Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.5 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Beautiful hotel right on the beach,average service

Posted Aug 11, 2014
The hotel itself is gorgeous and the facilities are very clean and new. Great value for money! The pool is great with lots of chairs and umbrellas. Chairs, umbrellas and beanbags are available on the beach also. The location is a bit off the beaten path so it's a little more quiet and great for couples. We stayed in a bungalow which was beautiful, marble tile floors, nice furniture. Breakfast was great with lots of options. The only negative here would be the customer service. The staff was very friendly but a little disorganized, it takes 10 mins for them to realize you're sitting at a table and bring you the menu, another 10 mins before they take your order, drinks sit on the bar forever etc. The food is excellent though and once you do get the staff's attention they're lovely. I would skip the spa though since my esthetician forgot about the foot massage and most of the polish from my pedicure ended up on my toes rather than toenails... If you're quite particular about customer service, maybe eat dinner/use the spa elsewhere in the island but the facilities are beautiful so I would definitely recommend this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Direct view of the sunset!

Posted Aug 5, 2014
Pros: The view, the tranquility.
Cons: Communication between different departments could be better improved.
I had an enjoyable stay at the hotel, with good sunset view definitely! For those who love to be away from the main town area, this would be a good hotel stay. However I've made pre-arrangements for a 2 way transfer, but on the day of arrival i was left standing at the airport looking around for the name on the signboard, but saw none. Had to figure out my own as to how to get to the hotel, and at that time it was already all dark, though it was 7.30pm. Made a pre-arrangement as well for a birthday cake for my husband on the last night of hotel stay, but again, it wasn't being delivered. And expectedly, i went to check if there was any arrangement for transfer on the day of departure, there was none.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the beach

Posted Jul 19, 2014
Really enjoyed our stay, hotel was really relaxing, staff friendly and helpful, great place to veg out
5 out of 5
Recommended
for Couples
by caveman from little rock arkansas .usa

very nice,close to beach,great staff

Posted Jul 2, 2014
Pros: great,nice pool and great food.
Cons: dont change a thing
Location: a little ways from down town,but a lot more peaceful,
me and my new bride were on honeymoon,we didnt mention it to the staff but thay found out and made it a very romantic 5 night stay.thanks to all the room boys for making are room each day special.
5 out of 5
Recommended
for Couples
by Diana from Hong Kong

Perfect getaway

Posted Mar 25, 2014
I visited Ombak Sunset with my boyfriend at the end of March and was very pleasantly surprised by the quality and value for money at the resort. We got a very good deal as we visited off-season (which I think, is better as it is quiet and peaceful), paid for a hotel room but got an upgrade to a bungaloo. The staff was very nice and friendly, loved the pool facilities and the private beach with sunset cocktails / entertainment lounge. The location is c. 30-min walk away from the central side of the island, however, we found it actually better as you are away from the crowds and can enjoy the sunset. Nevertheless, the walk to the other side of the island alongside the beach is a very pleasant experience. I would definitely recommend it as a very romantic destination for couples.
4 out of 5
Recommended
by Sam from Hong Kong

Nice hotel, but far from town area

Posted Feb 18, 2014 on Hotels.com
Gili T is a nice place to visit, and Ombak sunset is a nice hotel, well maintained, a big and nice swimming pool, white sand beach, plus the rooms are big and in good condition. However, the hotel is far from the town area, which take 20 mins hourse car to reach the harbour area.
4 out of 5
Recommended
for Getaway With Friends
by kert from AU

NOT BAD

Posted Jan 11, 2014 on Hotels.com
nice hotel but too expensive
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 8, 2014
4 out of 5
Recommended
for Families
by A verified traveler

Great hotel, far from the town.

Posted Jan 2, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Aug 13, 2013
Pros: Pool, grounds
Cons: Food took so long but at least was worth waiting for in fairness this seems to be the same in most of the hotels in gili
Location: Nice location
Very nice hotel good food but very very slow service would stay there again