View from property
Check availability

Reviews of Avani Victoria Falls Resort

4 out of 5
Avani Victoria Falls Resort
Mosi-oa-Tunya Rd, Livingstone, Zambia

Reviews

8.8

Excellent

Rating 10 - Excellent. 107 out of 214 reviews" "
Rating 8 - Good. 75 out of 214 reviews" "
Rating 6 - Okay. 27 out of 214 reviews" "
Rating 4 - Poor. 5 out of 214 reviews" "
Rating 2 - Terrible. 0 out of 214 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shelly

Stayed 1 night in Sep 2023

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
The welcome was amazing which my children loved and appreciated a lot. I am a Zambian who has lived and given birth to my children abroad. This was the first time I brought my children (24, 22 and 8 years old) to Zambia to fully embrace the culture and Avani gave us that. From the welcome to the night entertainment, and all the in-between surrounding activities were just phenomenal. We could sit having a meal and the Zebras or impalas are also grazing just a few meters away from us without any fear as the animals mind their own business- this was a beautiful experience. All the staff were super friendly. The planned activities were not too far away from the hotel too and transport was very easy to access- so another positive. Overall- a very positive 4-day stay and the children have asked that we go back! 5**
Stayed 3 nights in Oct 2023

10/10 Excellent

burhan, Wilton manors

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It delivered way more than it promised, it was the most amazing hotel I have stayed in, the hospitality was unbeatable, we saw so many Zebra, giraffes, baboons and impala. The food was amazing, breakfast was amazing. We were on the Livingstone Natural park property and the walk to the falls was less than a 5 minute walk.
Stayed 3 nights in Aug 2023

10/10 Excellent

Monique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The propert is magical. To see giraffes, zebras, monkeys, and antelopes roaming free was worth the stay! The staff are very kind
Stayed 1 night in Aug 2023
Response from Eve K on Aug 30, 2023
Dear Monique,Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We were delighted that you enjoyed your stay with us. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Avani Victoria Falls Resort in the near future for another memorable experienceRegardsEvelyn- RDM

10/10 Excellent

Veronica, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t wait to go back. My experience there was absolutely amazing. The staff is extremely friendly and helpful. The hotel is beautiful. The food was fantastic, one think I would recommend is getting more verity of drinks to make at the pool bar.
Stayed 3 nights in Jul 2023
Response from Eve K on Aug 30, 2023
Dear Veronica,We were delighted that you enjoyed your stay with us. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Avani Victoria Falls Resort in the near future for another memorable experienceWe look forward to welcoming you backRegardsEvelyn- RDM

10/10 Excellent

Fabio, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without a question the best value for money if you are visiting the Victoria Falls area. The hotel is within the national park so you have free access to the falls which are a 5 minute walk from your room. In addition, there are zebras, giraffes, impalas and monkeys roaming free within the grounds which makes for an unforgettable experience. The staff is incredibly well trained and accommodate all of our needs, always with a smile and good attitude.
Stayed 4 nights in Jul 2023
Response from Eve on Aug 30, 2023
Dear Fabio,Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We were delighted that you enjoyed your stay with us. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Avani Victoria Falls Resort in the near future for another memorable experienceRegardsEvelyn- RDM

4/10 Poor

Amar, Valsad

Traveled with family
Disliked: Cleanliness
This was my 4th stay in last 10 years. Seems like management doesn’t care about guest experience. Will not be returning.
Stayed 3 nights in Apr 2023
Response from EK on Apr 14, 2023
Dear Mr Amar,Thank you for taking the time to complete our Guest Satisfaction Survey and giving us the feedback on your stay at Avani Victoria Falls Resort. Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our usual high standards during your recent stay as highlighted in your feedback. I will be grateful if you may highlight the specific areas that we failed you so that we can correct them going forward.Your feedback is valuable to us as it helps us know when we are doing things right but more importantly where we can improve. We therefore have taken note of the areas of improvement you have listed and rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.Kindly Regards,Evelyn- RDM

10/10 Excellent

Xiao Ou, Brentwood

Liked: Cleanliness, staff & service, property conditions & facilities
The location and staff of the hotel are excellent. The guided tour was not as good as we expected.
Stayed 1 night in Feb 2023
Response from Eve on Feb 16, 2023
Dear Xiao,Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us.We were delighted that you enjoyed your stay with us. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Avani Victoria Falls Resort in the near future for another memorable experienceRegards,Evelyn- RDM

8/10 Good

Jasmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and always kept cleaned and it’s just a few steps from the Victoria falls and gives you free access to enter which is awesome the staff there are amazing and always greeting you there are animals all over the property which was nice the food was good and the rooms were nice comfy bed and nice hot showers the only complaint I have was there wasn’t enough light outside at night at the hotel and was a bit scary walking and the WiFi was really bad other than that it was a great stay
Stayed 4 nights in Jan 2023
Response from Eve on Feb 16, 2023
Dear Jasmin,Thank you for completing the review. We appreciate your support. We are happy that you enjoyed your stay with us and we have also taken note of the lighting issue raised for action.Best RegardsEvelyn- RDM

10/10 Excellent

Julio, Hollywood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. They make it easy and convenient for one to enjoy the victoria falls and everything they have to offer. The food was great.
Stayed 3 nights in Nov 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people were amazing. The hotel was very accommodating. I wished I would have had some choices for organic and healthy foods. Very few special diet foods.
Stayed 4 nights in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great experience for those travelling with very small children. Not only were there plenty of facilities and activities for them and the staff child friendly it's only a short walk to the Victoria Falls! perfect for the kids. Seeing wildlife from the comfort of our rooms and all the additional Livingstone adventures made this an unforgettable holiday.
Stayed 4 nights in Mar 2021

6/10 Okay

John

Stayed 2 nights in Sep 2020

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot Beat the Location
We loved Avani at Victoria Falls! There yould not have been a better experience. We were worried that our stay would not be as good as it could have been due to covid-19, but we were very impressed. The staff were all wearing masks. They made us feel welcome from moment one and quickly responded to any concern we had. You CANNOT beat the location! It is a five minute walk to the falls. You can see the falls and then return to your room for a hot bath. There are zebra right next to you constantly. There are also monkeys and elk nearby. We really enjoyed our stay and will definitely be back.
Stayed 3 nights in May 2020
Response from Reservations Team on Jul 31, 2020
Good day Katherine, Thank you so much for the feedback

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
Excellent location. Good food. Staff service ok. Needs a gym
Stayed 5 nights in Feb 2020
Response from Reservations Team on Feb 25, 2020
Good day Thanks for staying with us. We appreciate your feedback!

8/10 Good

Alan, Frimley

Traveled with partner
Liked: Cleanliness, staff & service
For hotel of this size the restaurant for most nights was the pool bar which had a limited menu and was outside seating in the rainy season. Also some nights there was local drumming entertainment in the pool bar which was very load and went on far to long.
Stayed 5 nights in Feb 2020
Response from Reservations Team on Feb 16, 2020
Good day Mr Alan Thank you for your feedback. We appreciate your feedback.

8/10 Good

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little bit of Africa right outside your room
Amazing hotel right in the center of a national park with direct access to the falls. If you want to experience a little bit of Africa right outside your hotel room, you must stay here. Where on earth could you stay. In a 1st class hotel that has giraffe, zebras, monkey & springboks strolling around. 5 minutes walk from the complex & you are in the Zambia side of the falls. Your hotel stay includes admission to this side of the falls, as many times as you want to visit. The Zimbabwe side is about a 30 minute walk....not the greatest with lots of trucks & local people trying to sell something & yo.u have to transit boarder & passport check. The service at the hotel is 1st rate, everybody is so nice. Breakfast is god with lots of the usual choices, they also have a small section for glutton free. Dinner at the hotel was good also. You can book tours in the lobby & the staff is knowledgeable.
Stayed 2 nights in Jan 2020
Response from Reservations Team on Jan 28, 2020
Good day Mr Raymond Thanks for staying with us. We appreciate your feedback!

8/10 Good

Judd, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was okay. But needs to get update. The people that working in the hotel are excellent very nice and pleasant. FYI in one time I need a Taxi to the bridge between Zambia to Zimbabwe it was raining the hotel told me $20.00. We got are transport from different company to Airport for $30. And the 25 minutes.
Stayed 2 nights in Jan 2020
Response from Reservations Team on Jan 28, 2020
Good day Judd Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Efraim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weather was exellent. All was very good. We enjoyed very much
Stayed 3 nights in Dec 2019
Response from Reservations Team on Jan 6, 2020
Good day Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Stayed 6 nights in Dec 2019
Response from Reservations Team on Jan 1, 2020
Good day Thanks for staying with us. We appreciate your feedback!

8/10 Good

JAC, Luanda, Angola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great with easy access to Victoria Falls. There were a lot of animals that made the experience unique.
Stayed 3 nights in Dec 2019
Response from Reservations Team on Jan 1, 2020
Good day Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alison, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the zebras, impala and giraffes walking around, the swimming pool and overall grounds and ambience in general. Friendly, helpful staff, easy access to the falls and to the sister Livingstone Hotel. Easy to book trips via the hotel.
Stayed 1 night in Nov 2019
Response from Reservations Team on Jan 1, 2020
Good day Ms Alison Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and lots of great animals on grounds
Stayed 3 nights in Nov 2019
Response from Reservations Team on Jan 1, 2020
Good day Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, staff and facilities. But the big pluses are Zebras, Monkeys, Giraffe, Impala roaming freely, and proximity to Victoria Falls
Stayed 2 nights in Nov 2019
Response from Reservations Team on Nov 21, 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Proximity to falls and grounds were nice. Zebras on the property added to the ambiance. Food was okay but service was slow
Stayed 2 nights in Nov 2019
Response from Reservations on Nov 21, 2019
Thanks for staying with us. We appreciate your feedback we will address this directly!

8/10 Good

BrianT, Cypress, Ca.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel in a great location. Property was fairly well kept. Some staff was very helpful and pleasant, some Not as much, it might just be the culture. Dinner and show at the Bowma was awesome, the dancers unbelievably fun. I would recommend this hotel but one on the Zimbabwe side may be a bit more convenient depending on the activities you are planning.
Stayed 3 nights in Nov 2019
Response from Reservations on Nov 21, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wild oasis
Avani is a lovely oasis with a casual luxury vibe. Can't get over how zebra, impala, giraffes, and other animals casually roam the grounds. Was amazing and the staff made sure the cohabitation was safe. It's nice you can visit the Livingston sister property to view the sunset from their viewing deck or dine for variety if you like. And there is a on demand shuttle between the two where you are likely to see animals on the way. Conveniently located near the Zimbabwe border so walking to the falls on the other side is feasible.
Stayed 3 nights in Oct 2019
Response from Reservations Team on Nov 5, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I can say except it was one of THE best places I’ve stayed in. I travel the world and this resort was one I will never forget. One special mention to Selina on reception... she couldn’t have been more helpful to me as a lone traveller. Thrlovrmy groubds enable you to see lots of animals without rvfngling on the excursions
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to the falls was great. And there is access to so many tour companies onsite.
Stayed 3 nights in Oct 2019
Response from Reservations Team on Oct 8, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Edward

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best part is that the Avani is on the grounds of Victoria Falls. The hotel is decorated in African motif. Real animals, e.g., zebra, giraffe, monkeys, and baboon wander around the grounds. It is easy to get a very close-up photo.
Stayed 2 nights in Sep 2019

8/10 Good

Ed, Canada

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is great because it is close to the Victoria Falls (Zambia side), and has animals roaming the grounds (zebra, impala, etc.) Everything was very clean. The service at the pool bar can be extremely slow (I waited 45 minutes just for some ice cream!) As well, sometimes when asking questions at the front desk, it seemed like I was being a big inconvenience even though I was asking some basic questions. Most of the restaurants were closed since the hotel wasn't "busy".
Stayed 2 nights in Sep 2019

6/10 Okay

Raimundo

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Management of services needs improvement. People are great, friendly. They need to be directed and trained better
Stayed 2 nights in Sep 2019
Response from Reservations Team on Sep 15, 2019
Thanks for staying with us. We appreciate your feedback and will address your concerns.

10/10 Excellent

AnneTaylor, Cumming, GA USA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay. The room and buffet breakfast were great. The staff were very courteous and accommodating. The location is perfect. Easy access to the Falls, and love the animals roaming the property. Also easy access to town, microlight, the Zambezi and other activities. Overall, enjoyed my stay and will book here again in the future.
Stayed 3 nights in Aug 2019
Response from Reservations Team on Sep 7, 2019
Good day Ms Anne Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Joseph, Solothurn, Switzerland

Traveled with family
Liked: Cleanliness
The reception staff are very friendly. Rooms very clean, generally the property is good EXCEPT THE RESTAURANT STAFF ARE RELUCTANT ESPECIALLY AT THE POOL RESTAURANT I WAS IGNORE THRICE I'D TO WAIT FOR LONG TO BE ATTENDED TO.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and short walk to the Falls.
Stayed 2 nights in Jun 2019
Response from Eunice Lukonde on Jul 2, 2019
Thank you so much for staying with us.

6/10 Okay

Yvonne

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2019
Response from Eunice Lukonde on Jul 2, 2019
Thank you so much for staying with us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel!
We had an amazing stay at Avani! The location is really amazing, the staff are awesome, and the hotel itself is clean and beautiful.
Stayed 3 nights in May 2019
Response from Prezley Mungala on May 29, 2019
Dear valued Guest, Thank you so much for your feedback and we are delighted that you had a lovely stay with us. Kind Regards, Prezley Mungala

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 4 days spent at Avani with my family. Unparalleled views of the falls. Very friendly staff. Spacious rooms. Animal interactions inside the hotel was awesome.
Stayed 3 nights in Apr 2019
Response from Prezley Mungala on May 8, 2019
Dear Valued Guest, Thank you for taking your time to give us feedback on your experience during your stay with us. Iam happy to hear you enjoyed your stay and are looking forward to seeing you again.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the animals strolling around the hotel. this was unique and relaxing.We also liked the access to the pool. we felt the pricing of food and beverages did not give value for money
Stayed 3 nights in Apr 2019
Response from Prezley Mungala on May 3, 2019
Dear Valued Guest, Thank you for taking your time to give us feedback about your stay with us and are happy to hear you had a lovely time. Looking forward to seeing you soon.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Apr 2019
Response from Prrezley Mungala on Apr 27, 2019
Dear Valued Gust, Thank you for taking your time in giving us your feedback as this is a very cardinal part of communication needed for us to maintain a high standard of service

8/10 Good

VStokes, Tremonton, UT. USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ideally located within five minutes walk to Victoria Falls. There is an activities desk that can arrange many other activities of which there are plenty. The evening buffet is not inexpensive but the variety and quality of the food is excellent. The service is very nice overall, but as a developing nation, service like we’re accustomed to in the US is also developing. We had trouble with our keys throughout our stay. The front desk staff almost seemed annoyed when we kept going back to have our keys reprogrammed. It was a bit annoying to us as well. This is a great place and the location cannot be beat. We loved seeing Impala, Zebra, and Giraffe on the property.
Stayed 4 nights in Mar 2019
Response from Reservations Team on Apr 10, 2019
Thank you for staying with us and we will look into the issues raised.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019
Response from Prezley Mungala on Apr 27, 2019
Dear valued guest, Thank you so much for taking our time to us your experience you had whilst staying with us and are looking forward to hosting you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricey as you would imagine for this popular location but our one night stay was well worthwhile. In short walking distance of the Falls and we managed to do different areas at different times. Resident Zebras and Giraffes that can been seen being fed at close quarters a bonus. Monkeys and baboons about and many birds. Staff very helpful. Highly recommend that you spend that bit extra and stay here, rather than in Livingstone.
Stayed 1 night in Feb 2019
Response from Prezley Mungala on Apr 27, 2019
Dear valued guest, Thank you so much for your feedback o your stay with us. Its good to hear you loved the naughty monkeys, zebras and giraffes and the fact the the falls were only a stone throw away

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Reservations on Feb 19, 2019
Thank you so much for staying with us.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing love cation great amenities and service. Would recommend to everyone.
Stayed 2 nights in Jan 2019
Response from Eunice on Feb 19, 2019
Thank you for staying with us