Ratings based on 742 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great access to Hyde Park area

Posted Oct 16, 2014
Pros: service & location
Cons: rooms could be bigger
Location: Hyde Park - Marble Arch - easy access to London
great service, very clean, good breakfast .. but room was a bit small
4 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton

Nice hotel

Posted Oct 14, 2014
The Hotel was nice and clean, the stuff are very friendly
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Cozy, great location

Posted Oct 4, 2014
We had a great stay here. Room was pretty cozy, but that's to be expected in central London. Very nice staff, clean rooms and great breakfast. Close to tube stop. Would stay here again. Great value for the location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Check this hotel out.

Posted Oct 1, 2014
Pros: Nice breakfast
Cons: The windows don't open very far, and it was very warm in the room. They provided a fan, but it would have been nice to get some air from outside.
Location: Near tube, many restos, and Hyde Park. Excellent location.
Good value. London is expensive, but this was good value for the city. Great location and very nice breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen

City Break

Posted Sep 20, 2014
Pros: Location was good, Lovely room and friendly staff.
Cons: Air Conditioning in rooms.
Location: Lots of places to eat. Hyde Park very close. Two underground stations nearby.
No complains, will be back next time we are down for a City Break
3 out of 5
Recommended
for Everyone
by A verified traveler from Switzerland

Posted Sep 10, 2014
Well located, old style hotel only 3-4 min walk from Bayswater metro station. But single room was very small, luckily I only stayed one night. Breakfast buffet was okay, WiFi worked most of the time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Perfect location in Notting Hill

Posted Sep 8, 2014
Pros: Location, cleanliness
Location: Really close to Bayswater tube station, Whiteleys shopping centre, and 20-30 min walk to Kensington Palace. Also short cab ride to Paddington
Great hotel just steps away from a shopping centre that had a Marks & Spencer (for those not willing to spend £15 on meals). Clean hotel, staff were kind. Room was very small, and the bed was not very comfortable. Clean bathroom was a decent size. The free breakfast was nothing to write home about; just some cold cuts, croissants, and toast.
4 out of 5
Recommended
for Everyone
by A verified traveler from SF

Posted Jul 29, 2014
Great location. Great service. The hotel is a little dated but very comfortable and the staff was very friendly. Great continental breakfast in the morning.
3 out of 5
Recommended
for Everyone
by A verified traveler from British Columbia

Hotel near Hyde Park

Posted Jul 15, 2014
Pros: Location and size.
Cons: The end room with the heat and poor air circulation should probably have been a single room.
Location: Great area for walking. Near Hyde Park and underground stations. Lots of restaurants nearby and a lovely shopping mall.
We were on a family vacation and had two rooms with twin beds. One room had two windows and faced the main street. It was a good size and and quite airy. The second room faced east had one window and was quite a bit smaller than the other. It was very warm and had no air circulation. Despite a table fan and having the window open we found the room quite uncomfortable due to the heat. The breakfast was good.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Canada

Great hotel close to Bayswater Underground

Posted Jul 13, 2014
We chose this hotel because we've had consistently good experiences with Best Western Hotels in Canada and the US and this one was in the area in which we wanted to stay. It certainly didn't disappoint. The hotel is nicely renovated, very clean, our room was a good size and quite comfortable. It is a block from a mall and about two blocks from the Underground station so travel to various sights in London was very convenient.