Business center

Reviews of Hotel Ombak Sunset

4 out of 5
Hotel Ombak Sunset
Gili Trawangan Island, Gili Trawangan, Gili Trawangan

Reviews

8.2

Very Good

Rating 10 - Excellent. 215 out of 552 reviews" "
Rating 8 - Good. 194 out of 552 reviews" "
Rating 6 - Okay. 92 out of 552 reviews" "
Rating 4 - Poor. 32 out of 552 reviews" "
Rating 2 - Terrible. 19 out of 552 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Magalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing stay
Stayed 4 nights in Oct 2023

8/10 Good

Nerida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great. Good food , helpful staff. Front desk service was excellent. At the spa they advertised chin and lip wax for $10 but the lady charged me $20. Although it was only $10 it seemed deceitful. The island itself has so many people you couldn’t ride your push bike down the road. Just too overcrowded in the street and at the port for me to ever return
Stayed 2 nights in Sep 2023

6/10 Okay

Robert

Traveled with group
Stayed 4 nights in Sep 2023

2/10 Terrible

Sophie

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel not as shown in photos at all. Buildings missing and run down. Had to move hotel after one night due to how bad the property was. Bed sheets had holes in them and sun loungers had stains.
Stayed 3 nights in Sep 2023

10/10 Excellent

Candis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisitely beautiful hotel that far exceeded our expectations based on what we saw online. Highly recommend.
Stayed 1 night in Aug 2023

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Sephy

Liked: Staff & service
Disliked: Cleanliness
Nice place for the money
It was nice however it wasn't the cleanest of rooms. We had a Lizard friends that joined us in the room and there some bugs. Sunsets were beautiful, and it was a hike to the busy area of the island. We asked for bikes but they didn't have any. There was hot water and an outdoor shower which was nice better and better than other places we stayed on the island.
Stayed 2 nights in Jun 2023

10/10 Excellent

Kashoua

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very friendly staff.
Stayed 1 night in Nov 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise at Ombak Sunset
We arrived to a very warm welcome. The beautiful hotel had suffered badly in 2019 with the earthquake and they have done amazingly well to get it back to its former glory. The staff are warm and friendly and nothing is too much trouble. We had five days here and wished we could have stayed another five. The hotel is situated in a prime position to see the sunset. The pool is as warm as a bath and such a leisurely vibe about. The gardeners work very hard to make sure the place looks like the tropical paradise it is. We stayed in the garden bungalows which are amazing like being in your own private Balinese house. The outside bathroom is lovely but as we are there in the rainy season of course there are many mozzies. The hotel sprays regularly and provides insect repellents and plug in . Breakfast was varied but would have preferred to be able to make my own tea as I found it too weak and tasteless. I had my own tea bags but no hot water I suppose I could have asked but really boiling water is necessary and it wouldn’t have been boiling if they had to bring it to me.
Room
Room
Room
Room
Stayed 4 nights in Mar 2020
Response from Hotel Ombak Sunset on Mar 19, 2020
Dear Mr. Paul Warmest Greetings from Hotel Ombak Sunset.. Paradise just Ahead! On behalf of our management say thank you regarding your exceptional feedback to us. We are appreciate for the feedback and we will try to keep and develop our service. Thank you Best Regard's

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I stayed at this hotel on a recommendation from a few years ago and sadly the hotel facilities were not as I had hoped. While I can see that the location has a lot of unrealised potential, the price to stay here was not reflective of the current state of the hotel. We were very disappointed that there was no restaurant on site and the bar was only open by the pool. Since there was little to do around the hotel, we rented bikes from the hotel to get to the other side of the island where all the restaurants, scuba diving and snorkelling tours leave from. The "road" is in very rough shape, filled with potholes and is shared by bikes, pedestrians and horse buggies, and it is not lit should you brave riding your bike at night like we did! All in all it was quite the experience on Gili T!
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the atmosphere and the hotel design which is so comfortable and luxury but the location is a bit too far from the island center also there is a lot of mosquito especially in the opened roof bathroom style so they should have some mechanic to prevent the mosquito and other insects. The staffs were very nice and helpful.
Stayed 1 night in Jan 2020
Response from Hotel Ombak Sunset on Mar 11, 2020
Dear Our Lovely Guest Warmest Greetings from Hotel Ombak Sunset. Paradise just Ahead! On behalf of our management say thank you for your feedback during stay with us. Also do appologies regarding bad experience for a lot mosquito and our location is too far from the central area. Thank you for your feedback Best Regard's

6/10 Okay

José

Liked: Cleanliness, room comfort
Disliked: Staff & service
It's not worth it
The hotel is nice, the beach is not private as mentioned in Hotels.com. It was full of people from outside the hotel and many people selling things and offering pictures and excursions. Not the best experience when you want to just relax on the beach. Breakfast is really bad and the service also. Please see the picture of a dead mosquito in the cheese during breakfast.
Stayed 2 nights in Dec 2019
Response from Iqbal on Jan 8, 2020
Dear Mr. Jose Warmest Greetings from Hotel Ombak Sunset.. Paradise just Ahead! We say thank you for valuable feedback We are regretfully regarding bad review for our property, We will try to follow up and develop our team to do best. One again we are sorry for this inconvinience Best Regar's Ombak Sunset

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Iqbal on Jan 8, 2020
Dear Lovely Guest Warmest Greetings from Hotel Ombak Sunset.. Paradise just Ahead! Thank you for choosing us as partner for your Holidays Best Regard's Hotel Ombak Sunset

10/10 Excellent

J E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience. Staff was really nice and friendly. I really appreciate a little birthday cake that I received after I mentioned to one of the staff members. I think it was really thoughtful and lovely gesture. Also, the cleaning team are lovely people, taking care of details to make you feel comfortable and welcome.
Stayed 4 nights in Oct 2019

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was wonderful & very helpful!
Stayed 5 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service
Do not stay here. The staff was very inattentive to any of our needs. The resort itself is overrated and overpriced. It is far away from the central area. Arriving there we expected to be attended to, but ended up having to do things our selves such as fetching pool towels. The staff weren’t very friendly nor welcoming. The room itself is in dire need of renovation. The closet doors and cabinets were falling apart. The beach itself was disappointing. There was coral everywhere and the only reason the resort is popular is due to the beach swings which are open to the public. Overall, please save your money and stay at another resort.
Stayed 2 nights in Aug 2019

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel but be mindful of coral
The hotel has an amazing pool and the views are breathtaking, we got a very spacious private bungalow which was very comfy but had an outdoor toilet and shower which was cool during the day but a little scary at night! The beach is stunning but it all coral so be careful with your feet and you can’t swim in it. Quieter side of the island so nice and romantic
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Did not realize this hotel was waaaayyyy on the other side of the island from where your boat launches. It’s a quiet side and nice sunsets but pretty far from the main drag and activities and difficult to get a horse ride past 9pm. Definitely too dark to walk or ride a bike. Nice pool and staff are VERY friendly and accommodating. Had a two room villa and the rooms were clean but personal pool was very dirty and had to ask to have it cleaned which did not occur until the second of our three day trip. A lot of construction going on, walls are VERY thin and while the room were clean they are poorly constructed, sink and toilet not glued down, poor water pressure, AC was not very functional but worked better after we closed off one room. I would def go back to the Gil Islands but think I can get more for the $$ i spent elsewhere
Stayed 3 nights in Apr 2019

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service
We loved our stay, hotel is stunning with beautiful views. Staff are wonderful, would stay again.
Stayed 2 nights in Jun 2019

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to be there
Very friendly staff and professional,it’s the second time we are coming back to the ombak sunset and we will do it again.they are doing huge renovation due to the earthquake last year.thank again to look after our venue.
Stayed 4 nights in Apr 2019
Response from Oyong on May 21, 2019
Dear Nicolas, Warmest greeting from Hotel Ombak Sunset..paradise just ahead! Thank you for staying with us and we truly appreciate for your feedback. Indeed,after the last earthquake we are still doing some renovation to bring all Hotel facilities back to normal. We are glad to hear that you will back again after your second time visiting us. Thank you for always choosing Hotel Ombak Sunset as your main destination in Gili Trawangan. We look forward to welcoming you again in the near future. Warmest regards,

4/10 Poor

Julie

Disliked: Cleanliness
Give the information
Booked hotel without advice pool under maintenance and adjacent construction noise. Beach not usable for swimming . Kitchen limited
Stayed 3 nights in Apr 2019

8/10 Good

Fadzli, Johor Bahru, Malaysia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service! Awesome view! Good foods!
Stayed 1 night in Mar 2019

10/10 Excellent

Mojie, Medford or

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place!
It was such a pleasure to stay there we ended up cancelling 2 weeks of Bali to enjoy the wonderful gili hospitality some more
Stayed 2 nights in Nov 2018

10/10 Excellent

Nabin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taken care
Hotel was devastated due to earthquake despite that we were offered room upgrade and which was so good we enjoyed our stay throughly. Its so close to beach. Staff were so helpful.
Stayed 2 nights in Oct 2018

4/10 Poor

Maggie, New York, NY

Disliked: Cleanliness, property conditions & facilities
We had a very bad experience with this hotel. We booked this hotel after another hotel canceled our reservation due to the earthquake thinking that it was not affected by it since they did not post anything on their website or contacted us prior. When we arrived at the port, we had to pay 300k for two horse carriages to get to the hotel. The hotel was located on the opposite side of the port, which we knew in the beginning. However it was very disappointing to see everywhere in the hotel under construction, even the swimming pool and spa were. There also was nothing nearby, so if we need to go out, we would either have to ride a bike or take a horse carriage again. I was traveling with two elderly who neither knew how to ride a bike. The rooms were also really dusty due to the construction. The only good thing about it was they upgraded our room to a family villa suite, which included a mini pool, but it was not big enough to swim around. Later after dinner, I called the front desk and asked to check out earlier and she said she would need to ask the manager who was going to be in in the morning. The next day I spoke to manager Edy. He was okay to let us check out early without penalty, but he could only provide one horse carriage to the other hotel. We needed two since we had a lot of luggage, but he said they only have one on site, so it's either we had to pay for another one or take turns. I felt like we overpaid for this hotel for so little amenities.
Stayed 3 nights in Oct 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from Loewy on Sep 5, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Mr. Daniel, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. We're very sorry if there any inconveniences happened to you during stay with us, we will follow up all the comments arise. It is my pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pools villa are inside. Seaview Rooms also participating to see an extraordinary sunset view along the beach. We look forward to the pleasure of welcoming you back to Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy Good Day, LOEWY

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2018
Response from Loewy on Aug 2, 2018
Dear Valued Guest, "Warmest Greeting from Ombak Sunset - Paradise Just Ahead" Hi Mr/s., thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. We're very sorry if there any inconveniences happened to you during stay with us, we will follow up all the comments arise and find out the solutions with proper actions. My pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pools villa are inside. Seaview Rooms also participating to see an extraordinary sunset view along the beach. We look forward to the pleasure of welcoming you back to Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy Good Day, Aloysius S Utaya, CHA

6/10 Okay

Gareth, Northern Ireland

Liked: Staff & service
Nice hotel in need of an upgrade
The hotel staff were very friendly and the hotel had everything to hand including transport to the other side of he island. The hotel needs upgraded, the rooms have baths instead of showers and the water is brown. The doors to the rooms did not shut properly meaning Gecko’s could get into the room at night. There is no lifts in the hotel to the upper floors but hotel staff helped carry everything up and down from the room at check in and check out.
Stayed 3 nights in Jul 2018
Response from Loewy on Jul 7, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Ms. Gareth, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. We're very sorry if there any inconveniences happened to you during stay with us, we will follow up all the comments arise and find out the solutions and action why it was happened. It is my pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pools villa are inside. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

2/10 Terrible

Verified traveler

Stayed 3 nights in Jun 2018
Response from Loewy on Jun 18, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Mr/s, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. We're very sorry if there any inconveniences happened to you during stay with us, we will follow up all the comments arise for such improvements. It is my pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pools villa are inside. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

6/10 Okay

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a nice staying in Gili T. Quiet and peace.
Is a good place to stay and stay away from crowd. A bit far from terminal, around 30 mins walk, 20 mins cycling, a bit scary while cycle when sun goes down because of lack of street light all the way through. Only horse carriage and bicycle as transportation. Remember to have lightings while cycling for safety reason.
Stayed 1 night in Jun 2018
Response from Loewy on Jun 11, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Ms. Joyce, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. We're very sorry if there any inconveniences happened to you during stay with us, we will follow up all the comments arise for such improvements. It is my pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pools villa are inside. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and hotel, average amenities
Beautiful location on the quiet side of the Island. Shower only dribbled hot water after we spent 2 days with only cold water. Air con was not able to cope with room remperature during the day but was fine at night.
Stayed 2 nights in Jun 2018
Response from Loewy on Jun 11, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Mr. John, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. We're very sorry if there any inconveniences happened to you during stay with us, we will follow up all the comments arise for such improvements. It is my pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pools villa are inside. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

6/10 Okay

Andrew, Melbourne

First Time to Gili T
Customer service was hit and miss. Some employees, were great while others were average.
Stayed 2 nights in Jun 2018
Response from Loewy on Jun 11, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Mr. Andrew, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. We're very sorry if there any inconveniences happened to you during stay with us, we will follow up all the comments arise for such improvements. It is my pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pools villa are inside. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Loewy on Jun 4, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Mr/s, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. It is my pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pools villa are inside. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Ok hotel on the quieter side of the island. Breakfast wasn’t great.
Stayed 2 nights in May 2018
Response from Loewy on Jun 4, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Mr/s, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. We're very sorry if there any inconveniences happened to you during stay with us, we will follow up all the comments arise for such improvements. It is my pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pools villa are inside. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Loewy on Jun 4, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Mr/s, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. It is my pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pools villa are inside. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

8/10 Good

Dooms

Liked: Cleanliness, property conditions & facilities, room comfort
Mixed feelings ...
The hotel BBQ on the beach was a scam. The buffet was empty. The meat portions extremely small and overcooked. But the life music was fun. Overall, I would expected Gili to have a more lively scene. Everything was dead after 9pm.
Stayed 1 night in May 2018
Response from Loewy on May 24, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Mr. Dooms, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. We're very sorry if there any inconveniences happened to you during stay with us, we will improve such problems arise with related team. It is my pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pools villa are inside. We look forward to the pleasure of welcoming you back to Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

8/10 Good

Chrizel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Loewy on May 10, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Mr/s. Chrizel, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. We're very sorry if there any inconveniences happened to you during staying, we will follow up all valuable comments arise. It is my pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pools villa are inside. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

10/10 Excellent

GL, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with beautiful sunset views
Hotel is located at the west side of Gili Trawangan island. It takes about 30 mins walk from jetty at the east side of the island across Jalan Vila Kelapa, or take the horse cart from jetty which would take about 15-20 mins cost IDR150,000 for 1 way. The room is very spacious, I guessed we have been upgraded to the Island Bungalow room type though we booked for Deluxe Terrace room. Very comfortable bed but the lighting in room is a bit dim and aircond is not strong enough. The shower and toilet area is at the open but secluded yard, was not too comfortable when first used it in such an open area for shower/ toilet but later on like it as it's spacious area with fresh air. The breakfast is nice with good variety. Swimming pool is fantastic with the flat 1.5m deep and big pool. The hotel beach front has a few swings facing the view of Mt Agong in Bali. The view is magnificent at sunset time and many people will go there to take pictures on the swings with the beautiful sunset view. There are horses for riding on the beach too. Good choice of hotel if you like quiet place for relaxing holiday.
Stayed 2 nights in Apr 2018
Response from Loewy on May 10, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Mr/s. GL, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. We're very sorry if there any inconveniences happened to you during staying. Lighting in rooms are made in accordance with the concept of building itself, whilst for aircond would be followed up accordingly. My pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pools villa are inside. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Loewy on May 6, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Mr. David, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. It is my pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pools villa are inside. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

10/10 Excellent

Edward, Sunset Ombak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
It is nice to be away from the crowds but be in the crowd within a 15 min walk. Beach & pool staff could be more attentive with food and or drink needs.
Stayed 3 nights in Apr 2018
Response from Loewy on Apr 20, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Mr. Edward, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. It is my pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pools villa are inside. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

10/10 Excellent

Jim, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing with a large pool
Great hotel, he mosquitoes were a nuisance but that's on the whole island. Hotel could provide free bikes perhaps like the others do.
Stayed 2 nights in Apr 2018
Response from Loewy on Apr 18, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Mr. Jim, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. We're very sorry if there any inconveniences happened to you, we understand and underlines the problems to take some of actions immediately. We have spray in rooms for some insects and twice a week a treatment from pest control company. We will be more considered for the bikes facility. It is my pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes, and coincided perfectly we will have new villas and its Akoya where private pools villa are inside. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Time!
I lovvvvvved my experience on Gili T. The staff and room were amazing. Spa was on point and reasonably priced. Great view of the sunset (and sunrise even though we were on the opposite side of the island). It was nice not being by all the partying but easily accessible by horse and carriage or bike. Yoga was just up the street. I would definitely come back and stay longer.
Stayed 2 nights in Apr 2018
Response from Loewy on Apr 13, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Mr/s. M, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. It is my pleasure to inform you that within this closest time we will have new jetty nearby hotel and you can reach the hotel by walk not more than 5 minutes. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful paradise
Excelente hotel we love it paradise and beautiful all
Stayed 1 night in Apr 2018
Response from Loewy on Apr 12, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Mr/s, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
air conditioner dripped water onto tiles, you could not see the water until you slipped on it. otherwise comforable room
Stayed 2 nights in Mar 2018
Response from Loewy on Apr 9, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Mr/s, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. We have discussed already with electricity company (PLN) that they will change the voltage transformer with the new one since the voltage was unstable occurred. Others will be our concerned to follow up as immediately. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel- definitely recommend
Beautiful hotel with incredibly friendly staff. The location is perfect as away from the party scene and able to watch a lovely sunset on the beach opposite the hotel. Great selection at breakfast, they offer everything you could think of. They also offer complimentary afternoon tea daily. Easy to rent bikes for approx 75k for 24 hours. Only complaint was that we got bitten by mosquitoes a lot in the bungalow we were staying in. Not entirely sure how they were getting into the room. I would recommend the hotel put mosquito nets around the beds to avoid this happening to future guests. Would definitely recommend this hotel!
Response from Loewy on Apr 9, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Ms. Jane, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. Actually we have spray in room to prevent and protect the guest from insects, however the suggestion would be a value for our actions. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.i would definitely go back there and the staff are all friendly
Stayed 2 nights in Mar 2018
Response from Loewy on Apr 9, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Mr/s, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Great staff, greeted us with refreshing towels and drinks after hot walk there. Recommend taking a horse buggy to the hotel not walking. Hotel beach and pool were beautiful. Very relaxing stay with helpful staff.
Stayed 1 night in Mar 2018
Response from Loewy on Apr 9, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Mr/s. Vikra13, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. It is my pleasure to informing you that within this closest time we will have new jetty nearby hotel which is not more than 5 minutes you can reach hotel by walk. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from Loewy on Apr 9, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Mr/s. Alexis, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel & Location, Incredible Staff
This was an amazing hotel. The hotel and grounds were so beautiful. The beach is right across the road with incredible sunset views. Our room was very large and very beautiful. The bathroom was luxurious and spacious. The best part was the staff! So friendly and helpful. We loved our stay here.
Stayed 2 nights in Mar 2018
Response from Loewy on Apr 9, 2018
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Ms. Lea, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy