Exterior

Reviews of Value Inn Livonia

3 out of 5
Value Inn Livonia
7875 Airline Hwy, Livonia, LA

Reviews

6.4
Rating 10 - Excellent. 14 out of 53 reviews" "
Rating 8 - Good. 13 out of 53 reviews" "
Rating 6 - Okay. 9 out of 53 reviews" "
Rating 4 - Poor. 3 out of 53 reviews" "
Rating 2 - Terrible. 14 out of 53 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wallace

Stayed 1 night in Apr 2023
Response from Front Desk on May 19, 2023
Hope yo see you soon

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Assistance was always available
Stayed 2 nights in Mar 2023
Response from Management on Apr 6, 2023
Dear GuestWe are so glad that you enjoy stay at our hotel. we would love to see you again.Thank You

6/10 Okay

Curt

Business traveler
Room was clean but a loud banging noise occurred all night long
Stayed 1 night in Mar 2023
Response from Management on Apr 6, 2023
Dear Guest, we are so sorry For Inconvenience please let front desk know right away on your next visit and we will make it right on your next visit and once again I apologize for any inconvenience. we would love to make it right on your next visit.

10/10 Excellent

Anithra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Management on Jan 17, 2023
Thank you for staying with us and we hope to see you soon.

10/10 Excellent

Anithra

Stayed 1 night in Oct 2022
Response from Satyam on Oct 20, 2022
Thank youhope to see you again.

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 3 nights in Aug 2022

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Satyam on Jul 24, 2022
We're glad you enjoyed your stay. We would loved to host you again. Come and see us again!! Thank You

10/10 Excellent

Aida

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Food under the bed!
The carpet was not vacuumed very well, found an old corn on the cob under the bed.
Stayed 1 night in May 2022

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk was awesome. The room was great.
Stayed 2 nights in Apr 2022
Response from Management on May 6, 2022
Thank You so much. we would love to host you again.

6/10 Okay

Sentell

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Nothing
Stayed 1 night in Apr 2022
Response from Management on May 2, 2022
Thank you for your response we will be happy to host you again.

2/10 Terrible

E

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEWARE
Chose out of necessity of location. Not clean. Staff inaccessible. Ice machine Broke for days. Stingy with needed towels. No working phone system.
Stayed 2 nights in Mar 2022

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a very good area very private and we really enjoyed. When checking in the guy was very nice and made sure our stay was pleasing. Definitely will be returning soon.
Stayed 1 night in Mar 2022
Response from Satyam on May 2, 2022
Dear Guest Thank you for your review. we love to see you soon, please let us know in advance if you have any specific requirement so we will do our best to fulfil it.

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019
Response from Management on May 2, 2022
Dear guest We are sorry for your bad experience with previous owner. as of October 2021 new owner has take over this property. we also have done some renovation that was needed. please give us a chance to host you again. Thank you Value Inn Management

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness
If I could give this a zero, I would. Do not book this hotel. This hotel does not exist and he does not accept online reservations. The hotel is now Value Inn, so he can refuse any online reservations made for Oak Tree Inn.
Stayed 1 night in Jan 2019
Response from Management on May 2, 2022
Dear guest We are sorry for your bad experience with previous owner. as of October 2021 new owner has take over this property. we also have done some renovation that was needed. please give us a chance to host you again. Thank you Value Inn Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little place
Not bad for being off the main stream. And the staff were amazing
Stayed 1 night in Aug 2018

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Oak Tree Inn on Jul 16, 2018
Thanks hope to see you again!

8/10 Good

Lenora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, quite and off the beating path
It was a quite get away for me and my husband, who umpires adult league baseball. This is always a nice get away. Very quite and cozy.
Stayed 1 night in Apr 2018
Response from Oak Tree Inn on Jul 16, 2018
Thanks for lodging at our Hotel,and we hope to see you and family again.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reservation wasn't on file when I arrived. Receptionist seemed to be in a hurry to leave.
Response from Kylee Sorrells on May 15, 2018
I apologize about the inconveniences that you experienced with us in Livonia. We will address these issues with our staff. Thank you for your feedback.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Good Value
Nothing fsnncy, but the room was clean. Would probably stay here again if in the area.
Stayed 2 nights in Apr 2018
Response from Kylee Sorrells on Apr 23, 2018
Thank you for your feedback.

6/10 Okay

ilmars

Disliked: Cleanliness, property conditions & facilities
As mentioned in previous posts, this is a marginal place to stay.
Response from Kylee Sorrells on Apr 3, 2018
Ilmars, thank you for your feedback.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Economical
Clean room, friendly staff, good diner next door, plenty of parking.
Stayed 1 night in Mar 2018
Response from Kylee Sorrells on Apr 3, 2018
We are pleased to hear that you enjoyed your stay with us in Livonia. We look forward to seeing you again soon.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fend for yourself
The people in the diner next door were running the front office, so when we checked in we had to wait for the cook to come over and check us in. During our week stay the room was never cleaned, trash cans never emptied, no new towels. Went to the front desk and they didn’t have any clean ones. Evidently they are short staffed so have no one to clean the rooms or was the linens. Had to go to the front desk and get our own toilet paper.
Stayed 7 nights in Jan 2018
Response from Kylee Sorrells on Feb 6, 2018
I apologize for the poor stay that you experienced in Livonia. We will address these issues with our staff. If there is anything we can do to make your next stay more enjoyable please let us know.

6/10 Okay

Verified traveler

Liked: Room comfort
Just Ok
It was what you wouid expect for a cheap room--no more--no less
Stayed 1 night in Jan 2018
Response from Kylee Sorrells on Jan 12, 2018
I apologize that your experience with us was below average. We will take these comments and address them with our staff. If there is anything that we can do to make your next experience better please let us know.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Irritating, poor customer service Located In area of town, with Lowe class living conditions of community
Stayed 1 night in Nov 2017
Response from Kylee Sorrells on Dec 5, 2017
I apologize that we were unable to meet your expectations on your stay with us. We will take these comments and address them with our staff. If there is anything that we can do to make your next experience better please let us know.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
One room out of three was damp and had bugs. The other two were fine.
Stayed 1 night in Aug 2017
Response from Management on May 2, 2022
Dear guest We are sorry for your bad experience with previous owner. as of October 2021 new owner has take over this property. we also have done some renovation that was needed. please give us a chance to host you again. Thank you Value Inn Management

2/10 Terrible

fayez

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
When I got to the hotel they put me in a single room instead of a double like I reserved. Also ac would not get off 61 and no one answered my call at the desk at night to fix it. Horrible don't stay here
Stayed 1 night in Aug 2017

2/10 Terrible

Karenthia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Save yourself the frustration and book elsewhere!
Upon arriving at the hotel, I discovered the check in office was little locked with no one at the door. I saw a sign outside of the desk saying to use this phone to call for someone to check you in and the phone was broke. I sat in the parking lot for a half an hour trying to call numerous numbers for the hotel and I was advised to go to the diner next to the hotel because that's where the desk clerk should be. WELL...... the clerk told me "you're going to have to WAIT because I have orders I have to do first" . I then waited in the parking lot for AN HOUR trying to fall back hotels.com so I can go cancel. Well that took for ever and after an hour of waiting the clerk finally finishes her order and decides to check me in. Guess what, my double bed that I booked is not available!!! I've never experienced such an unpleasant/ unprofessional hotel in my life. Don't waste your time and book somewhere else.
Response from Management on May 2, 2022
Dear guest We are sorry for your bad experience with previous owner. as of October 2021 new owner has take over this property. we also have done some renovation that was needed. please give us a chance to host you again. Thank you Value Inn Management

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shady. Unclean.
No one working front desk. Diner staff had to deal with me. Was told certain areas/rooms in hotel were dangerous. Bed had bugs.
Response from Management on May 2, 2022
Dear guest We are sorry for your bad experience with previous owner. as of October 2021 new owner has take over this property. we also have done some renovation that was needed. please give us a chance to host you again. Thank you Value Inn Management

8/10 Good

Laura

Liked: Staff & service, room comfort
Response from Management on May 2, 2022
Dear guest We are sorry for your bad experience with previous owner. as of October 2021 new owner has take over this property. we also have done some renovation that was needed. please give us a chance to host you again. Thank you Value Inn Management

8/10 Good

Jay, Livetonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey but Cozy
Little pricey for location but it was quiet, comfortable and the attendant was very accommodating. Also there is a little dinner right next to the hotel which is not too costly.
Response from Management on May 2, 2022
Dear guest We are sorry for your bad experience with previous owner. as of October 2021 new owner has take over this property. we also have done some renovation that was needed. please give us a chance to host you again. Thank you Value Inn Management

4/10 Poor

troy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
front desk hardly ever has anyone there.

2/10 Terrible

Kiara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made a reservation when I got there the lady was on the phone never got off so unprofessional then another lady came from the back she couldn't help me come to find out they had gave my room away...I made a blank trip from out of town
Response from Management on May 2, 2022
Dear guest We are sorry for your bad experience with previous owner. as of October 2021 new owner has take over this property. we also have done some renovation that was needed. please give us a chance to host you again. Thank you Value Inn Management

4/10 Poor

Mike, Shreveport, LA

Disliked: Staff & service, property conditions & facilities, room comfort
Help Wanted Sign Should Have Be An Omen
Taped to the front door is a big "Help Wanted, Full or Part-Time" sign. Check-in was OK, but I couldn't change my payment to cash. No wireless available, calls to the front desk went un unanswered. The "free breakfast" wasn't, our room wasn't served, and no one was there at check out. I don't have a receipt, so if the check total is wrong, Expedia will hear about it. If you're passing through Livonia, keep moving. There are better options in Lafayette or Baton Rouge. Truly disappointing.
Response from Management on May 2, 2022
Dear guest We are sorry for your bad experience with previous owner. as of October 2021 new owner has take over this property. we also have done some renovation that was needed. please give us a chance to host you again. Thank you Value Inn Management

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Management on May 2, 2022
Thank you for lodging with us

10/10 Excellent

Francisco, Magnolia , Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect overnight
Very clean, the room had microwave, coffeemaker and refrigerator. Nice size tv. Friendly staff. Great for the price
Response from Management on May 2, 2022
Dear guest We are sorry for your bad experience with previous owner. as of October 2021 new owner has take over this property. we also have done some renovation that was needed. please give us a chance to host you again. Thank you Value Inn Management

2/10 Terrible

Ed, Chicago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Very Bad
We arrived into Lavonia and found 2 Oak Trees, Well we didn't even know there was 2 in the area, We had to wait for the Front desk Person, who as we found out was cleaning rooms. She finally came around & checked us in & gave us a room that she said was just cleaned, well we went to the room and it went from bad to Worse, she had said the carpet was just cleaned & an Ozone machine was in the room so she said if might smell a bit differant. Well we stayed abit opened the window and turned on the A/C. Well then it just gotten worse.The Carpet was wet not damp, WET. We couldn't sleep because of the smell even the bedding smelled. My girlfriend go so sick from the smell we had to change rooms, but those even smelled of smoke & something nasty. So we checked out got a refund ( which was the only plus) & went to the other Oak Tree Inn down the street. The other Oak Tree Inn was way beeter & smelled good. If I return to this area agin I would stay at the other Oak Tree Inn. This one is for Truckers & H****** .
Response from Management on May 2, 2022
Dear guest We are sorry for your bad experience with previous owner. as of October 2021 new owner has take over this property. we also have done some renovation that was needed. please give us a chance to host you again. Thank you Value Inn Management

8/10 Good

Eddie, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Older hotel but very clean and nice staff .
Response from Management on May 2, 2022
Dear guest We are sorry for your bad experience with previous owner. as of October 2021 new owner has take over this property. we also have done some renovation that was needed. please give us a chance to host you again. Thank you Value Inn Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Older hotel, but room was really clean and staff was nice. Will stay there again !
Response from Management on May 2, 2022
Dear guest We are sorry for your bad experience with previous owner. as of October 2021 new owner has take over this property. we also have done some renovation that was needed. please give us a chance to host you again. Thank you Value Inn Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Only stayed for one night, but the room was clean and relatively tidy. Didn't get the WiFi to work, but I was unsure where the problem lie.
Response from Management on May 2, 2022
Dear guest We are sorry for your bad experience with previous owner. as of October 2021 new owner has take over this property. we also have done some renovation that was needed. please give us a chance to host you again. Thank you Value Inn Management

10/10 Excellent

Amanda, Jackson, MS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Nice clean rooms! Very friendly staff! And has a diner practically in the parking lot (walking distance )! Overall great 2 days ! Plus price was great!
Response from Management on May 2, 2022
Dear guest We are sorry for your bad experience with previous owner. as of October 2021 new owner has take over this property. we also have done some renovation that was needed. please give us a chance to host you again. Thank you Value Inn Management

2/10 Terrible

Holli, Dallas, TX

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Did not honor my reservation
I booked a 2 night stay at this hotel on hotels.com and they told me I could not stay there even though I had a confirmation number. I begged to let me stay at least one night as it was 11:30pm and I had been driving for the last 7 hours. They told me the hotel was only for the "railroad people" and she did not have room for me on the following night. I'm curious why they even advertise on Hotels.com if they don't actually want their rooms to be booked???
Response from Management on May 2, 2022
Dear guest We are sorry for your bad experience with previous owner. as of October 2021 new owner has take over this property. we also have done some renovation that was needed. please give us a chance to host you again. Thank you Value Inn Management

2/10 Terrible

Angie, oklahoma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
Check in 4 pm. Room not ready till 5 pm. Still was not clean. Bathroom left with dirty towels, soap. Counters with crumbs and sticky rings. Carpet not vacuumed. Bathtub and shower walls with so much old soap scum was brown. Can't imagine ever used cleaner in months. Floor corners with mold. No toilet paper. No one in office to obtain extra towels or TP. Surprised health department doesn't close them down. Finally left early. Couldn't even check out as no one in office again.
Response from Management on May 2, 2022
Dear guest We are sorry for your bad experience with previous owner. as of October 2021 new owner has take over this property. we also have done some renovation that was needed. please give us a chance to host you again. Thank you Value Inn Management

10/10 Excellent

Emily, Louisiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price
Hotel was clean, staff is friendly, and in a safe area. Price was reasonable for the room as well.

2/10 Terrible

Unhappy, Arizona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
How did this hotel EVER get a Good rating???
This was a real disappointment. The bed was terrible and did not look clean. The motel was pretty much out in the "middle of nowhere. The check in area was filthy. If it were not so late at check in and the fact it was reserved and nothing else was any where around, I should have walked. Not the least problem was that I was charged $17 more with my reservation than the price on the sign out front. Do not stay here. ( I have never made a review like this in the past and hope that I never need to again!)
Response from Management on May 2, 2022
Dear guest We are sorry for your bad experience with previous owner. as of October 2021 new owner has take over this property. we also have done some renovation that was needed. please give us a chance to host you again. Thank you Value Inn Management

6/10 Okay

Ole Chap

Liked: Cleanliness
Youth Turkey Hunt Trip
My younger son and I spent a night at this hotel due to its proximity to the Sherburne WMA and the fact that there is a nice litte restaurant right next door.It was a tad noisy as we were on a busy State Highway(Hwy 190) but the room was clean and very nice for what we were looking for,room #113.I am returning next Friday and would like to have the same room as it is in the rear,away from the busy highway.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW how did this get a 4?
The comforter at the end of the bed had dried food on it. The room smelt of mildew when it started raining outside. The bed was cheap and flimsy almost like a sofa mattress. Instead of shampoo you were given "body gel" and a bar of soap. The staff was not very trained. The whole place and experience was as a dump!!! The hotel was right next to a highway and at all hours you could hear every 18 wheeler rolling down the road. The same company that has this hotel has a very new and from the looks of it a very nice hotel right down the road by the same name. If I had to stay in this area go for the new one not this horrible one.

8/10 Good

Jeff, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roads closed needed place to stay
Was great. We got stuck on the way to Houston. Road were closed and I found this place which was cheap but had great value.

6/10 Okay

David Crowe, Bossier City, LA

Liked: Staff & service, property conditions & facilities
Good for an overnight stay
The motel was very convenient to a restaurant which was right next door. The staff was friendly and accommodating. The room was comfortable. My only complaint was the musty smell. It probably could use some rug shampooing. All in all, a decent stay for the price.

10/10 Excellent

Tyrone, Lake Charles, LA.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
I enjoyed my stay here and the staff was friendly and very nice. My room room was clean and comfortable. It was far from where I was having my bowling tournament in Baton Rouge, but for the price and friendly it was worth the short drive.

8/10 Good

M, Louisiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient after LSU game
We usually drive home to north LA after the games, but were tired and decided to try this hotel. It was completely satisfactory. Clean and quiet and safe. Low price. Good flat screen TV.