Ratings based on 354 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Charming hotel near Kensington Gardens

Posted Sep 10, 2014
Cons: Wifi wasn't very good--slow and kept dropping out.
Wonderful reception staff greet you on check in, and you won't be disappointed by how your room is furnished. The breakfast room staff were equally friendly. I really enjoyed this place.
3 out of 5
Recommended
for Everyone
by A verified traveler from Surrey, UK

This time missing something

Posted Sep 6, 2014
Pros: Location - staff
Cons: Room was very clean - but you need to be able to walk around both sides of the bed !!
Location: Good pub next door - Hyde Park close by
I booked a double room even travelling alone - just as well as the bed was butted up against the window and someone would have to climb over someone :( Why do they put this small baths in bathroom - either a shower or a bath but not a hip bath (they went out with the ark)
5 out of 5
Recommended
for Everyone
by A verified traveler from Praiano, Italy

Great deal, nice location

Posted Sep 5, 2014
Location: It's London, no shortage of things to do and great food nearby.
Clean, comfortable and convenient, with friendly staff, located close to attractions, Paddington, etc. Wifi was a bit slow, and my room was adjacent to the elevator, so I had a bit of noise, but the room was comfortable and quite spacious, especially for the money and area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and fantastic location

Posted Sep 5, 2014
We really liked this hotel. The staff were friendly, the place was clean and the location close to Lancaster Gate was very convenient. The lobby is very charming.
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Great hotel close to transport

Posted Sep 1, 2014
We decided to have a trip up to London for a short stay sight seeing. Rooms were fairly small but clean and comfortable. Staff were friendly and polite. Close to public transport and set back off the Main Street so wasn't to noisy. Breakfast was nice, lovely clean rooms. Nothing I could say that was bad, would recommend this hotel to anyone looking for a good hotel at a low price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2014
Pros: Location, attentive staff, and clean.
Cons: My stay was fine.
Location: Across from one of the best parks in London. Easy access to tube and busses. Short stroll to Notting Hill/central London.
Clean hotel just across from the park. Easy access to central London. Granted, I wasn't actually in the room much, but when there, it was a quiet and restful experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Close to Paddington

Posted Aug 9, 2014
Pros: Proximity to Paddington Station and Lancaster Gate Tube Station.
Cons: The glass shower door wouldn't close properly.
Stayed here on the way home from Scotland. The room was clean and comfortable. Was a little taken back by the glass bathroom, but otherwise it was fine. Extremely close to Lancaster Gate Tube Station, and a short walk from Paddington Station and the Heathrow Express.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brazil

Good

Posted Aug 4, 2014
I booked my room using an expedia promo and had a great rate. Maybe because of that I got a tiny room with a tiny bed, in the lower floor, in the back. Regardless, the location is great, just at the park and a block from the Lancaster gate tube station. Room is clean and shower is great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and good connections....

Posted Aug 4, 2014
Great hotel, and close to Lacaster Gate tube and Paddington. Well located for central London. Also, stones throw from Hyde park.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wales

Don't be put off

Posted Jul 8, 2014
Pros: Good value for money.
Don't be put off by the surrounding buildings just because they are currently empty and run down. The hotel is in a delightfully quiet part of London just off the Bayswater Road and opposite Kensington Italian Gardens. There are a good choice of restaurants in the area, Indian, Italian and Chinese. The hotel does not have restaurant facilities but the neighbourhood has plenty to choose from. The single room was spotlessly clean, very modern and quiet despite being on the ground floor. The staff were very helpful, polite and efficient.