Ratings based on 137 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston Texas

Great Price, Modern and Excellent Staff

Posted Jun 22, 2015
Pros: The level of service, modern room and location in Wimbeldon.
Cons: a small bar fridge in room. a larger screen t.v. but these are suggestions from a Texan so....
Location: you really don't have to leave Broadway Street to enjoy a weekend of live music, a diverse variety of good food and drinks and shopping.
Came over from Texas for 5 nights to visit friends and enjoy the local fauna. Prices for the Superior Room was very close to travel bargains you can find in the states at Residence Inn & Holiday Inn Express level quality. The room was very clean with modern amenities, a spotless upscale bathroom, and the Superior Room private patio was very secluded and quiet as promised. The "King" bed is actually a Queen Sized in the states but very comfortable with good linen. What really stood out to me was the front desk staff, including breakfast and cleaning staff, which were very friendly, eager to help with any situation and sincere. The hotel is a ten minute pub /restaurant lined walk from the underground and a large shopping /dining area. A 4 star experience all the way around and I should know due to traveling extensively for 11 months of the year regularly.
1 out of 5
by A verified traveler from Red Deer, AB , Canada

Truely the worse hotel stay ever!

Posted May 27, 2015
Pros: Leaving it
Cons: Fix the heat, don't pass broom closets off as rooms
You start with the smallest elevator ever, says three people maximum but you had better be good friends with the other riders.. Really one person with their luggage. Room was tiny, heat didn't work and it took a couple of visits/calls from hotel staff until they admitted it hadn't worked for sometime. Then they brought up a space heat to take up more of the little space we had. It was truely a horrible experience, we will never return!
3 out of 5
by A verified traveler from Belfast NI

Business Trip

Posted Apr 11, 2015
We were staying at the hotel to facilitate a meeting. It was fine. Staff very pleasant. Room was very clean and quiet. Bathroom excellent.
3 out of 5
Recommended
for Families
by Jane from Canterbury

Perfectly convenient

Posted Jan 15, 2015 on Hotels
Perfect location and met my requirements. Friendly staff; very clean, calm environment within a 5 mins stroll of Wimbledon Theatre. Would certainly use the hotel again.
4 out of 5
Recommended
for Couples
by Jim

This traveler left a rating score only Posted Jan 13, 2015 on Hotels
4 out of 5
Recommended
for Families
by Marie from Studley

Theatre trip

Posted Jan 2, 2015 on Hotels
Good hotel just a five minute walk from the theatre. Staff were very helpful and the room was a great size with a balcony. Would use this hotel again.
4 out of 5
Recommended
for Couples
by Bradley

This traveler left a rating score only Posted Dec 23, 2014 on Hotels
4 out of 5
Recommended
for Business Travelers
by Greg from Buxton

better than it looks in the photos

Posted Dec 17, 2014 on Hotels
small but perfectly formed room with everything you would expect at this level. everything worked and was clean. common areas were pretty good and staff were very friendly. location was great for me as it was far enough out of the town centre to be quiet but close enough to walk to the station in the morning
4 out of 5
Recommended
for Everyone
by A verified traveler from West Yorkshire

Nice clean hotel, very close to shops in Wimbledon

Posted Dec 16, 2014
Pros: Close to station and shops. Car park available.
Location: Wimbledon is on the doorstep of the hotel. Lots of places to eat close by.
Hotel was clean and comfortable. Room was small but adequate for our needs as hardly spent any time in room apart from sleeping.
4 out of 5
Recommended
for Families
by Jon from Dronfield

Lovely Hotel & friendly staff. Nice area

Posted Dec 13, 2014 on Hotels
All good a very nice friendly Hotel Only problem was dirty expel-air filter was a real eyesore in room Could have a light above mirror in bathroom for shaving etc.