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Reviews of ibis Styles Saint Étienne Gare Châteaucreux

ibis Styles Saint Étienne Gare Châteaucreux
35 Avenue Denfert Rochereau, Saint-Etienne, Loire

Reviews

8.0

Very Good

Rating 10 - Excellent. 23 out of 86 reviews" "
Rating 8 - Good. 47 out of 86 reviews" "
Rating 6 - Okay. 11 out of 86 reviews" "
Rating 4 - Poor. 3 out of 86 reviews" "
Rating 2 - Terrible. 2 out of 86 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donald J M

Stayed 3 nights in Aug 2023

8/10 Good

Linas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was excellent. The Night Manager Shukri was particularly excellent. Very helpful and professional. Superb.
Stayed 2 nights in Jan 2020

8/10 Good

Aline Gille

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, amenities
I like the staff which was helpful and friendly I like the location I didn't like the smell in the room
Stayed 1 night in Mar 2019

8/10 Good

Carey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean quiet hotel near the train station. Close to the amenities of Saint Etienne but good restaurants are a walk away.
Stayed 3 nights in Jan 2019

8/10 Good

Maria, Stuttgart

Liked: Cleanliness, room comfort
A practical Hotel
Convenient Location, good Breakfast, the staff is helpful, it's quite correct. it already needs some renovation, but good value for money. just needs more atention with reservations, as I booked a non smoking room and at first they gave me a smoking room. but very promptly found another room.

8/10 Good

Aymeric

Stayed 1 night in Dec 2023
Response from La direction Ibis la Terrasse on Dec 12, 2023
Bonjour Aymeric, Nous vous remercions pour votre commentaire et espérons pouvoir vous accueillir de nouveau très prochainement. Cordialement. La direction.

10/10 Excellent

Vincent

Business traveler
Stayed 1 night in Nov 2023
Response from La direction Ibis La Terrasse on Dec 12, 2023
Bonjour Aymeric, Nous vous remercions pour votre commentaire et espérons pouvoir vous accueillir de nouveau très prochainement. Cordialement. La direction.

8/10 Good

Marie-Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Son emplacement en face de la gare et bus trams en bas de l'hôtel
Stayed 2 nights in Jun 2022

8/10 Good

Nina

Stayed 1 night in Jun 2022

10/10 Excellent

DANIELE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne surprise
Stayed 1 night in Jun 2022

8/10 Good

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IBIS STYLE !
c'est à présent un Ibis Styles , pourquoi est-ce toujours un ibis sur ce site ?
Stayed 1 night in Apr 2022

8/10 Good

France

Stayed 1 night in Apr 2022

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Benoît

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

2/10 Terrible

Kevin

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Nathan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok pour une nuit
Hôtel avec chambre rénové Pas d’accessoire dans la chambre Parking disponible en souterrain mais il est pas vraiment pas top.
Stayed 4 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun
Good
Stayed 2 nights in Nov 2021

8/10 Good

Xavier

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

GEORGES

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil dans un hôtel confortable
Un hôtel en cours de rénovation dont les chambre sont très confortables pour cette gamme. Surtout une qualité de service et d'attention remarquable.
Stayed 1 night in Sep 2021

10/10 Excellent

Lucile

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Étant venus pour un mariage, l’accueil 24/24 était nécessaire et très apprécié. Le lit très confortable et spacieux, le personnel de chambre et d’accueil sympathique et gentil.
Stayed 2 nights in Sep 2021

2/10 Terrible

JOELLE

Traveled with family
Pas de chambre et pas remboursé
L hotel m a appelé pour m indiqué qu il n y avait plus de chambre et que il y avait eu une erreur du site hotel.com,et que je serais remboursé. Je n ai pas pu annuler ma resa sur le site et je ne suis toijoirs pas remboursé
Stayed 1 night in Aug 2021

10/10 Excellent

Anne-clothilde

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Stayed 1 night in Feb 2021

4/10 Poor

Fabien

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
La jeune fille qui s’occupe de la réception a été parfaite. En revanche il y a un problème de chauffage. Impossible de dormir. Après quelques heures dans la chambre, ma bouteille d’eau était chaude tellement il faisait chaud
Stayed 1 night in Jan 2021
Response from Nathalie D on Jan 12, 2021
Monsieur, Nous vous remercions d' avoir pris le temps de nous faire part de votre expérience, et nous nous excusons de ne pas vous avoir donné entière satisfaction. Votre commentaire nous a permis d'identifier rapidement une panne de notre système de chauffage et de faire intervenir immédiatement les techniciens. Nous espérons que cette expérience ne vous empêchera pas de séjourner à nouveau dans notre établissement. Nous allons prochainement pouvoir vous proposer les premières chambres rénovées. Dans l'attende de vous recevoir. Meilleures salutations.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Rapport qualité prix conforme
Stayed 1 night in Oct 2020

8/10 Good

NINA

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2020

8/10 Good

Nina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Corentin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel propre et personnelles sympas 🙂
Stayed 2 nights in Aug 2020

8/10 Good

Françoise, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre parfaite mais si le petit déjeuner est copieux, il n'est pas de qualité. Je ne le reprendrai pas.
Stayed 1 night in Aug 2020

8/10 Good

Muriel

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2020

8/10 Good

Edouard

Traveled with family
Liked: Cleanliness, room comfort
Bien
Séjour conforme à nos attentes malgré les contraintes sanitaires. Personnel agréable.
Stayed 1 night in Jul 2020

8/10 Good

Jean-Yves

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel à l’écoute de ses Clients
Hôtel bien placé dans le centre ville avec vue dégagée sur la gare. Restos à proximité. Places de parking. Personnel accueillant. Seul bémol : petit déjeuner facturé au prix normal alors que de nombreux produits n’étaient pas disponibles. Par contre, Ils ont tenu compte de ma remarque et m’ont proposé une boisson offerte.
Stayed 1 night in Jun 2020

8/10 Good

Roussiere

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Nathalie D on Jun 25, 2020
Bonjour, Nous vous remercions pour le retour positif sur notre établissement. Votre satisfaction est ce qu' il y a de plus gratifiant pour nous. Meilleures salutations.

6/10 Okay

anne

Business traveler
Convenable
Correct mais tristounet comme tous les Ibis
Stayed 1 night in Mar 2020

8/10 Good

jacques

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Dejan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

regis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

OLIVIER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

PASCAL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Personnel accueillant. Chambre spacieuse et propre. Hôtel proche gare. Bonnes options de restauration. bon petit-dej.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
WiFi werkte niet Vlak gelegen aan station Ontbijt was summier
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le proximité avec les transports en commun, le bon rapport qualité prix. L'accueil du personnel.
Stayed 1 night in Sep 2019

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019