Ratings based on 1,873 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom Fort Lauderdale, Florida

Great hotel near to the airport

Posted Mar 5, 2015
Pros: Everything.
Cons: Room service a little expensive.
Location: Nothing locally, this is an airport hotel. Well connected by transport to LHR, which is very close.
I have stayed here 3 times and everything is always excellent. The Hopper bus stops here and is very convenient for terminals 1,2 and 3. However, if you need the Hopper bus to terminals 4 or 5, allow 50 minutes because it calls at a zillion hotels on the way. The room is very comfortable and clean. so is the bathroom and everything works well. Room service seemed expensive, but I am not used to UK prices. The breakfast buffet is truly excellent and if you like full English breakfasts, this is the place to be. I particularly noticed how super helpful and pleasant the staff were. All in all, this is a first rate airport hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Devon

Just 2 one night stopovers

Posted Mar 3, 2015
Pros: All except the breakfast , if this improves then everything will be ok
Cons: As above
Very nice hotel, staff friendly & helpful, we had breakfast on the 2nd stay , a very good selection but unfortunately the self service breakfast although a good selection a number of the items ie scrambled egg,hash browns,mushrooms were only warm & not as hot as I would expect.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Decent and close to the terminals

Posted Mar 2, 2015
Cheap logging practically at the Heathrow airport. Very polite and more than helpful staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Saskatchewan, Canada

Posted Mar 2, 2015
Pros: Easy to get to from terminals.
Very accommodating front staff. Was able to check in early and was given a very quiet room as requested.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the airport

Posted Mar 1, 2015
Pros: Checking was prompt and room was well maintained.Easy to get to the airport in the morning
Overnight stay before early morning flight. Bed comfortable, quiet. On site parking secure but difficult to manoeuvre a large vehicle into narrow parking spaces. Staff were very helpful when I left a phone charger behind in the room after checking out. They immediately checked the room, found it and i was able to collect on my return.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane Aus

Posted Feb 25, 2015
Pros: Breakfast was excellent
Cons: Toilet was difficult to flush
Stayed just one night but experience was quite pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2015
Great. Good location as well as restaurant (Smiths)
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel stay and ideal location

Posted Feb 23, 2015
Pros: Location was ideal as not too far to drive to from Hillingdon train station, room was quiet, clean and warm and cosy.
Cons: N/A
Location: Very close to Heathrow airport could see planes landing and taking off but room very nice and quiet : )
Lovely hotel stay, we stayed in a premier room, which was clean, queen size bed very comfy, nice and warm as could control room temp with thermostat. The view from our room was amazing as we could see planes landing and taking off but without the noise. The staff were very helpful and friendly upon check in and the self service buffet breakfast menu was delicious bit pricey but soo much choice (cereal, fresh fruit, pastries, cooked full english breakfast, tea/coffee/fresh fruit juice etc etc and all tasted great and waiting staff very helpful) all in all great break away for a night and ideal location.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Nottingham

clean comfortable hotel 5 minutes from Terminal 5.

Posted Feb 22, 2015
Pros: Clean comfortable & close & fair price
Pleasant helpful staff, the room was spacious & comfortable . Just 5 minutes from the airport, £9 return by shuttle bus, £3 on bus across the road or £16 by taxi. Good price for room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2015
Did what I wanted it to do. Have a night's rest and get my flight w/o a lot of hassle.