Ratings based on 1,644 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
78% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
2.6 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Desio (MB)

Buon Hotel vicino al metro

Posted Aug 1, 2015
Ci siamo trovati bene sia per la camera che per la colazione. 4-5 minuti e sei al metro. Buona qualità in rapporto al prezzo.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel mit guter Verbindung zum Zentrum

Posted Jul 31, 2015
Pros: Nähe zu den U-Bahn-Stationen Bayswater (Circle Line) und Queensway (Central Line)
Die Lobby war zwar schön, aber der Frühstücksbereich sieht ganz anders aus als auf den Fotos - er glich eher einer Schul-Cafeteria. Generell sind die Fotos nicht mehr aktuell! Die Auswahl beim Frühstücksbuffet war eher klein, aber ausreichend (z.B. gibt es keine Wurst und auch nur eine Sorte Käse, kein frisches Obst oder Gemüse!). Das Zimmer befand sich im Keller, worüber wir etwas enttäuscht waren. Wir hatten zwar ein Fenster zum Lüften, aber keine wirkliche Aussicht. Die Betten waren okay, die Sauberkeit auch - nur der Teppichboden war ein wenig unhygienisch. Das Bad war klein, aber man konnte ohne Probleme duschen usw. - nur war keine Klobürste vorhanden! Leider befand sich neben dem Zimmer eine sehr knarrende Treppe, die den nächtlichen Schlaf öfters gestört hat. Für die Gepäckaufbewahrung am Tag der Abreise haben wir 1 Pfund pro Gepäckstück bezahlt. Für eine kurze Städtereise mit wenig Budget war es angemessen.
2 out of 5
by A verified traveler

Posted Jul 31, 2015
Posizione ottima, a pochi passi da Hyde Park. La pulizia delle stanze non era delle migliori e lo stesso vale per la colazione. Personale sempre disponibile.
5 out of 5
Recommended
for Everyone
by A verified traveler from Missouri, USA

Hotel in good location

Posted Jul 30, 2015
Nearest tube stop and shops just a few minutes away. A full English breakfast is provided. Staff very helpful in anything one needs help with.
2 out of 5
by A verified traveler

stay away

Posted Jul 27, 2015
the only reason I did not leave my room and did not argue with the hotel staff is because I did not wanna ruin my one day trip in London. Beware of the rooms in the basement, especially the ones right below the food/breakfast hall!!! The smokers will also give you a helluva time if your room is facing the road. They gather in front of the main door. Did I mention the humidity in the rooms? It is a basement, what do you expect. If you have an extra 10GBP, go somewhere else.
2 out of 5
by A verified traveler

Best to get a renovated room

Posted Jul 20, 2015
Pros: Location
Cons: The whole of the basement level needs to be closed and renovated.
Unfortunately, my room was in the basement, the window opened to a tiny internal area (not accessible) - I kept the curtains closed for a better view! The room itself was not terrible, the bathroom was relatively new. The problem was the internal door of my room that had an inch gap at the bottom and must have allowed access to a boiler room so there was noise all night! What was unacceptable were the corridors of the basement - they were desperately in need of renovating and there was a terrible smell (despite me seeing a cleaner mopping the floor).
3 out of 5
by A verified traveler from U.S.A.

Once was a gem now very weary renovations now

Posted Jul 17, 2015
Pros: Staff, staff, staff.
Cons: Everythhing about weary bedrooms, bathrooms and hallways.
Location: Kensington Gardens, Kensington Palace, Hyde Park. Wonderful place to relax and rest.
Needed to be reissued 3 room keys because they all of a sudden didn't work. Very narrow hallways. Renovations happening as we speak. Do not choose rooms near the lift - very noisy. 2nd floor needs lots of help in bathrooms - sides of tub missing. Very pleasant and helpful staff. Staff was the best part of the visit. The breakfast was adequate. Again, the breakfast staff was wonderful.
1 out of 5
by A verified traveler

horrible

Posted Jul 14, 2015
Pros: localizacion
Cons: todo
Location: bien
Condiciones lamentables, el personal no estaba preparado, sucio...peor que un hostal de estudiantes! Relacion calidad-precio patetica
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

?

Posted Jul 13, 2015
Pros: The breakfasts and the air-conditioning were excellent.
Cons: Eliminate the bathroom light from going on during the night in response to a motion sensor. This is very annoy
Location: Good location, good restaurants nearby, and Bayswater Tube is very convenient.
When we first arrived we were given a room in the basement (Room #2) that couldn't be found. The basement was sweltering hot and very unpleasant. Also, the elevator took forever to get to the basement. I never saw such a slow elevator. I spoke to the Manager and he apologized for the mix-up and confusion and promptly gave us a room on the 4-th floor, which was very comfortable.
1 out of 5
by A verified traveler from Danmark

Mere et Hostel end et Hotel.

Posted Jul 13, 2015
Pros: Det ligger dejlig tæt på indkøbsmuligheder, Bayswater underground station og Hyde Park.
Location: Ligger dejlig tæt på Bayswater underground station og Hyde Park.
Der var ingen bar/lounge som beskrevet, kun en kedelig sodavand/snack maskine. Morgenmaden blev indtaget på noget der minder om de stole vi havde i folkeskolen i et rum der lå i forlængelse af receptionen, det også havde et par kedelige møbler der på ingen måde var behagelige at sidde i. Wifi bliver lovet til 10 GBP i døgnet, men kostede 2 GBP i timen, desuden er der heller ikke Boks på værelset. Værelserne er slidte, halvbeskidte og gennemgående kedelige, sengene et generelt dårlige, med mindre man holder af at sove på metalfjedrene. Badeværeslet er slidt og ikke særligt rent. Morgenmaden et yderst kedelig.