Ratings based on 248 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Sheraton lovely experience

Posted Mar 6, 2015
Pros: Rooms a little dated
Cons: Room upgrade
Loved the relaxed friendly atmosphere of the Sheraton. Good facilities. a little dated but still has old world charm.
4 out of 5
Recommended
for Families
by A verified travelerfrom Terang Victoria

Lovely stay at The Sheraton - Senggigi!

Posted Jan 30, 2015
Pros: The pool area, the gym, and the overall feel of this resort
Cons: rooms were a little tired, but very comfortable
Location: Just on the edge of the shopping precinct of Senggigi. Watersports out the front (jetski)
We stayed at The Sheraton- Senggigi for 5 nights in January, wish we had stayed the full week! The Sheraton is an older resort with lovely bones. The view from our room looked out to the pool area, as well as the ocean - very relaxing. Would highly recommend, and look forward to returning in the not too distant future!!
3 out of 5
by A verified travelerfrom Singapore

Has been

Posted Jan 4, 2015
Pros: Junior suite room lay out & suite, beach is cleaned more regularly;
Cons: update rooms and bathrooms,cleaning. Variety in food, breakfast, lunch and dinner would probably appreciated by customers staying for a longer period
Our second stay after 11 years. Obviously we must have liked it then, it hasn't changed in any way. Nothing has been renovated, rooms and bathrooms are dirty, mouldy and dusty. Staff unmotivated. Breakfast ok but a bit too obvious recycling. Lack of variety in the menu and breakfast. Pool water not very clean. We booked a junior suite, spacious and comfortable for couple with kids, nice balcony and nice view.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel

Posted Dec 31, 2014
Wonderful hotel, stayed there for 6 days. Breakfast was stunning, amazing choices, great quality food overall. Pool stunning. Staff exceptionally friendly and helpful
4 out of 5
Recommended
for Everyone
by A verified travelerfrom PJ, Malaysia

Comfortable hotel right next to the beach

Posted Dec 30, 2014
Pros: Pleasant, friendly & very helpful staff. Good location. Clean.
Cons: Air-conditioning in the rooms could be stronger / cooler. Toilets can be checked for smells coming from drains.
Location: Right beside beach. Food & drinks (alcoholic & non-alcoholic) within walking distance. Quiet and far from main town.
Overall we had a great stay there. The hotel being right by the beach is really convenient and the beach was nice and clean at all times. The staff were extremely helpful and friendly and responded immediately when we requested assistance on something. Very well done! The upsides: 1) Excellent food at the breakfast buffet! 2) Pleasant, friendly and extremely helpful team of staff. 3) Cleanliness was pretty tip top. Hotel was very clean. 4) Great location if you're looking for a beach getaway and close access to many food & convenience stores in the are. 5) Nice and quiet environment apart from the kids screaming in the pool. But we bear with that everywhere we go =) Our only issues were: 1) The air-conditioning in our room was not strong enough and it got to some point that it was even warm at night and we sweat in our sleep. It was set to maximum power and lowest temperature. In the day time, it feels as if we were still outside in the sun with light (extremely light) warm wind blowing at us. 2) There was a smell coming from the toilet occasionally. We suspect it was due to the old pipes but the smell doesn't linger and comes and goes so we decided to bear with it during our stay. Could be improved though. 3) There were multiple power trips that made us end up in total darkness but the power comes back on within seconds. We suspect it was over-surge of electricity and the hotel's power supply is not able to cope with it. Small bother and was not much of a bother.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Malaysia

Good Place to Relax

Posted Dec 29, 2014
Location: Waterfall visit, Gili Island trip, Local food nearby
Away from the hassle and bustle of famous beaches in Kuta,Bali. This tranquil hotel is an ideal place if you want to spend some quality quite time with family or loved ones. The pool is amazing, we spent most of the time at the pool, the beach is nice but you need to be mindful if its the jelly season. From the hotel you can arrange a chartered outrigger to the Gili Island, which take about 40mins travel time from the hotel beach. Just walking distance from the hotel you will find a few local restaurants (Bumbu) serving both local and western meals. There is a convenience shop down along the main road, if you need to get anything. You can also walk up the road to and get a pretty good view of the cove while enjoying a cold coconut drink. Overall we will recommend this hotel, and will certainly come back again.
5 out of 5
Recommended
for Everyone
by A verified traveler

On the beach and near restaurants and shops

Posted Dec 28, 2014
Excellent location and facilities. Would recommend to anyone.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kuala Lumpur

Comfortable and Relaxxing

Posted Dec 22, 2014
Pros: The beach was relaxing and the prompt service of the staff in responding to our needs.
Cons: The hotel could advise the guest to be vary of the touts preying on tourist outside the hotel.
Location: Well the location is near to the restaurant etc in Senggigi. As for things to do it the lloout point etc is nice and closeby.
I read about the hotel being outdated etc but that was not a big deal for us as we found the hotel rather pleasing and the room was large and clean . The beach was also relaxing with ample of chairs and shade to relax. The only thing that was a small minus is the files during breakfast but then again it is beyond the hotel control. The hotel is also walking distance to the shops at Senggigi and we would recommend the food at Papa Besar and for souvenir shopping at Bayan which is also walkable distance. Pleae be mindful of the private transport and touts outside the hotel premises who tend to overcharge and mislead tourist. Pleae stick to the Blue bird taxi services and or require the hotel help .
4 out of 5
Recommended
for Couples
by A verified traveler

괜찮은 호텔

Posted Dec 13, 2014 on Hotels.com
전반적으로 괜찮은 호텔임.조식좋고 주변환경도 좋음. 단 국제선공항에서 1시간 10분정도로 멈.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

롬복 승기기의 아름다운 호텔

Posted Dec 10, 2014 on Hotels.com
롬복여행의 숙소는 대부분 승기기 또는 길리 트라왕안섬 중에 한군데를 정하게되는데, 승기기 지역의 호텔중에서는 쉐라톤은 위치도 훌륭하고 편안한 분위기를 느낄수있다. 바다를 보며 수영을 할수있고 정원의 조경도 훌륭하다. 물론 직원들도 친절하고 아침식사도 평균이상이다. 바로옆에 기념품을 살수있는 아트마켓이 있고, 택시비 2$이하로 승기기 번화가에 도착할수있다.(5분도 안걸림) 쉐라톤이 언제 오픈했는지 몰라도 약간 오랜된 느낌이 나지만 오래되어서 지저분하다는 느낌보다는 오래되어서 더 편안한 느낌이 든다. 승기기에서 숙박할려면 합리적 가격으로 좋은 서비스를 받을수있는 이곳을 추천한다