Spa was closed, wasn’t informed about this ahead of time as I was expecting and “spa and resort” experience. I understand about covid but letting guests know should be a priority.
Food was awful, horrible breakfast. Chowmein at 7 am and greasy meats.
They blasted bad music every night by the pool, as I got to endure every night as I paid extra for a beach front room. Wasn’t even in front of the beach, right in front of the pool with people walking by and screaming constantly.
I had booked this hotel for a week and left after 2 days, and changed to a better hotel, thank god.
Staff were not helpful or friendly, no information or help with sightseeing and tours.
SO many bugs in my room and bathroom, I had a full ant farm near my sink, it was disgusting.
Don’t recommend this place to anyone, there are many other better options just down the road.