Ratings based on 554 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
88% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Tiny rooms

Posted Jul 2, 2015
The staff was really nice and helpful. Rooms were tiny - barely could stand in one (in the other air conditioning did not work and window did not open).
3 out of 5
by A verified traveler

Overall OK but poor design rooms and no room clean

Posted Jun 17, 2015
Pros: Location, modern, fair
Room wasn't cleaned during the day Very small rooms, which in itself is not a problem if the design is good. Could move or hang or do anything
4 out of 5
Recommended
for Everyone
by A verified traveler

Cerca de restaurantes y bares y del tube

Posted Jun 9, 2015
Buena ubicacion y buen hotel, con opciones cerca de comida. A unas cuadras caminando de Abbey Road Studios y varias paradas del tube cerca.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 6, 2015
it was clean and well maintained. Great location close to central london.
4 out of 5
Recommended
for Everyone
by A verified traveler from sri Lanka

Pleasing Hotel

Posted Jun 5, 2015
Pros: Easy access to the Centre of London by bus and underground.
Cons: Breakfast and service at Breakfast. Room on first floor is noisy, not sound proof and minibar is missing.
Location: Centre London is within easy reach where most of the shopping and attractions are.
We enjoyed staying at this hotel. Staff and Gm very helpful.Good value for money.
3 out of 5
by A verified traveler from Ludwigsburg

Nettes Hotel mit Zummern ohne Tageslicht

Posted Jun 5, 2015
Die Zimmer sind ok, Duschen top Zustand aber die Zimmer ohne Fenster und ohne Tageslicht.
3 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Great location, smallest room ever.

Posted May 21, 2015
Pros: Nice lobby and restaurant. Lots of channels on TV.
Cons: Room size and bathroom
Location: Close to tube station
I have traveled in Europe many many times and know to expect small hotel rooms. I booked a suite with bed plus sofabed for myself and 2 co-travelers. We were originally going to be 4 people which Expedia says the room will accept. The room was so small that we could not actually use the sofa bed pulled out because it would block the way to the bathroom (and the entirety of the room not already occupied by the bed, actually) One traveler (of 6'3" height) ended up sleeping quite uncomfortably on the small sofa NOT unfolded to a bed so we could move around the room. The actual bed was hard as a rock and very high up. The bathroom, also disappointing, did not have a seperate bath tub or shower stall, rather a shower head that came from the ceiling and got water everywhere. Service was friendly and good, wifi was reliable, and the breakfast (which was included with our room) was delicious and convenient. The location can't be beat. Luckily we got a good rate on a room and I would return if I again was offered such a deal, but otherwise would likley look for a better accomodation.
3 out of 5
by A verified traveler from Glasgow

Just OK-not for families with small children

Posted Apr 30, 2015
Pros: Staff is friendly. Good location, close to a tube and overground station (but no disabled access).
Cons: Breakfast room is super crowded. Room was not cleaned. Staff hardly speaks English.
Location: Close to Bakerloo line.
At first impression it was very nice, but that turned sour unfortunately. Breakfast room was super crowded and had to wait about 40 minutes to get a high chair (they only have one! and there were three small children in the breakfast room at the same time). Stayed only for two nights- room was never cleaned. Staff hardly speak English which really makes things complicated, specially on the phone. Have to admit though that staff is friendly and we were given a free cooked breakfast because the room was not cleaned. Room was a bit small, and had a hard time getting the bags in as we had to manoeuvre around a sofa. Even though it is close to tube station, parents be aware that there is no disabled access which means you would have to carry a pram with a small child in it. We had to walk 30 min from another station with a pram and bags. Would not recommend for families with small children. It is fine for a solo traveller or a couple. Also, breakfast provided is continental with a few pastries and if you are lucky some cold cuts and a few slices of cheese. It is advertised as breakfast included but it is not specified that it is a very light continental breakfast. Have been to other hotel chains with much better continental breakfasts.
4 out of 5
Recommended
for Everyone
by A verified traveler from treviso

buona posizione e buon hotel

Posted Apr 26, 2015
la posizione è molto buona e l'hotel è confortevole le camere sono belle e comode la colazione molto buona il personale gentile. una pecca è stata che quando siamo arrivati ci hanno dato una camera senza nessuna finestra e per noi era invivibile abbiamo chiesto una camera con finestra ci è stata data a fronte di un supplemento di 60 sterline e ok per non soffrire di claustrofobia paghiamo xo la camera nuova aveva diverse cose che non funzionavano tipo qualche lampadina bruciata, la cassaforte e la televisione allora abbiamo chiesto che fosse sistemata il giorno dopo o che ci cambiassero la camera e il giorno seguente ci hanno spostato in una dove tutto funzionava... per il resto tutto ok a parte una sera siamo rientrati e non avevamo più carta igienica... allora abbiamo chiesto al receptionist e la risposta è stata di prenderla nel bagno pubblico e dopo aver visto le nostre facce allibite ha detto che ce l'avrebbe portata ma dopo mezz'ora ancora niente quindi ci siamo serviti da solo dal magazzino che c'era al piano... non una gran prontezza direi cmq alla fine tutto ok...
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2015
Pros: 地下鉄の駅に近く、バス停もたくさんあって便利で、朝食も美味しかったです。
Cons: 窓がある部屋が多いと良いですね。
2回目の滞在でしたが、前回に比べて部屋が狭かったのが残念でした。 地下鉄の駅に近く、バス停もたくさんあって便利で、朝食も美味しかったです。但し窓がある部屋が多いと良いですね。