Ratings based on 450 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
72% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
2.7 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Hostel with own bathroom, NOT a 3* B&B!

Posted Nov 20, 2014
The photos are nothing like what the rooms are! Thank god we only booked 1 night and literally only slept there! Hostel not hotel!!!!! Never again!!!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Short stay

Posted Nov 20, 2014
We stayed for 2 nights, meant to be a twin standard but changed to a triple so we had extra room!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Preston

Nice London Hotel

Posted Nov 17, 2014
Pros: We liked the location, quietness, room size and value inclusive of a hot and cold buffet breakfast.
Cons: A little more space for breakfast would be an improvement.
Location: A Convenient and nice location with trees on the opposite side of the road and less than a 5 minute walk from Bayswater Tube Station and Hyde Park.
We found the location ideal for us, to see some of the sights of London while also seeing our daughter who lives near Edgware Road. Convenient for the tube, buses, walking in Hyde Park or hiring bicycles. The staff were all friendly and helpful and everywhere in the hotel was clean. The room was quite large and could have slept 4 people. Breakfast was fine but a few more tables would be appreciated. The price including breakfast was good value.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Daventry

Bayswater Inn

Posted Oct 22, 2014
Pros: close to tube station and central London, excellent value for money
Cons: Sign outside hotel
Location: near Bayswater tube station, plenty of food opportunities, Hyde Park and central London nearby.
very clean room, looked like it was all new. Room small but adequate, bathroom excellent.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Massachusetts USA

Then and now

Posted Oct 14, 2014
Pros: It's convenient location to tube stations, restaurants, and shopping.
Cons: Free in room Wi-Fi.
Location: There are two pubs nearby (The Phoenix and Bayswater Arms). Whitely' s Depatment Store is a short walk. Kensington Palace and gardens are nearby.
Having stayed at the Bayswater Inn in 2011 we were pleasantly surprised to see the updates to the property. We were fortunate to have a room on the 4th floor which has been totally renovated. Though small by American standards, the rooms are clean and bright. Be advised that our room had a shower only, was very small and was definitely not handicapped accessible. The new breakfast area had just been completed and was a definite improvement. Be advised that the reception area is temporary and is small and not too inviting. The current phase of renovation is a new lobby area. The basement and floors 1, 2, and 3 have yet to be updated. We spoke to a desk person we remembered from 2011 and he said it could take up to four more years to finish the upgrades.
2 out of 5
by A verified travelerfrom Midlands

disappointing

Posted Oct 13, 2014
Cons: Attitude of staff really needs improving
We were given a room in the basement, very basic & very bland. No tea/coffee making facilities. Beds very uncomfortable. When went to restaurant in morning or breakfast I went to get a cup of coffee from the machine and was shouted at from across the room that I couldn't get one till 8am it was now 7.55. This restaurant attendant shouted at other people too. He did come and apologise later but it should never have happened
3 out of 5
by A verified travelerfrom Yorkshire

Centrally located and clean

Posted Oct 11, 2014
Pros: Location
Cons: Breakfast
Location: Centrally located to West End, Central London, Attractions etc.
Breakfast and facillities very disappointing and very basic.
2 out of 5
by A verified traveler

Good location but a two star hotel instead of four

Posted Oct 3, 2014
This hotel should be two star instead of four. Everything is so old in the room and halways.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Tulsa, OK

They might be getting better.

Posted Sep 22, 2014
Pros: Location
Cons: Rooms
Location: Queensway, nearby, is a street filled with restaurants and night life. Whiteley's shopping center is nearby. Close to two tube stations, bus routes.
The room they originally put us in was shabby and not air conditioned. After protesting and asking for my money back (NOT possible, they said.) they moved us to a remodeled room with air conditioning. THIS is the room pictured on Expedia. The room was quite acceptable. Location is excellent in the Hyde Park/Notting Hill area.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Under refurbishment, so expect the mess.

Posted Sep 20, 2014
Pros: It was fairly central and tubes relatively nearby.
Cons: It was obviously needing to be up- dated and that's what they were doing.
Location: Near to Bayswater street and Queensway, then if you walk further up the street you will be at Hyde Park. Tubes are quick and easy.
Hotel was ok, older and with character, but undergoing refurbishment. My room was on the ground floor, had been re-done, had 3 beds..1 queen and 2 twin. Was nicely redone, but was very difficult to find, at the end of a rabbit-warren of corridors and was VERY hot. I live in Texas so I'm used to heat, but as you opened the door, the warmth of the room met you. There was a window that opened to nowhere and so no free flowing outside air. They had also put a fan in there, so they were aware of the problem. Beds were hard and had a mattress cover with a plastic liner on , so that too added to the heat overnight. I took it off for my second night...so I slept. Pillows were also old and hard. No wi-fi in the entire hotel although they said the 4th floor did have wi-fi, and the lobby..but I never got wi-fi the whole time I was there. Breakfast room was nicely redone and the food was good, sausage, egg etc. Hopefully with the major re-model they will bring this place back to a good standard, but right now expect to deal with the ' not so good ' stage. It was ok. Also quite a walk to tubes and a pretty dark and quiet walk home at night.