“Stayed Here Before”

I have stayed here before and will definitely stay here again. The staff and management is polite. The manager who is also polite, and professional went out of her way to assist me.

“red roof inn Locust Grove”

I was impressed with the management of the facility. The room was clean and comfortable. Since I was traveling, I had little chance to check out the neighborhood but I enjoyed the quiet and restful break during a long trip. Thank you.

“Bob 3.2.12”

March 2012. Really clean and neat. Newly remodeled room. Good water pressure. Quiet. Nice king size bed with a really good mattress. Didn't have the continental breakfast. The breakfast area looked very nice. The outside sign of the hotel was low and hard to see until you drove close to it. We couldn't see the sign from the street. We had to ask someone where it was located. Then we drove to the hotel from the street on an alley between the BP station and McDonalds. The hotel is hidden and needs signage by the street.

“Bad service makes this hotel a serious disapointment and we will not return”

The good points of the hotel are many, as indicated in my "point system review". However, one horrible night can spoil the whole trip and cause us not to return nor to recommend the hotel to others. We traveled with our 1 year old child and on the morning of the second day stopped at the desk to specifically ask to have the linens changed on our bed. When we returned that night, the room had not been touched nor had the linens been changed! I called the front desk and got no answer. I went to the desk to find a young boy who was alone and said there was "nobody around anymore to change sheets". I asked if he would give me some sheets so we could change the bed ourselves. He said he would have sheets sent up to us. When the sheets arrived they were for a FULL bed and ours was KING. Again I had to go back downstairs to the desk. I would do this two more times before getting what we needed. On my final trip I asked to speak with a manager. I was told that this young man was the only one available and he was in the middle of checking in a group of guests so he would not be able to assist me. I did get my bed made finally, and I was given a refund for one night's stay. However, I will not be back. Hotel managers should know better than to staff only one person at the desk in the evenings and should train their staff how to best handle situations such as the one that occurred during our stay.