Ratings based on 542 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travelerfrom Washington DC

Great location, smallest room ever.

Posted May 21, 2015
Pros: Nice lobby and restaurant. Lots of channels on TV.
Cons: Room size and bathroom
Location: Close to tube station
I have traveled in Europe many many times and know to expect small hotel rooms. I booked a suite with bed plus sofabed for myself and 2 co-travelers. We were originally going to be 4 people which Expedia says the room will accept. The room was so small that we could not actually use the sofa bed pulled out because it would block the way to the bathroom (and the entirety of the room not already occupied by the bed, actually) One traveler (of 6'3" height) ended up sleeping quite uncomfortably on the small sofa NOT unfolded to a bed so we could move around the room. The actual bed was hard as a rock and very high up. The bathroom, also disappointing, did not have a seperate bath tub or shower stall, rather a shower head that came from the ceiling and got water everywhere. Service was friendly and good, wifi was reliable, and the breakfast (which was included with our room) was delicious and convenient. The location can't be beat. Luckily we got a good rate on a room and I would return if I again was offered such a deal, but otherwise would likley look for a better accomodation.
3 out of 5
by A verified travelerfrom Glasgow

Just OK-not for families with small children

Posted Apr 30, 2015
Pros: Staff is friendly. Good location, close to a tube and overground station (but no disabled access).
Cons: Breakfast room is super crowded. Room was not cleaned. Staff hardly speaks English.
Location: Close to Bakerloo line.
At first impression it was very nice, but that turned sour unfortunately. Breakfast room was super crowded and had to wait about 40 minutes to get a high chair (they only have one! and there were three small children in the breakfast room at the same time). Stayed only for two nights- room was never cleaned. Staff hardly speak English which really makes things complicated, specially on the phone. Have to admit though that staff is friendly and we were given a free cooked breakfast because the room was not cleaned. Room was a bit small, and had a hard time getting the bags in as we had to manoeuvre around a sofa. Even though it is close to tube station, parents be aware that there is no disabled access which means you would have to carry a pram with a small child in it. We had to walk 30 min from another station with a pram and bags. Would not recommend for families with small children. It is fine for a solo traveller or a couple. Also, breakfast provided is continental with a few pastries and if you are lucky some cold cuts and a few slices of cheese. It is advertised as breakfast included but it is not specified that it is a very light continental breakfast. Have been to other hotel chains with much better continental breakfasts.
4 out of 5
for Everyone
by A verified travelerfrom treviso

buona posizione e buon hotel

Posted Apr 26, 2015
la posizione è molto buona e l'hotel è confortevole le camere sono belle e comode la colazione molto buona il personale gentile. una pecca è stata che quando siamo arrivati ci hanno dato una camera senza nessuna finestra e per noi era invivibile abbiamo chiesto una camera con finestra ci è stata data a fronte di un supplemento di 60 sterline e ok per non soffrire di claustrofobia paghiamo xo la camera nuova aveva diverse cose che non funzionavano tipo qualche lampadina bruciata, la cassaforte e la televisione allora abbiamo chiesto che fosse sistemata il giorno dopo o che ci cambiassero la camera e il giorno seguente ci hanno spostato in una dove tutto funzionava... per il resto tutto ok a parte una sera siamo rientrati e non avevamo più carta igienica... allora abbiamo chiesto al receptionist e la risposta è stata di prenderla nel bagno pubblico e dopo aver visto le nostre facce allibite ha detto che ce l'avrebbe portata ma dopo mezz'ora ancora niente quindi ci siamo serviti da solo dal magazzino che c'era al piano... non una gran prontezza direi cmq alla fine tutto ok...
3 out of 5
for Everyone
by A verified traveler

Posted Apr 22, 2015
Pros: 地下鉄の駅に近く、バス停もたくさんあって便利で、朝食も美味しかったです。
Cons: 窓がある部屋が多いと良いですね。
2回目の滞在でしたが、前回に比べて部屋が狭かったのが残念でした。 地下鉄の駅に近く、バス停もたくさんあって便利で、朝食も美味しかったです。但し窓がある部屋が多いと良いですね。
5 out of 5
for Couples
by A verified travelerfrom BW

Gutes Hotel in London

Posted Apr 21, 2015
Pros: Preis, Zimmer, Essen, Lage bzw. Anbindung, alles war gut
Cons: die Zimmer werden leider nur per Klimaanlage betrieben, kein Frischluft Zugang, und Fenster konnten nicht geöffnet werden
Location: Kilburn Park underground Haltestelle - mit der Bahn gelangt man in die City, in Klibrun gibt es Supermärkte, Primark, kleine lokale Geschäfte
Das Hotel liegt etwas außerhalb aber noch in City Nähe, es hat eine sehr gute Anbindung mit der Underground. Und war trotzdem preisgünstig, die Zimmer waren top, Frühstück und Restaurant waren auch top. alles gut
5 out of 5
for Business Travelers
by A verified travelerfrom Reno, NV

Excellent business hotel when in London

Posted Mar 20, 2015
Pros: (1) Excellent location with easy access to the metro system (2) Good value, nice facility
Cons: I was absolutely satisfied with all aspects of the hotel, the service, etc.
Location: Everything in London is highly accessible by metro, and the tube stop is only about 100 yards from the hotel.
I have stayed at the QMH for a total of around 40 days during the last three years. I am travelling for business, and the QMH completely satisfies my requirements: * Close to the metro so I can get around to my meetings * Excellent WIFI connectivity * Nice rooms with super hot shower * Access to a fitness center across the street * Reasonable rates / Excellent value * And of course a free giant breakfast included with the room rate This is my only hotel for both business and pleasure trips to London. Highly recommended.
4 out of 5
for Everyone
by A verified travelerfrom uk

Good hotel for short stays

Posted Mar 18, 2015
Pros: Style of room Location to transport
Location: The tube is bakerloo line so perfect for the west end or an easy bus to Camden
The hotel was comfortable and convienent for an overnight stay for a gig at the roundhouse. It was an easy bus journey there and we lazily took a cab back for around £12. Breakfast was good. The lack of attention to detail would bother me on a longer stay. The wifi didn't connect, although the room was small, the hair dryer didn't reach the mirror (and there was only one double socket). And irritatingly the fire alarm kept ringing intermittently mid morning.
4 out of 5
for Everyone
by A verified travelerfrom massa

Albergo grazioso e pulito

Posted Mar 13, 2015
Peccato che le camere da me prenotate non avessero le finestre.
5 out of 5
for Everyone
by A verified travelerfrom Pittsburgh, PA

Clean and affordable hotel

Posted Mar 8, 2015
Pros: Wifi and breakfast plus near tube station.
Cons: Would be nice if king size bed was really that and not two singles pushed together.
Location: Kilburn Park is a only a few stops away by Underground to everything in London. Enjoyed eating at the Queen's Arms pub two minutes away.
Needed a place near Kilburn where daughter is living for a semester and this was perfect! Very nice and friendly staff, good WiFi connections, comfortable rooms, and great complimentary breakfast. Our room faced a very busy street but room was quiet enough. Would stay here again!
3 out of 5
by A verified travelerfrom Bromsgrove

Nice hotel with very cramped rooms

Posted Mar 7, 2015
It's in a good location, 15 mins from central London by tube. I was a little taken aback when informed on check-in I could use a credit card to leave a £50 deposit or cash! Most hotels just take a swipe without taking money. The hotel and staff are lovely, but the rooms are some of the most cramped I've ever stayed in.