Ratings based on 696 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by Shian from San Francisco

Convenient location!

Posted Apr 15, 2014
I checked in the hotel on April 3. And I was staying there for 5 nights. The room was so small that I couldn't even open my luggage. And also it was really cold so that i asked one of staffs there to give me a heater. She said she would come to my room and checked it. However she had never did. The last night, I couldn't stand the coldness anymore, so I asked her again. Finally, I got a heater for my last night at that hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

All good

Posted Apr 3, 2014
Nice room in a very good location in London, close to circle line. Rooms were clean,quiet and not too expensive
4 out of 5
Recommended
for Everyone
by ev from toronto

good location,nice breakfast

Posted Mar 30, 2014
Pros: convenient location
close to both Bayswater and Queensway tube stops and bus 148 that goes directly to Victoria station,clean hotel now that it's been renovated (stayed last year when it was not)
3 out of 5
Recommended
for Everyone
by Mark from Northants

Close to the centre

Posted Mar 22, 2014
Pros: Location.
Cons: It seems to be a little overpriced compared to similar ones nearby.
Location: Hyde Park is a short walk away.
A very well situated hotel, just off Queensway in London, minutes from Hyde Park. Rooms are not the most luxurious you can get, but as a value rather than budget hotel this fits the bill. It does not have a restaurant, so you must eat out for dinner, however there are plenty of restaurants nearby. Excellent for a business person who needs access to London early.
5 out of 5
Recommended
for Everyone
by Chris from Douglas, Isle of Man

Close to everything that matters

Posted Mar 18, 2014
Pros: Close by Underground and Shops
Cons: Bed could be a bit bigger
Location: Great !!!
Finding a good hotel in London is hard. This Hotel is 300meters from 2 underground stations that run on different lines so no worries about access to the sites. Its quiet and clean and shops and restaurant are close by and good without being too over priced. Would recommend to anyone.
4 out of 5
Recommended
for Everyone
by SGT from T

Heat not working staff was very helpful.

Posted Mar 16, 2014
1st night the heat was not working in the room and VERY helpful staff relocated us to a larger room for the duration of stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

good place for living

Posted Mar 16, 2014
this is better choose for living, comfortable bed, butthe size of room is so small
4 out of 5
Recommended
for Everyone
by Maruf from Sydney

The location of the hotel is very convenient.

Posted Feb 25, 2014
Pros: The location, the cosy atmosphere and friendly staff.
Cons: The breakfast menu can be changed from time to time.
Location: The location is excellent. There is a shopping centre nearby and plenty of restaurants and convenience stores are available within walking distance.
Our stay at the hotel was pleasant. It was close to the shops and restaurants and two tube stations are within walking distance. The staff was very friendly and helpful. The room was clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with a great location

Posted Feb 24, 2014
Nice hotel with a great location in an upscale neighborhood. We stay one night my mother and I and we had a great night and a good breakfast too. the room was clean, the size enough for the time we spend there and the shower was good too. The staff was welcoming and very kind. I recommend it!
4 out of 5
Recommended
for Everyone
by John from Toronto,Canada

Steps from Bayswater, in the heart of the action

Posted Feb 24, 2014
Pros: Lovely period feel, very clean. Right next to Kensington Gardens Square. Pleasing staff.
Cons: Invest in cable TV, currently using aerial with limited channels.
Location: Close to Notting Hill and Portabella Road market. Amazing, worth a visit.
Excellent location, within 10 min. walk to Bayswater Tube Station. Shopping, restaurants and pubs round the corner. Safe and convenient for the attractions of the West End.