Ratings based on 26 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
4.9 Service & staff
4.8 Room comfort
5.0 Hotel condition
They paid and stayed.
for Couplesby aston1 from London
The ultimate hideaway in LondonPosted Feb 9, 2014
Pros: I liked the privacy, the friendly staff and the well thought out facilities. Very very comfortable beds.
Location: Convenient location for many London attractions.
Perfect from the moment I crossed the threshold - service, presentation and helpful friendly staff give this boutique hotel it's high rating and it is deserved. It is well hidden from the world - a small piece of paradise in a busy capital city. Others who have gone before me have given 41 a superb rating, and I do the same.
Recommendedby Giorgio from London
Not your Granny's HotelPosted Oct 25, 2013 on Hotels.com
Most fantastic hotel in London. Not stuffy or decorated for your Granny.
for Everyoneby Dennis from Pleasant Hill, CA
Great location.Posted Aug 15, 2013
Pros: Location, location.
Cons: Just about perfect.
Location: Many things to do and see
Very friendly and helpful. Near Buckingham Palace. Near by many restaurants. Victoria station only one block away. Great place to stay.
Posted Jun 25, 2013 on Hotels.com
for Couplesby rock from indianapolis,Indiana
great Hotel for a couple and Ideal locationPosted Jun 7, 2013
Location: great location close to the palace and the Abby
Outstanding Staff and great service level overall outstanding Hotel ceratinly a 5 star
for Personal Eventby Anthony from Essex
An amazing hotelPosted Apr 28, 2013 on Hotels.com
The hotel is quite simply one of the most beautiful hotels I have ever stayed in, however, the staff are certainly the most friendly and efficient people I have ever met. The attention to detail was amazing from the moment we arrived to the moment we left. The location of the hotel was also a real treat as it's just a few meters from Victoria station in one direction and Buckingham Palace in the other. I personally enjoyed the sense of history of the hotel and despite the age the decor and cleanliness was above any other hotel I have previously visited. I work in London and live in one of the suburbs. I booked this hotel as I wanted a little piece of luxury and to enjoy my home city from a tourist perspective. The hotel, the ambience, the style, the cleanliness, and most importantly the staff, are quite literally perfection.
for Everyoneby A verified traveler
Number one hotel with good reason!!Posted Mar 17, 2013
The staff was second to none!! They were very helpful, and always pleasant!! This place is a gem.
for Everyoneby A verified traveler
Well done!Posted Feb 3, 2013
Personal service, attention to detail througout our stay made the time fabulous!
for Couplesby Tracy from Stirlingshire
Made to feel like royalty!Posted Jan 26, 2013
Pros: The champagne and service on arrival, with the upgrade of our room to kingsize
Cons: Absolutely can't fault it
Location: Close to Victoria station nice bars pubs and restaurants nearby
Exceptional hotel with outstanding staff members they couldn't do enough for us
for Familiesby Theresa from Vicenza Italy
Christmas holidayPosted Dec 29, 2012
The service was amazing and it felt like staying with family. The staff knew our names and were very accommodating to any request. Christmas morning was a treat when we found a stocking hung on our door with all sort of goodies. They are an excellent hotel and deserve every accolade.