2 restaurants, lunch, dinner served; seafood
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Reviews of Hôtel Barrière l'Hermitage

5 out of 5
Hôtel Barrière l'Hermitage
5 Esplanade Lucien Barriere, La Baule-Escoublac, Loire-Atlantique

Reviews

9.2

Wonderful

Rating 10 - Excellent. 116 out of 171 reviews" "
Rating 8 - Good. 39 out of 171 reviews" "
Rating 6 - Okay. 12 out of 171 reviews" "
Rating 4 - Poor. 3 out of 171 reviews" "
Rating 2 - Terrible. 1 out of 171 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Need to be refresh Room is not at 5 start level
Stayed 2 nights in Jul 2021
Response from Laurent Garrido, General Manager on Jul 23, 2021
Dear Guest, Thank you for taking time to share a review about your stay in our hotel. We are very sorry if the room was not up to par. Best Regards

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2020
Response from Laurent Garrido, Directeur Général on Sep 5, 2020
Chers Clients, Nous vous remercions de votre retour et espérons vous accueillir prochainement Bien cordialement

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great beach palace on Atlantic coast
Great experience and great service Nice terrasse room upgrade
Stayed 3 nights in Aug 2020
Response from Laurent Garrido, General Manager on Aug 22, 2020
Dear Alexis, Thank you for taking time to share your experience. I have already shared your remarks with all the teams and we hope to welcome you again. Best regards

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Beautiful hotel with beach club ! Recommend
Stayed 2 nights in Aug 2020
Response from Laurent Garrido, General Manager on Aug 9, 2020
Dear Kevin, Thank you for taking time to share your experience. I have already shared your remarks with all the teams and we hope to welcome you again. Best regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Baule-Escoublac
2 days in La Baule-Escoublac, in the best hotel. Definitely go back there again.
Stayed 2 nights in Sep 2019
Response from Laurent Garrido, General Manager on Sep 14, 2019
Dear John, Thank you for taking time to share your experience. I have already shared your remarks with all the teams and we hope to welcome you again. Best regards

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent, but expensive hotel.
We enjoyed our stay at the hotel largely because we had a recently refurbished and very comfortable room with a sea view and balcony. The hotel has now been painted a creme colour which in our view is not as attractive as it is pictured above. The staff were efficient and helpful.
Stayed 5 nights in Aug 2019
Response from Laurent Garrido, General Manager on Aug 15, 2019
Dear Howard, Thank you for taking time to share your experience. I have already shared your remarks with all the teams and we hope to welcome you again. Best regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and classy, the right touch of sophistication and old times, very nice staff
Stayed 1 night in Jul 2019
Response from Laurent GARRIDO, General Manager on Jul 20, 2019
Dear clients, Thank you for taking time to share your experience. I have already shared your remarks with all the teams and we hope to welcome you again Best regards

10/10 Excellent

Olli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Laurent Garrido, Directeur Général on Jun 25, 2019
Cher Olli on, Merci d'avoir pris le temps de noter notre établissement. Au sincère plaisir de vous accueillir à nouveau à La Baule. Cordialement

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 night business / leisure trip
We were staying for a large conference and the delegates stayed here and at 2 sister hotels nearby. Room was excellent, comfortable and complimentary water, tea/coffee and evening turn down service. Breakfast was good quality albeit not a massive range but more than enough choice. Food served for the confernece dinners was very good and service was polite and excellent. Swam in outdoor pool which was heated and indoor pool is more for relaxation and smaller. Did not have time to try the spa or other facilities.
Stayed 4 nights in Jun 2019
Response from Laurent Garrido, General Manager on Jun 25, 2019
Dear clients, Thank you for taking time to share your experience. I have already shared your remarks with all the teams and we hope to welcome you again to discover our SPA. Best regards

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Laurent Garrido, Directeur Général on May 5, 2019
Chers Clients, Merci d'avoir pris le temps de noter notre établissement. Au sincère plaisir de vous accueillir à nouveau à La Baule. Cordialement

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location on the beach
Beautiful location on the amazing La Baule beach. Amazing views across the beach from the balcony. Especially loved the free bikes to allow for exploring the surrounding area.
Stayed 2 nights in Sep 2018
Response from Jean-Louis Goube, General Manager on Sep 19, 2018
Dear Guest, Thank you for taking time to share a review about your experience in our hotel. In fact, our situation is amazing just next to the beach. I am especially pleased that you enjoyed free bikes to discover La Baule. We hope to welcome you back. Best Regards

10/10 Excellent

Aydin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best hotel in town 5 star 👍
brilliant hotel !
Stayed 3 nights in Aug 2018
Response from Jean-Louis Goube, General Manager on Aug 21, 2018
Dear Guest, Thank you for sharing your experience about your stay. We hope to welcome you back. Sincerely

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I just got married and they didn’t do anything which is surprising for a 5 stars hotel.
Stayed 3 nights in Aug 2018
Response from Jean-Louis Goube, General Manager on Aug 21, 2018
Dear Guest, Thank you for taking time to share your experience about your stay. We usually put surprises in your room when it's a special day. I'm sorry if it's not the case for you. However, we hope to welcome you back.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly renovated large hotel. Good location and good service. Room was lovely with comfortable bed. Beach restaurant could be better, however breakfast was excellent. Free bikes were brilliant. Loungers on beach we’re expensive and quite uncomfortable with no mattress. Overall though an enjoyable stay.
Stayed 2 nights in Jul 2018
Response from Jean-Louis Goube, General Manager on Aug 21, 2018
Dear Guest, Thank you for sharing your experience I am thrilled to hear that you had appreciate our location and service. We hope to welcome you back Best Regards

10/10 Excellent

Maggy, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of best hotel I have ever been to
Stayed 1 night in Jul 2018
Response from Jean-Louis Goube, General Manager on Aug 21, 2018
Dear Guest, It is a real pleasure to read your comments and we hope to welcome you back. Best Regards

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart and chic
Certainly lives up to it’s 5* rating, perhaps the patio area could do with some greenery, but that may be arriving
Stayed 2 nights in May 2018

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
A beautiful hotel in great location. Wonderful service. Great local amenities, all accessible on hotel bikes.
Stayed 4 nights in Jul 2017
Dear Guest, Thank you so much for taking time to share your experience in our hotel. We are delighted that you enjoyed and appreciated your our service and amenities. I hope to welcome back. Best Regards Jean-Louis Goube Generel Manager Hotel Barriere l'Hermitage

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Chers Clients, Merci beaucoup de votre retour, nous espérons vous revoir prochainement dans notre établissement Cordialement Jean-Louis Goube, Directeur Général Hôtel Barrière l'Hermitage

10/10 Excellent

ziad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly 5 stars
Very helpful staff, fabioulous swimming pool, breakfast very expensive. Overall great hotel
Dear Guest, Thank you so much for taking your time to write a nice review about your last stay at Barriere Hermitage hotel. It would be my pleasure to welcome you back to the hotel. Best wishes, Jean-Louis Goube General manager Hotel Barriere L'Hermitage, La Baule

10/10 Excellent

sue, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FIrst class restaurant friendly staff.very good first experience

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleasant stay
nice welcome by staff upon arrival breakfast too expensive very friendly sailing club (kayaking) staff it would be useful to have a kettle in the room

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel we always go there as a family holiday reunion very well run and staff is lovely

8/10 Good

Steve, London

Liked: Cleanliness, staff & service, room comfort
Grand hotel
Nice traditional grand hotel, I would have loved to stay a bit longer

8/10 Good

Timmywimmy, Shropshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds. Great service excellent location
Very relaxing good service parked our car for us , hotel free bikes fantastic

10/10 Excellent

anne rossi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel
loved it that was my second time there and plan on going back next year

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality accommodation close to port
An amazing 2 night stay as a wedding anniversary treat. 1st class service and beautiful room overlooking the front of the hotel. Even though it was a classique room it was beautifully decorated with luxury bathroom toiletries and towels changed every time you left the room!. Enjoyed the pool and bath robes allocated for such use. Didn't eat in the restaurant as both the breakfast and evening meals were over priced we thought. Plenty of good restaurants at the nearby port of Le Poulegan and good cafe nearby for breakfast. Sheer luxury and a delight to stay there. Located right by the beautiful beach and we used the free bikes to cycle to the port of Pornichet right along the dedicated cycle route following the coast road, lovely. Casino nearby too.

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Internet does not work. Breakfast is too expensive. Too expensive for for the service received.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
The high cost of accommodation
The high cost of accommodation at the hotel is justified by the excellence of the facilities and services. However, having payed the high price, I object to the extortionate prices of food & beveridge.

4/10 Poor

Al, Hertfordshire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reality is not what is promoted
Unfortunately the hotel did not meet our expectations. We were travelling by motorbike and one of the main reasons for choosing the hotel was its promotion of secure parking - this turned out to be park by the window of the reception of the hotel on the pavement. The hotel is very dark inside with everything painted dark brown the rooms continue this theme and are very small.

10/10 Excellent

Véronique

Stayed 1 night in Oct 2023

10/10 Excellent

Dominique

Stayed 3 nights in Jul 2023

10/10 Excellent

ANNE-SOPHIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Féerique !
Très belle vue mer depuis la chambre. Piscines intérieures et extérieures. Large choix au buffet du petit déjeuner. Hôtel en front de mer. Nous regrettons simplement de ne pas avoir anticipé la réservation au restaurant pour le dîner.
Stayed 1 night in Jun 2023

10/10 Excellent

Laurent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parfait
Stayed 2 nights in May 2023

10/10 Excellent

Jérôme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week-end à la Baule dans un lieu magique…
Séjour très reposant dans un hôtel que nous avons aimez retrouver après un éloignement du à la crise sanitaire entre autre . L’endroit est merveilleux et le personnel accueillant. Petit déjeuner excellent, bonne cuisine. Service de chambre au top, conciergerie, et accueille également. Nous reviendrons avec plaisir.
Stayed 2 nights in May 2023

10/10 Excellent

Adriana

Stayed 1 night in Aug 2022

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Laurent Garrido, Directeur Général on Oct 5, 2022
Chère Nathalie, Nous vous remercions de votre agréable retour et espérons vous accueillir prochainement, Cordialement

10/10 Excellent

Kristine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Robert

Stayed 2 nights in Jul 2022

10/10 Excellent

Expedia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Petra

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Accueil agréable et souriant, le tout impeccable.
Stayed 1 night in May 2022

10/10 Excellent

alain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCEPTIONNEL
L'Hermitage est un lieu magique ; cela faisait longtemps que nous n'avions pas eu l'occasion de revenir dans ce bel endroit et sincèrement tout est toujours au top ! Une équipe très attentive et toujours en quête de nous faire plaisir.
Stayed 1 night in Apr 2022

10/10 Excellent

emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Laurent Garrido, Directeur Général on Nov 5, 2021
Cher Emmanuel, Nous vous remercions de votre très agréable retour et espérons vous accueillir prochainement. Bien cordialement

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021
Response from Laurent Garrido, Directeur Général on Oct 30, 2021
Cher Francis, Nous vous remercions de votre très agréable note suite à votre séjour dans notre établissement. Au sincère plaisir de vous accueillir prochainement, Cordialement

10/10 Excellent

Kristine Bugge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Laurent Garrido, General Manager on Aug 7, 2021
Dear Kristine, Thank you so much for taking time to share a review about your stay in our hotel. We hope to welcome you soon Best Regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel très agréable
Stayed 1 night in Jul 2021
Response from Laurent Garrido, Directeur Général on Jul 20, 2021
Chers Clients, Nous vous remercions de votre agréable retour suite à votre expérience au sein de notre établissement. Au sincère plaisir de vous y accueillir prochainement Cordialement

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un vrai luxe
Stayed 2 nights in Jul 2021
Response from Laurent Garrido, Directeur Général on Jul 10, 2021
Chers Clients, Nous vous remercions de votre séjour suite à votre séjour dans notre établissement. Au sincère plaisir de vous accueillir prochainement Cordialement