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Reviews of Ambassadors Bloomsbury

4 out of 5
Ambassadors Bloomsbury
12 Upper Woburn Place, London, England

Reviews

7.8

Good

Rating 10 - Excellent. 288 out of 1001 reviews" "
Rating 8 - Good. 432 out of 1001 reviews" "
Rating 6 - Okay. 180 out of 1001 reviews" "
Rating 4 - Poor. 66 out of 1001 reviews" "
Rating 2 - Terrible. 35 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities
Very conveniently located and staff are friendly and helpful. Bathroom is small with no counter space. My room was very quiet. Overall I recommend this hotel.
Stayed 1 night in Apr 2024
Response from Front desk team on Apr 14, 2024
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

8/10 Good

Luis, New York City

Stayed 1 night in Mar 2024
Response from Front desk team on Apr 22, 2024
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards, Front desk team

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Desk team on Apr 2, 2024
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards, Front desk team

8/10 Good

Gokul Gopan

Stayed 2 nights in Mar 2024
Response from Front desk team on Apr 19, 2024
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

8/10 Good

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot and central. Great staff also, who were very accommodating. Comfy beds.
Stayed 2 nights in Mar 2024
Response from Front Desk team on Mar 26, 2024
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards, Front desk team

6/10 Okay

Fu

Business traveler
The location is fine for UCL visit. Rooms were small and the shower area is tricky. You will have splashes on the floor towel since there was no curb!
Stayed 3 nights in Mar 2024
Response from Front Desk team on Mar 22, 2024
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards, Front desk team

8/10 Good

Tolga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Desk team on Mar 17, 2024
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Front Desk team on Mar 12, 2024
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards, Front desk team

8/10 Good

Ian

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Front desk team on Mar 4, 2024
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

10/10 Excellent

Alessandra, east hampton

Stayed 4 nights in Feb 2024
Response from Front desk team on Mar 21, 2024
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well situated hotel for transport when visiting london. It is literally 3-4 mins walk from Euston Station and about 12-15 mins walk from Kings Cross / St Pancress station. There are also plenty of busses running from outside Euston station. Dining at the hotel is good and reasonably priced. Good Staff and nice service.
Stayed 1 night in Feb 2024
Response from Front desk team on Feb 12, 2024
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

4/10 Poor

Bella

Business traveler
Disliked: Staff & service, property conditions & facilities
I paid in advance for the room and it was not stated that any further deposit needed to be paid. However a £50 deposit was demanded when I checked in. As I had booked and paid in advance I declined to pay this - they said I had agreed to it showing me the check in slip that they had given me to sign but I had not signed it yet. So they had to give me a room but it was a tiny, tiny room and the man at the desk very haughtily advised me that I would have to pay for drinks and food as I went along as I had not put down a deposit - very condescending as I was only staying one night and didn't need to get food/drink from the hotel! To add to this the fire alarm went off at 2.49am - not for long but still woke me up. So not the place to stay for a good nights rest - I certainly would not stay there again.
Stayed 1 night in Jan 2024
Response from Front Desk Team on Feb 3, 2024
Dear Bella,Thank you for your honest review.In regards to the 50 deposit its a costumery procedure adopted by most hotels in london and worldwide, its used to cover for any extras or incidentals that you might have during your stay.In regards to your room size, unfortunately a single room was booked, all our single rooms are the same size as specified in our website.Thankfully he fire alarm on that day was a false alarm but we are glad to know if was a real situation it would have served its purpose of waking-up and warning people to leave the building.

8/10 Good

Amanda

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Front desk team on Jan 29, 2024
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

8/10 Good

Pat

Business traveler
Liked: Cleanliness, room comfort
Near to Euston Station
Convenient location
Stayed 1 night in Jan 2024
Response from Front Desk Team on Jan 25, 2024
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

10/10 Excellent

Kevin

Perfect location for St Pancras and genuine London pubs. Great staff and very competitive pricing
Stayed 1 night in Jan 2024

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service
Lovely hotel in a great location.
Stayed 2 nights in Jan 2024
Response from Steeve on Jan 15, 2024
hi Emmathank you for this wonderful review, we hope to have you again in our venue.have a lovely day

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
It was awesome
Stayed 13 nights in Dec 2023
Response from Front desk team on Jan 9, 2024
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

8/10 Good

Wei

Traveled with family
Liked: Cleanliness, staff & service
Good location. Great staff. Room is simple and small.
Stayed 3 nights in Jan 2024
Response from Front desk team on Jan 9, 2024
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards

8/10 Good

Charlotte

Traveled with family
Liked: Cleanliness
Great location, one major flaw in the design
Great location. Room is small but fine. The bathroom design is terrible: when you take a shower it floods the entire bathroom and the water then doesn’t drain away. There is no shelf space in the bathroom so you can pile on your towel and clothes on the toilet seat so they stay dry. Also there is no laundry service, contrarily to what was advertised on hotels.com.
Stayed 3 nights in Dec 2023
Response from front desk team on Jan 8, 2024
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

10/10 Excellent

FRANK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Euston Station; close to restaurants like Pret and Pizza Express; quiet room; the cleaning staff was quite remarkable and kept the room in perfectly; only small issue was the individual who identified himself as the assistant manager on check-in - he gave us the impression he was doing us a favor letting us stay there.
Stayed 9 nights in Dec 2023
Response from Front desk team on Jan 8, 2024
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints.
Used hotel as location convenient to Euston railway station and going to the theatre. Travelled down from Stockport for overnight stay using their restaurant for meal before the show ( restaurant opens 5.30 pm ) & for breakfast the following morning. No complaints with our stay as it served the purpose required.
Stayed 1 night in Jan 2024
Response from Front desk team on Jan 8, 2024
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking due to Eurostar cancellation so 10 min walk from St Pancras station the staff were super helpful and friendly our room was basic but spotlessly clean and great breakfast in the morning highly recommend.
Stayed 1 night in Dec 2023
Response from Front desk team on Dec 31, 2023
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

6/10 Okay

Sara

Traveled with group
Disliked: Amenities
Stayed 4 nights in Dec 2023
Response from Front desk team on Dec 22, 2023
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk team on Dec 21, 2023
Dear guest,We are thrilled to read your review, thank you so much for taking your time to review us on Expedia. We are delighted that you enjoyed your stay at our hotel.We all look forwards to welcoming you back in the near future.Best regards,

2/10 Terrible

Sara

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Would not stay again
Booked this hotel as had a day planned in London and wanted one near to a tube sdtation, quite central. Location was good. Staff were friendly. The rest of it was awful really, the nosiest hotel I have ever stayed in. The noise from the lifts kept waking me uo throughout the night and if im honest have never had such a poor nights sleep at hotel. Would not consider it to be a 4 star hotel, i have had better nights stay in a premieer inn or travel lodge. The bathrooms are strange too. If you haave a shower, its a wet room so the whole floor floods with water. So if you later need a toilet the floor is all wet by the toilet. I mentioned the noise upon check out, the staff said immediately asking if it was the lifts. So am sure that i am not the first person to complain. They did ask why i didnt call down to change rooms. But after being unpacked, in my pyjamas and getting back at nearly midnight and being half asleep it seemed pointless to do so. I alao assumed that it was that bad, the hotel must have been full up for the hotel to be knowingly letting these rooms so close to the lift. Must have been woken up about 6-7 times, and there was absolutely no chance of a lay in beyond 6am as its just become noiser and more constant. They did provide a free breakfast, which was kind bit would rather have had a full nights uninterrupted sleep as was exhausted and tired the following day.
Stayed 1 night in Dec 2023
Response from steeve fouret on Dec 17, 2023
Hi Sarasorry to hear that you don't get a nice experience with us, we will try to work on your complain for the next time, we hope to have you another time, and we will try our best to give you a better experience on your next trip.best regards

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from steeve on Dec 17, 2023
Hi Georgethank you for your nice review, we hope to get you another time in our hotel.best regards

8/10 Good

Kathryn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Front Desk team on Dec 11, 2023
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

10/10 Excellent

Craig

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice rooms, very convenient for Euston Station.
Stayed 1 night in Nov 2023
Response from Front desk team on Dec 5, 2023
Dear Craig,We are thrilled to read your review, thank you so much for taking your time to review us on Expedia. We are delighted that you enjoyed your stay and our location was to your expectations.We all look forwards to welcoming you back in near future.Best regards,

8/10 Good

Dawn

Stayed 2 nights in Nov 2023
Response from steeve Fouret on Nov 22, 2023
Hi Dawnthanks for this nice review, we hope to have you here again on your next trip in London.have a niec day

6/10 Okay

pam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but the room was very small and we were woken by an alarm in the night, so feeling tired today. The late check out and location were good though.
Stayed 1 night in Nov 2023
Response from Front Desk team on Nov 19, 2023
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Front Desk Team on Nov 17, 2023
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

10/10 Excellent

Moses

Traveled with family and small children
Liked: Cleanliness, amenities
Good place
Stayed 1 night in Nov 2023
Response from steeve Fouret on Nov 12, 2023
Hi Mosesthanks for this nice review, we hope to have again for your next trip in London.

6/10 Okay

Raphael

Business traveler
Liked: Cleanliness, staff & service, room comfort
A reasonable hotel with small rooms and bathroom.
The room in the hotel is small and the bathroom is tiny - one small wet room with a shower which would wet the whole floor. Whilst this is central London, this is quite expensive for what is offered.
Stayed 1 night in Nov 2023
Response from Front Desk Team on Nov 8, 2023
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel!
Stayed 1 night in Oct 2023
Response from steeve Fouret on Nov 4, 2023
Hi josethank you for this nice review we hope to have you again in our venue for your next trip[ in London.

10/10 Excellent

Dimitri

Traveled with group
Stayed 1 night in Nov 2023
Response from steeve Fouret on Nov 4, 2023
hi Dimitrithank you for this nice review, we hope to have you again in the venue for your next trip in London.

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Room comfort
Room is really small.
Stayed 1 night in Oct 2023
Response from Front Desk Team on Oct 31, 2023
e are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

8/10 Good

Ruth, Parramatta

Liked: Cleanliness, staff & service, property conditions & facilities
great location, good size room.
Stayed 7 nights in Oct 2023
Response from steeve Fouret on Nov 1, 2023
Hi Ruththank you for this nice review, we hope to receive you again on your next trip in London.have a good day

6/10 Okay

Eoin

Liked: Room comfort
Disliked: Staff & service
General review
Water from the shower did not go down plughole, which meant the bathroom floor was like a swimming pool, after a shower. Also, while in the bar one of the evening, a male staff member was very easily irritated by him getting order wrong. It meant that staying in bar was not really enjoyable.
Stayed 2 nights in Oct 2023
Response from Front Desk Team on Oct 30, 2023
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

6/10 Okay

Cyd, NORTHRIDGE

Traveled with partner
Disliked: Amenities
The hotel was below average. Our room was small and dated. It faced the alley that was across a building under construction. The worst part was the check in process. It was quick but we didn’t feel welcome. The front desk staff looked at me and simply said, “Yes?” He was joking around with a colleague but when he faced me there wasn’t even a smile or a hello. After he checked us in and looked at my passport, he looked away and resumed the conversation with his colleague. No pleasantries at all. The air conditioning wasn’t working and the safe was broken. For the price, we expected for things to work and a little more customer service. We chose the hotel for its location. Russel Square, Euston and St. Pancras International are all within a short walking distance. We stayed for 5 nights and were relieved to check out and move to the next city. Not recommended.
Stayed 5 nights in Oct 2023
Response from Front Desk Team on Oct 30, 2023
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

8/10 Good

Janet

Stayed 1 night in Oct 2023
Response from Front Desk team on Nov 19, 2023
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Front Desk team on Oct 31, 2023
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards

8/10 Good

Ruth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception team were excellent
Stayed 1 night in Oct 2023
Response from Front Desk Team on Oct 27, 2023
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards, Front Desk team

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Front Desk team on Oct 26, 2023
e are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

10/10 Excellent

L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023
Response from steeve Fouret on Oct 24, 2023
hithank you for this wonderful review, we hope to receive you again when you will in London.have a nice day

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Not 4 star. More like a budget brand.
Unfortunately does not live up to expectations of a 4 star hotel. Not the hotels fault but we missed our first night due to storm and had missed the change/cancellation policy by one day so I was still charged full amount despite only staying one night instead of two. We were given a twin room when we had booked a double, (I’d also asked for a complimentary upgrade for special occasion) so really didn’t expect a downgrade. Thankfully the staff were prompt in fixing the problem. However, new room was very small with no air con and tiny wardrobe space. The bedroom carpet was stained and there was a weak spot on the floor between the bed and bathroom door. Perhaps typically for London, the street noise was disturbing during the night and even on the 6th floor I could hear early morning joggers plodding by. In addition to that, we encountered the fire alarms sounding within minutes of each other. Had to go to reception in a towel as the maid on our floor wasn’t sure if it was a real situation. Fortunately it wasn’t. According to another more frequent guest, it happens regularly so perhaps something they need to check out within their fire alarm system.
Stayed 2 nights in Oct 2023
Response from steeve Fouret on Oct 24, 2023
hi thank you for this honest review we hope on your next trip you will get another experience and maybe with us again.have a nice day

10/10 Excellent

Peta

Liked: Property conditions & facilities
An excellent, affordable and clean hotel in a convenient location for getting around & to/from London.
Stayed 2 nights in Oct 2023
Response from steeve Fouret on Oct 22, 2023
hi Petathanks for this amazing review, i hope you will be back for your next trip in London.have a lovely evening.

8/10 Good

Alison

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Really good location for Euston. Quiet and clean. Small room but comfy bed.
Stayed 1 night in Oct 2023
Response from Front Desk team on Oct 21, 2023
We are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

6/10 Okay

Marlena, Baltimore

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
This hotel lobby and restaurant was very nice. However the rooms were not as clean. The bathroom had a weird smell, the carpet was filthy and the ironing board they gave me was disgusting. I had to place a towel over it. The staff were very nice and friendly. The gentelmen Steve was so nice and helpful.
Stayed 2 nights in Oct 2023
Response from Front Desk team on Oct 18, 2023
we are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,

10/10 Excellent

Arthi

Stayed 2 nights in Oct 2023
Response from Front Desk team on Oct 18, 2023
we are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards

4/10 Poor

Aleksandra

Business traveler
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Front Desk Team on Oct 17, 2023
we are delighted to have been your chosen hotel during your recent stay in London. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Ambassadors Bloomsbury, and we hope you choose our hotel again . Kind regards,