Ratings based on 168 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
82% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.0 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by GD from Vernon, Canada

Great Location!

Posted Jun 13, 2014
Our room was very small, particularly the bathroom, but clean. We walked to many of the major London sights from the hotel. Buckingham Palace, the Houses of Parliament, and Westminster Abbey are all within a 20 minute walk. We also walked to Covent Garden and the British Museum although those were a bit further away. Those places of interest, e.g. St. Paul's Cathedral and the Tower of London, that are further from the hotel were easily and inexpensively accessed via the tube as the hotel is only a 10 minute walk from the Pimlico and Victoria tube stations. The hotel has no elevator (lift) but the person at the front desk offered to help us with our luggage. I think the T.V. only got one channel but we we're only in our room to sleep. The free continental breakfast was more than adequate with staff rushing in to replace items as they ran out. The breakfast room was quite crowded on some mornings but the four of us always found seats. For supper there are several pubs in the area or you can go to Victoria station for some major chain restaurants.
4 out of 5
Recommended
for Everyone
by M from USA

OK Hotel

Posted Jun 13, 2014
Pros: location is close to underground and coach bus station. We could walk to Buckingham Palace in 15 minutes.
Location: Underground, bus and Buckingham Palace all within a 15 minute walk.
It was in a great location. Once we figured out the shower it was good. I can't complain about anything, just your basic hotel.
2 out of 5
by A verified traveler

Very tight conditions for three.

Posted Jun 11, 2014
Pros: The staff was helpful.
There is no lift and our room was on the fourth floor of a very wobbly staircase. Poor maintenance, but clean overall.
2 out of 5
by clive from southampton uk

Close to Victoria coach and train stations

Posted Jun 6, 2014
Room and facilities clean, TV not working properly - poor aerial reception. Breakfast room poor -more like a works canteen!! TV reception , breakfast needs some improvement
5 out of 5
Recommended
for Everyone
by Milton from Miami, Florida, USA

It was an excellent choice

Posted Jun 4, 2014
Pros: Very well located and an excellent staff service.
Location: Staying near the Victoria Station, you are near every thing.
The staff was the most at all. Very helpful and nice with us. The hotel was clean, comfortable and very inexpensive, centrally located a short walking distance from Victoria Station, which was very convenient. I would return to the same hotel if in London.
3 out of 5
Recommended
for Everyone
by eduardo from costa rica

Nice hotel, very close for transportation!!!

Posted May 27, 2014
Pros: The location
Cons: The breakfast
Location: It is excellent!!!!
The room was as expected and the price was very fair for the room and the amenities! We expecte a better breakfast... Highly recommended.
3 out of 5
by disappointed from australia

looks can be deceiving.

Posted May 27, 2014
Pros: nothing
Cons: everything
Location: not far from Victoria Station and coach house
large room in basement ( we call it) clean, no extras, because of our age they change us from4th floor tobasement. !!! breaksfast room very basic too. NO lifts...
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Dirty

Posted May 26, 2014 on Hotels.com
Arrived late and found hotel hard to find. Room in basement with large window next to dustbins. Woken up at 4.30 and then again at 6 a.m by cleaners. Rooms were dirty with en suite at a higher level and needed to step up. It had a broken shower and cello tape hanging off walls . Left without breakfast.
3 out of 5
Recommended
for Everyone
by Jean from Coulsdon, Surrey

Good budget hotel

Posted May 25, 2014
Pros: The staff were efficient and friendly.
Cons: Clear up yard outside breakfast room!
Location: Convenient for Chelsea Flower Show
We phoned ahead of arrival and because my husband has a disability we got a room on lower ground floor. Very convenient for breakfast.
4 out of 5
Recommended
for Everyone
by Tess from uk

Good for Chelsea flower show

Posted May 22, 2014
Pros: location
Good location quit night , good breakfast what more could you eant