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Reviews of Rizzi Aquacharme Hotel & Spa

4 out of 5
Rizzi Aquacharme Hotel & Spa
Via G.Carducci,11, Darfo Boario Terme, BS

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 75 reviews" "
Rating 8 - Good. 40 out of 75 reviews" "
Rating 6 - Okay. 12 out of 75 reviews" "
Rating 4 - Poor. 1 out of 75 reviews" "
Rating 2 - Terrible. 4 out of 75 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stanley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The meal plan was exceptional. The chef accommodated our vegan option request with fabulous adaptations of traditional Italian cuisine. The spa under the hotel, fed by the mineral waters, was comfortable and convenient. The staff was so kind and helpful. We’ll be back next year.
Stayed 2 nights in May 2022

8/10 Good

KelleyG, Arizona

Liked: Cleanliness, property conditions & facilities, room comfort
Very quiet and clean. Small rooms, but well equipped. Great breakfast! We moved there from a nearby 3-star property in hopes of using the pool and hot tub at the Rizzi, per their listing of facilities. Surprised and disappointed to get the run-around from various staff members, and ultimately, a demand for 20 euros EACH to use those facilities. We did not pay the extra fee, but moved on. Wish the hotel and Expedia could be more clear about what is and isn't included in the rate. Don't advertise a hot tub/pool if you are going to charge extra to use it!
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay
Just a overnight business stay I would use the hotel again

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible-simply avoid
This is misrepresentation of what I booked for. Now I understand why the ratings were much lower than anticipated. I chose this hotel on the basis that it looked more luxurious than the other alternatives for a stopover night. 1. The hotel is dated with worn with stained carpets, broken shades and signs of damp too. 2. We had a drainage smell in our bathroom- unbearable. Because of the nasty smell I did not have a shower either! 3. You have to pay an additional fee per person to enter the jacuzzi even though you are staying at the hotel. Children are not allowed. 4. We came in February. The quilts given were suitable for a breezy summer evening, not winter. 5. The Wifi service, although free, exasperates you and you end up not using it ultimately. Their passwords and user codes are too laborious. 6. Breakfast was standard but service was very poor. Some of the bread and cakes were also dry. 7. I complained to the hotel who charged me the full amount and do not accept liability. They blamed me for booking a classic room. They said that they cannot put pictures of each room on their website. My top tip: steer away; don't book it as you will be disappointed. Our best experience at this hotel: the departure from the premises.

10/10 Excellent

MaryNerd, Long Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with amazing mineral water
Arrived early 8am, and our room wasn't ready, which was fine because I didn't ask for an early check-in. The front desk spoke English and directed us to a lovely hike to Lago di Moro where along the way had awesome views of the surrounding towns. Check-in is at 3pm, but by the time we came back from our hike at 1pm, we received a complimentary upgrade and we were able to rest up and check-in. After a short nap, the front desk suggested we visit the park, and we hiked to the Parco di Luine where there were incredible petroglyphs to respect and search for. What an amazing time! We returned to amazing mineral water flowing from the faucets and had an incredible, shower, bath which left our skins silky soft. The mineral water was drinkable and delicious and felt amazing to drink. They provided free glass bottled water as well , still and sparkling straight from the town's source. It was an awesome experience with a very comfortable king size bed (2 twins together) in our upgraded room with cold blasting air conditioner (it was 40*C outside). wonderful staff that also watched our stuff as we went hiking when we couldn't get an early check in. A+

8/10 Good

family D

Liked: Cleanliness, staff & service
Lovely staff, room like an oven
Lovely staff but room a constant 25 degrees and nothing you can do about it. Windows and doors open and still boiling. Pool is only a spa pool, can't just swim in it and those with kids note they have to be 12 or older. Doesn't say this on the site but my poor 5 year old found out the hard way. Ok overall but just ok.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rizzi Aquacharme - Solid hotel
The Rizzi was a nice hotel in a great neighborhood. The rooms and beds were a little small but about what you'd expect in Europe. 1 accesible power outlet without unplugging tv/sat. Everything was clean and well maintained. A nice spot to stay for work or holiday.

2/10 Terrible

Liviu

Disliked: Cleanliness, staff & service, property conditions & facilities
Male
Stayed 2 nights in Dec 2023

10/10 Excellent

Marco

Stayed 1 night in Sep 2023

10/10 Excellent

Davide

Stayed 1 night in Sep 2023

8/10 Good

michel

Stayed 2 nights in Aug 2023

8/10 Good

Monika

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gediegenes Hotel in schöner Lage
Schöne große Zimmer in top Zustand. Zur Straße etwas laut, Blick auf die Berge. Beim Frühstück wurde leider leere Sachen (Wurst-Käse) nicht wieder aufgefüllt. Spa vorhanden, nicht benutzt
Stayed 1 night in Apr 2023

10/10 Excellent

Pierluigi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con SPA grande ed accogliente.
Stayed 2 nights in Apr 2023

8/10 Good

Barbara

Stayed 3 nights in Jan 2023

8/10 Good

Moreno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Karina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mi è piaciuto molto che venissero a fare la camera ogni giorno lasciando the e caffe di nuovo. Quello che non ho gradito è stato poter controllare l’aria condizionata a mio piacimento. Ho passato una nottata a morire di caldo su due.
Stayed 2 nights in Aug 2022

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colazione compresa, possibilità di pranzo veloce e cena a prezzi decisamente onesti.
Stayed 2 nights in Aug 2022

6/10 Okay

Sylvio

Liked: Staff & service
The best time of the hotel is more or less over. Need some renovation soon.
Stayed 3 nights in Jun 2022

8/10 Good

Vincenzo

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Raffaella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

Sara

Business traveler
Fuite dans la chambre. Pas de room service. Hôtel convenable dans l’ensemble mais je m’attendais à une bien meilleure prestation.
Stayed 1 night in Sep 2020

8/10 Good

Emmanuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prestation de bonne qualité
Stayed 2 nights in Aug 2020

8/10 Good

Nicola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel molto confortevole
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bhe che dire sulla carta 4 stelle nei fatti 2 sono pure troppe. Siamo in tempo di covid e lo so, però per lavoro si viaggia ugualmente. Premessa albergo quasi vuoto o quasi ho prenotato con Expedia e mi viene data una camera nella zona vecchia dell hotel, ci sta, ma visto che sei vuoto un upgrade poteva invogliarmi a tornare. Ho girato diversi hotel in questo periodo e tutti hanno fatto upgrade, ma va bhe. Colazione scarsa fette biscottate scadute il primo giorno, ma ci sta c’è il covid...ciliegina sulla torta la seconda notte non mi rifanno la camera, scendo per chiedere almeno asciugamani puliti, mi viene dato un solo telo, e mi viene detto va bhe è da solo in camera le basta... in più non si scompone nemmeno e me lo da molto scocciato. Conto? Salato 300 euro per 3 notti... non mi rivedono più nemmeno da lontano e dovrò tornare spesso in zona!!
Stayed 3 nights in Jul 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2020

10/10 Excellent

Stefania

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima esperienza: personale gentile e disponibile, soprattutto per consigliare gite e posti da visitare, l'unica cosa negativa è che nella stanza faceva caldo.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The breakfast was disappionting! And the beds were not comfortable and too hard. The spa should be included in the price. The Staff was very friendly and helpful.
Stayed 4 nights in Feb 2020

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera spaziosa, ottima colazione e personale dell'hotel molto gentile.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer wahren sehr gut vom aufteilung her,das Bett war sehr bequem zum schlafen.Was uns nicht gefallen hat ist,wenn die Nachbarn streiten das man alles mitbekommt😀,Die Wände sind leicht isoliert,mann hört alles.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Chambre confortable, mais l eau de la douche n’était pas très chaude, c’est le seul bémol. Parking disponible Bon rapport qualité prix
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Großes Hotel in Zentraler Lage
Etwas schwierig zu finden: Navi kennt die Straße nicht (bekanntes Problem vor Ort), von der Hauptstraße nicht zu erkennen, da der Name nicht dran steht. Sonst alles ok. Bad wurde nicht warm, weil Fenster wohl schlecht isoliert. Mit Spa, aber nicht benutzt
Stayed 1 night in Dec 2018

10/10 Excellent

Stefano

Ottimo soggiorno
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Trascurato all'esterno. personale di buona volontà. Reparto spa rivedibile
Stayed 2 nights in Nov 2018

8/10 Good

Antonio

Liked: Cleanliness, staff & service
Personale molto disponibile, ma la camera matrimoniale standard mi ha deluso un pò. Nel complesso un soggiorno gradevole.
Stayed 2 nights in Aug 2018

8/10 Good

Broggi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine settimana a Boario Terme.
L'albergo è situato in centro a boario vicinissimo alla terme, la pulizia è buona, la colazione ottima ed abbondante. Alla reception sono molto cordiali e disponibili a dare consigli. Le camere ampie ed un bagno incantevole.
Stayed 2 nights in Apr 2018

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

6/10 Okay

Miki

Darfo Boario
Bel Hotel ben arredato Moquette a terra, mobili tenuti bene Frigobar e cassaforte Materasso comodo Piccolo terrazzino Colazione assortita Premium base gratuito
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kateryna

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

ottavio

Liked: Cleanliness, staff & service, property conditions & facilities
hotel bello e confortevole
bellissima esperienza, l'unica pecca la camera un po' piccola,ero stato in altre occasioni e mi avevano dato stanze più grandi,comunque ottimo

8/10 Good

wini, krefeld nrw

Liked: Cleanliness, staff & service
Schönes Hotel in der Nähe des Iseosees.
Wir waren dort für eine Nacht, weil wir die floating Piers sehen und begehen wollten. Für diesen Zweck war das Hotel völlig okay. Leider haben wir das Frühstück verschlafen.

8/10 Good

Rosella, Crevoladossola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Floating Piers di Christo e Jeanne-Claude
posizione ideale per raggiungere il vicino paese di Pisogne e in battello raggiungere Montisola per la visita di "the floating piers".

4/10 Poor

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Kompromisse für Floating Piers
Das Hotel kam eigentlich nur infrage, weil für die Floating Piers alles direkt am Iseosee ausgebucht war. Das Hotel weist vier Sterne aus, aber Preis und Leistung sind 3 Sterne. Probleme gab es beim Einchecken, als für 15 min. meine Expedia-Reservierung nicht gefunden wurde ...

8/10 Good

romain

Liked: Cleanliness, staff & service
Correct!
Pour une nuit, ça fera largement l'affaire! Restaurant très correct, petit dej aussi, bon wifi mais chambre très petite et déco vieillotte. Se renseigner sur les horaires du SPA, car en basse saison il y a des jours ou le spa est fermé, d'autre jours horaires d'ouverture très réduite