB. If there was one thing I'd like, it was that the room could've been swept out every morning - when you're wandering the bush, you bring in dirt - and scrub out the shower a bit better. Otherwise - a relaxing, casual atmosphered paradise. There are monkeys, so lock your doors when out!