Dear Yanuko, We are so happy to see that you enjoyed your stay at the Mornington Hyde Park Hotel. We would like to apologise for any inconveniences caused to you as a result of the noise. If there is anything that we can do to remedy this, do not hesitate to get into contact with us.Kind regards,Beatriz Reception

Dear Tammy, We are happy to hear that your stay at the Mornington Hyde Park Hotel. We value all of our guest feedback immensely, as we are continuously aiming to improve our services. If there is anything we can do for you, please do let me know. It was our pleasure to welcome you and we would love to do so again in the nearer future. Kind regards,Beatriz Reception

Dear Franco, We are happy to see that your stay at the Mornington Hyde Park Hotel was exceptional. We would like to thank you for your feedback, as it is the key to ensure our efforts at improving the quality of our services are not fruitless. It was a pleasure to welcome you to our establishment and we would love to have an opportunity to do so again. Kind regards,Beatriz Reception

Dear Sara, we are delighted to see that you thoroughly enjoyed your stay with us. We would like to thank you for your feedback and let you know that we would love to welcome you back to our hotel in the near future!Kind regards,MagedNight Manager

Dear Elaine, Thank you for reservation at Mornington Hyde Park Hotel. We are thrilled to see the positive feedback from you about your recent stay. We hope to see you again soon!Kind regards,Maged,Night Manager

Dear Will,Thank you for completing a review about your recent stay at Mornington Hyde Park Hotel.First of all, I would like to apologise for the inconveniences caused during your last visit of us.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We would like to ask you if there is anything we can do to apologise for that inconveniences or improve your next stay?Best regards,Reception Mornington Hyde Park Hotel

Dear Edwin,Thank you for the review about your recent stay with Best Western Mornington Hyde Park Hotel.We appreciate your feedback and it helps us to make your future visit better.Kind regards,ReceptionBest Western Mornington Hyde Park Hotel

Dear Hayley, Thank you for completing the survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Best regards,Reception Mornington Hyde Park Hotel

Dear Jade, Thank you so much for your rating of the Mornington Hyde Park Hotel. We are dedicated in providing our guests with the best experience possible, and we are glad to see that you enjoyed your stay with us. We hope you will join us again soon!Kind regards,Beatriz Reception

Dear Issa,Thank your for reservation at Mornington Hyde Park Hotel.We really appreciate your feedback and will be happy to see you again soon.Best regards,ReceptionMornington Hyde Park Hotel

Dear Holly,Thank you for sharing your detailed experience. I apologize for the inconvenience you faced during your stay. It’s essential for us to address noise complaints promptly and ensure a comfortable environment for all guests.Regarding the noise issue, I understand how disruptive it can be, especially when you’re trying to rest. We take noise complaints seriously, and I apologize that it affected your stay. We’ll review our procedures to prevent similar situations in the future.As for the reception experience, I apologize for any discomfort caused by the staff member’s question. It was indeed an odd and abrupt interaction. Rest assured, we appreciate your feedback, and we’ll use it to improve our service.If you have any further comments or suggestions, please feel free to share them with us. We value your feedback and hope to provide a better experience during your next visit. Best regards,Abz Front Office Supervisor

Dear Bex,Thank you for reservation at Mornington Hyde Park Hotel.Your feedback is really important for us and we will be happy to see you again soon.Kind regardsReception

Dear Isaac,Thank you for taking time to complete the review about your recent stay at Mornington Hyde Park Hotel.We appreciate your feedback and it helps us to make your future stay with us better.Best wishes,ReceptionMornington Hyde Park Hotel

Dear James, Thank you for your feedback about your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Kind regards, Front Office Mornington Hyde Park Hotel

Dear Demetis,Thank you for staying at Mornington Hotel Hyde Park.Your feedback is really important for us and we always happy to see you.By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.Best wishes,Front Office

Dear Kelly,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Kind regards, Sofia Front Office

Dear Kate, Thank you so much for taking the time to share your fantastic experience with us and for your continuous loyalty as a frequent guest! We are thrilled to receive your glowing 10/10 rating. It warms our hearts to know that you had a wonderful stay. Our team works diligently to ensure that every guest has a memorable experience, and your positive feedback is a testament to their dedication. We genuinely appreciate your continued trust in our Hotel. Your feedback motivates us to maintain our high standards and consistently provide exceptional service. We look forward to welcoming you back for more fantastic stays in the future. If there is anything specific you love about your visits or any additional ways we can make your stays even more enjoyable, please feel free to share your thoughts with us. Thank you for being a valued part of the Best Western family, and we can't wait to host you again soon! Warm regards, Wajdy Moussa Front Office Supervisor Best Western Mornington Hotel London Hyde Park

Dear Iain, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Wajdy Moussa Front Office Supervisor

Dear Walter,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,

Dear WildamarieThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,

Dear Sandeep,We are sorry to hear that your experience at our establishment was not up to your best standards. We are dedicated to providing our guests the best experience we can and we wanted to apologise that this wasn't possible. If there is anything we can do to amend this situation, please do let us know. Kind regards,BeatrizReception

Dear Keith,Thank you so much for your kind review. We are very happy to see that you truly enjoyed your experience at the Mornington Hyde Park Hotel. We value our guest feedback immensely as we are constantly searching for ways to improve the services that we provide to our guests. Your feedback ensures that our high quality services are still doing good by our guests!We would love to welcome you back to our establishment and we hope to see you again in the near future.Kind regards,Beatriz Reception

Dear Jose Rafael, We are sorry to hear that your experience at our establishment was not up to your best standards. We are dedicated to providing our guests the best experience we can and we wanted to apologise that this wasn't possible. If there is anything we can do to amend this situation, please do let us know. Kind regards,BeatrizReception

Dear Paul, We are sorry to hear that you were upset with how your stay went at the Mornington Hyde Park Hotel. We take our guest feedback very seriously so that we are able to consistently keep improving. I would like to apologise for your downgrade as well as your room being unallocated. I have processed your refund and it should arrive to your account shortly. Any delays would not be on our end but from Expedia themselves. So, please let us know if you are still having trouble and we will try our best to accommodate you. Kind regards,Beatriz Reception

Dear Adrian, Thank you so much for your kind words about our establishment. We are so happy to hear that we have exceeded your expectations during your stay with us. On behalf of all our staff at the Hyde Park Hotel, I want to thank you for your review. Our staff are dedicated to improving our guests experiences as much as we can. We hope that you decide to stay with us again in the future! It would be our pleasure to welcome you back.Kind regards,Beatriz Reception

Dear Vittorio,Firstly thank you for taking the time to complete the survey and leave us this positive feedback. We are out of the moon that we have exceeded your expectations leaving a positive vibes to yourself.Please send us an email at reservations@mornington.co.uk If you would like pointing the things that you most appreciated.Thank you again for taking the time to complete the survey and leave us this feedback.Kind Regards.

Dear Leanne, We are sorry to hear that your experience at our establishment. We are dedicated to providing our guests the best experience we can and we wanted to apologise that this wasn't possible. If there is anything we can do to amend this situation, please do let us know. Kind regards,BeatrizReception

Dear William,Firstly thank you for your feedback and taking time for complete the survey. We are gutted about the experience with the room, unfortunately the typology of the room booked it's the small one, and also you were allocated in one of the larger. We are really happy that our staff exceed your expectations. One of our goal is make the stay comfortable to all our guest e give always warm greetings.Thank you again for your feedback.Kind Regards

Dear Louise, We're sorry to hear that your experience at our hotel was not up to your expectations. We take feedback very seriously and we are committed to making improvements based on your comments. If there is anything specific you would like us to address, please let us know. We hope to have another chance to provide you with better experience in the future. Best Regards.

Dear Michael,We are so happy to hear that during your stay the Mornington Hyde Park Hotel exceeded your expectations. Your feedback is of the upmost importance to us and this ensures that we can continue to provide our guests, and hopefully yourself in the future, with an exceptional service. Our number 1 priority is that this gets done, and we are so happy to hear that this was achieved during your stay. On behalf of all the staff at the Mornington Hyde Park Hotel, I want to thank you for your kind words. We are so happy to know that you had a delightful experience with our staff. We are all dedicated in helping our guests with whatever they may need to make their experience even better, and we are glad we made yours even better! Kind regards.

Dear Hugh, Thank you for completing the survey regarding your recent stay at our property. Your feedback is very important to us. We are over the moon because we exceed your expectations . We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Best Regards,

Dear Sir/Madam,We are so happy to hear that during your stay the Mornington Hyde Park Hotel exceeded your expectations. Your feedback is of the upmost importance to us and this ensures that we can continue to provide our guests, and hopefully yourself in the future, with an exceptional service. Our number 1 priority is that this gets done, and we are so happy to hear that this was achieved during your stay. On behalf of all the staff at the Mornington Hyde Park Hotel, I want to thank you for your kind words. We are so happy to know that you had a delightful experience with our staff. We are all dedicated in helping our guests with whatever they may need to make their experience even better, and we are glad we made yours even better! We would love to welcome you back to our hotel again, it would be of great pleasure to us. We are waiting excitingly to welcome you back!Kind regards, Beatriz Reception

Dear Tania, Thank you for taking the time to complete the survey, for choosing us and for the incredible rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to make every interaction with Best Western Mornington Hyde Park Hotel exceptional and memorable.Sincerely,

Dear Jenny,Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and look forward to being your preferred choice in the future. We are delight that your daughter enjoyed also our atmosphere.Sincerely

Dear Roderick, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely.

Dear Jim,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,

Dear Simon, I was concerned to learn of your experience and please also accept my apologies for not having the experience we expect all of our guests to have. Your feedback is highly appreciated as it gives us the opportunity to constantly improve our services. I do hope we will have another opportunity to be your hosts and for you to experience the true levels of service we usually pride ourselves with. Regards.

Dear Kimberly,Greetings from the Best Western Mornington Hotel and thank you very much for your positive review regarding your stay with us, we do really appreciate and we all hope to welcome you here once again in the future.

Dear Robert, We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

Dear Thang, I was concerned to learn of your experience and please also accept my apologies for not having the experience we expect all of our guests to have. Your feedback is highly appreciated as it gives us the opportunity to constantly improve our services.I do hope we will have another opportunity to be your hosts and for you to experience the true levels of service we usually pride ourselves with.Regards.

Dear Thomas, We're sorry to hear that your experience at our hotel was not up to your expectations. We take feedback very seriously and we are committed to making improvements based on your comments. If there is anything more specific you would like us to address, please let us know. We hope to have another chance to provide you with better experience in the future. Best Regards.

Dear Alexandra,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,

Dear Alan,Thank you for taking the time to share your recent experience with us. We appreciate all the feedback that we get and we go through the feedback on a daily basis as it helps us to improve the experience for future guests. I was concerned to learn of your experience and please also accept my apologies for not having the experience we expect all of our guests to have. Your feedback is highly appreciated as it gives us the opportunity to constantly improve our services. Rest assured that I will share your comments with the team and investigate the issues that you have raised. I do hope we will have another opportunity to be your hosts and for you to experience the true levels of service we usually pride ourselves with. Kind regards, Front Office Team

Dear Susan,I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Thank you for bringing this to our attention. We're sorry you had a bad experience. We'll strive to do better.

Dear Ella,I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.Thank you for bringing this to our attention. We're sorry you had a bad experience. We'll strive to do better.

Dear Richard,Thank you for taking time to review your recent stay with us. We really appreciate your feedback!

Dear Chris,Greetings from the Best Western Mornington Hotel and thank you very much for your positive review regarding your stay with us, we do really appreciate and we all hope to welcome you here once again in the future.

Dear Daniel, I was concerned to learn of your experience and please also accept my apologies for not having the experience we expect all of our guests to have. Your feedback is highly appreciated as it gives us the opportunity to constantly improve our services. Rest assured that I will share your comments with the team and investigate the issues that you have raised. I do hope we will have another opportunity to be your hosts and for you to experience the true levels of service we usually pride ourselves with.

Dear John,We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

Dear Kher,Thank you for taking time to review your recent stay with us. We really appreciate your feedback!