Ratings based on 1,631 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

EXCELLANT

Posted Dec 18, 2014
Spacious Clean Covient Excellent will defo revist. . its the price of a 3* hotel but the luxury of a 5*.. Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler

Ticked all the boxes.

Posted Dec 17, 2014
Pros: Location and fast free Wi-Fi.
Cons: Very minor point, but a full size a Iron and ironing board in the rooms would be of much more use rather than the mini Iron and small fold away board.
Excellent value for money. Great location, friendly, helpful staff and comfortable rooms. Happily use this hotel again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Winnipeg, MB, Canada

Nice hotel, close to airport

Posted Dec 17, 2014
Pros: It was clean, reasonably priced and close to airport.
Location: Location was great, only 10 mins from airport. Not sure of things to do, didn't leave hotel.
Decided to stay overnight at hotel, for ease of access to Heathrow for flight home the next day. Arrived late evening to friendly and efficient staff. Had a very meal in the restaurant with excellent service.
1 out of 5
by A verified traveler

worst hotel stayed at

Posted Dec 15, 2014
travelling back after a 8 hour flight i was charged £25 early check in fee. When you are landing at 6am how can you be expected to check in after 2pm? Most annoyingly I contacted the hotel before my arrival to inform them of the situation and they never bothered contacting me. Their expedia page does not mention this £25 charge. Had it been there I would have just stayed in a hotel in town which would have been a lot nicer for the same price. The woman on the desk was no help and did not care the hotel did not contact me back. The corridors stunk of smoke, the wifi signal was so weak it did not work and the curtains had stains on them.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom N.Staffs

Nice hotel, very convenient for Terminal 3

Posted Dec 13, 2014
Pros: Nice room, restaurant pricey but food delicious. Good deal by booking in advance.
Cons: Perhaps small bistro to buy a snack rather than a meal.
Location: Close to airport, our only reason for staying in order to meet an early flight.
Our sat-nav constantly took us to Terminal 2, since it was dark, we were driving around for Lmost an hour. At one point 2 mins from hotel, at another on the M25 heading for Terminal 5!!! The fUlt of the sat nav not the hotel but perhaps clear directions at the time of booking would be good. Eventually we phoned the hotel and got directions from a member of staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ridriguez

Loved the view of the airpor

Posted Dec 11, 2014
Room had a amazing view of one of the runways , my son enjoyed seeing the planes take off every few minutes
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom UK

Thought this hotel was close to terminal 4!

Posted Dec 11, 2014
Pros: Great bar and restaurant!
Cons: Location to terminal 4 should be explained properly!
Location: Onsite bar and restaurant!
Booked this hotel as I thought it was close to terminal 4 and on arrival asked about the hopper bus and was told it took 45minutes to get to the terminal or the other route was a bus and underground! Very disappointed! So took a taxi at £18!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York State

Very comfortable, easy to get to the airport

Posted Dec 9, 2014
Pros: Frequent, free city buses from the bus stop right in front of the hotel to Heathrow airport central bus station.
Cons: Shower was a bit antediluvian and could have been modernized. Still, it worked and was hot!
Location: Handy for Heathrow Airport.
We stayed at the Arora a few years ago when we had a morning flight from Heathrow and were happy to choose it again as the price was very moderate. As on the previous occasion, front desk staff were exceptionally helpful and friendly at checkin. The room is not particularly large but is well designed and nicely furnished. There's a panoramic view of the airport and runways... but the windows are very well soundproofed! Most importantly, the bed is very comfortable so we had a great nights sleep.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington DC

Nice hotel, hugely convenient to the airport

Posted Dec 9, 2014
Pros: Proximity to Heathrow, remarkably quiet, very comfortable
Cons: Lowering of price, including breakfast in the room rate
Location: Fantastic Indian restaurant within walking distance
In spite of convenience, still a bit pricey I thought.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom leicester

Convinent to my venues

Posted Dec 8, 2014
Two days stay was fantastic. The service by the staff at reception as well as room sevices were marvelous.