Ratings based on 83 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
93% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
3.4 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Wonderful staff

Posted Nov 16, 2014
I can't say enough about impressed we were by the professionalism, courtesy and helpfulness of the staff, from the General Manager to the breakfast room staff. Great sleep. Quiet room. The best close-to-Paddington hotel I've stayed at out of 6 or 7.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom wiltshire, uk

Good value hotel with good quality and feel

Posted Nov 15, 2014
I've only given a good for facilities as there weren't many and for room comfort as the bathroom was very small. I booked this last minute and got a good discount. Staff were incredibly helpful even though it was late at night and in the morning one if them even tried to help fix my suitcase which had broken. I had a quiet comfortable room where I felt very safe ( lone female). I also felt safe walking from the tube to the hotel ( Lancaster gate) though it was a fair walk with a broken suitcase! ( 10+ mins) . In the morning I tried paddington tube which was far closer. There were lots of buses as well so good access id think. Also free wifi which worked fine. I didn't have breakfast so can't comment on that but had a kettle, tea etc in room. Very clean, comfy bed, hot water, warm room, friendly helpful staff, good price for Central London. What else could you ask for really? I'd definaltey return. Thankyou
5 out of 5
Recommended
for Business Travelers
by Johnfrom Indian Lake, NY

Great Find Near Paddington

Posted Nov 11, 2014 on Hotels.com
The staff was particularly friendly and helpful. Natalie at the front desk is very welcoming. The location is great on a quiet street just 5 minutes from Paddington station.
4 out of 5
Recommended
for Families
by A verified traveler

Perfekt läge!

Posted Nov 2, 2014 on Hotels.com
Mycket bra läge nära Paddington.Om man tar Heathrow Express är det bara en kort promenad från stationen till hotellet. Du tar dig mycket enkelt med tunnelbana och buss överallt! Trevliga restauranger och cafeer alldeles i närheten! Personalen på hotellet var väldigt hjälpsamma och trevliga! Rummen var rena och hade det mesta man behöver. Det enda negativa var att rummet och badrummet var extremt litet och trångt och att det inte fanns kylskåp. Rekommenderar varmt detta hotell om man inte tänker tillbringa så mycket tid på hotellrummet!
4 out of 5
Recommended
for Business Travelers
by Alunfrom Cannock

Cost effective good location great staff

Posted Nov 1, 2014 on Hotels.com
A good central location only a few minutes from the tube station Staff very friendly and helpful
3 out of 5
Recommended
for Families
by Birgittafrom Stockholm

Nära allt men lugnt läge.

Posted Oct 31, 2014 on Hotels.com
Var bara där två nätter. Rummen var bra och mina döttrar och deras döttrar fick varsit rum där dom kunde ha dörrarna öppna emellan vilket dom uppskattade mycket. Läget är bra . Vi sneddade ner mot Mable Arch och på vägen fanns ett väldigt fint frukostställe. Verkligen trevliga kvarter. Den stora gatan som går rakt upp från MableArch var inte teevlig med alla vattenpipsrökare och tiggare. Har bott på det här hotellet flera gånger och tycker läget är bra.
4 out of 5
Recommended
for Personal Event
by Yukafrom Tokyo

水周りにこだわりがなければかなりおすすめ!

Posted Oct 30, 2014 on Hotels.com
初めてのロンドンへの一人旅で4泊利用。このホテルに決めた理由は空港からのアクセスがよいPaddington駅からすぐというロケーションと、他の都市でBest Western系のホテルに泊まったことがあったため安心できるかな、と思ったためでした。 まず駅からの近さと道順のわかりやすさは◎です。人通りの多い道なので夜でも不安はありませんでした。部屋は2階のシングル。非常に狭いですが一人旅の荷物を広げるには十分。窓からは並木道が見えます。エレベーターを降りてすぐのせまいスペースに3部屋分のドアが面していて、他の部屋の人が出入りする際の音がかなり聞こえます。冷蔵庫はありません。バスタブはなくシャワーの湯量・温度ともに微妙な感じだったので、もっと寒い時期だと少し辛いかもしれません。ちなみに洗面台はちゃんと熱いお湯が出ました。 朝食は利用していないのでフロントのスタッフとしか接しませんでしたが、みなフレンドリーで丁寧な応対でした。 総じて、物価の高いロンドンでこの価格であれば大満足なホテルだと思います。
5 out of 5
Recommended
for Personal Event
by Martin Lerstangfrom Tromsø

Friendly and helpful staff.

Posted Oct 27, 2014 on Hotels.com
Friendly and helpful staff. Clean single room, with good standard. Only coffee, tea and one butter biscuit and no mini bar.
4 out of 5
Recommended
by doctorpaedsfrom Birmingham

Small yet beautiful

Posted Oct 27, 2014 on Hotels.com
stayed for one night for 1 adult. Very small room but very well laid out and very clean with good quality furnishing - and so was pleasnatly surprised. Excellent location. Will stay again. Very pleasant and helpful staff
5 out of 5
Recommended
by Maryfrom Cornwall

Convenient and friendly hotel

Posted Oct 15, 2014 on Hotels.com
Receptionist very friendly even though I was late, and very helpful. Room was well equipped and clean, all I needed for an overnight stay. Would stay again when visiting London as really close to Paddington Station