Ratings based on 159 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom LA

An affordable luxury

Posted Nov 5, 2014
Pros: comfort, staff, location, price, cleanliness, in room refrigerator and safe, luxurious appointments.
Cons: A shuttle service to heathrow or at least the Hounslow Underground station would help less transit minded guests. We were fine, but we are young.
Location: Visit The Black Horse pub for dinner. Everything in london is just a tube ride away. Water and Steam museum and Kew Gardens were highlights.
We needed a place to stay for 3 days unsupported (no local friends or family) in london and on a tight budget. We struck gold with this Best Western. A plenty big room (by London standards), lots of power outlets for charging our various stuff, a great shower, friendly staff, and easy access to a tube station and bus stop. Its about a 10 min walk to Hounslow East and a short tube ride into central London for anything you want to do there. Its an even shorter ride to Heathrow when its time to leave. There is a great little pub called The Black Horse across the street, all indian food, but its amazing, try the butter chicken its the best we have had anywhere. If you are staying for a while there is a laundromat on the way to the station, left side of the east side of the street just near the mini roundabout. its cash only but really fast machines and plenty friendly. We didn't eat in the hotel so I cant tell you anything about that but the bar seemed nice enough for a quick drink. In short, a gem for travelers looking for a nice stay without going broke. We travel a lot and will be returning next time we are in London.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Devon

Nice hotel good place for Heathrow or west end.

Posted Nov 1, 2014
Pros: Very modern bathroom fabulous shower great beds very clean nice staff. Fantastic price 73 quid a night. 10 mins walk from osterly tube station easy t
Cons: Taxi quotes dont reflect what drivers try to get from you.
Stayed overnight before flight early am brilliant find for price
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Will definitely stay again

Posted Nov 1, 2014
Paid for a single bed, was given two, staff were great and when I accidentally left my debit card by the reception they brought it up to my room. Huge bathroom, nice comfortable room with great facilities and good wi-fi. I definitely recommend this hotel if you're in the area. Not sure if it is in an ideal location if you want to regularly go to central London though, I think it's just under an hour away.
4 out of 5
Recommended
for Everyone
by A verified traveler

Don't judge a book by its cover!

Posted Oct 14, 2014
Located right in the vein between Heathrow and London, this hotel is an amazing find. Modestly priced for the quality. Friendly and attentive staff. Free apples in the lobby! Buffet was surprisingly tasty and had quite a variety. I would forgo having the hotel call a taxi to London however. The trip ended up being 45 pounds and very slow. Alternatively, the Hounslow East train station is an easy walk and only costs 5.50 for a ticket to central London. Their coffee biscuits are awesome as well!
3 out of 5
by A verified travelerfrom Virginia

Too far from Heathrow

Posted Oct 14, 2014
Pros: overhead shower was nice
Location: Just stayed overnight to catch plane the next morning.
This hotel is in a very busy part of Southhall - hard to negotiate the turn into the hotel. We had to take a cab to the airport, which cost 25 pounds - the hotel called the taxi for us and I think we were way overcharged - no timer, just a fee the cabby gave us.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london

A fantastic hotel

Posted Oct 12, 2014
We stayed for 3 nights and were very pleased with the service and facilities at this hotel. The room was very comfortable and modern. It's great value for money and will certainly recommend this and use again. Infact we will be returning next week.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, Canada

Very nice hotel

Posted Oct 12, 2014
Pros: Very little to dislike...
Cons: Would sure be nice to have a Shuttle service from the airport. 43 pounds return taxi fare was a SURPRISE!
"What kind of British beer do you have here, I asked"? Reply: "Sorry no British beer here, you'll have to go to the pub down the street". (which we did...) Oh well, everything else was fine.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the airport & 10 min to the Tub station

Posted Oct 12, 2014
Right place for early morning flight out of Heathrow. Great internet connection and AC. Close to the underground station (Hounslow East - 10 mins), (Osterley > 10 min); those two stations can easily enough get you to the centre of the city in about 45 mins utilizing the Piccadilly line services; with the same line, you can simply get to the airport in 10 mins.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

The room was very spacious, bathroom was enormous!

Posted Oct 10, 2014
The hotel was good. All the staff we're friendly and helpful and always good to have parking available in a London hotel!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Lincs

Booked single room upgraded to double

Posted Oct 7, 2014
Pros: Clean
Cons: Restaurant choice
Location: Near Hounslow good links to LHR
Overall good. Room good, limited on restaurants. As there is only one , in the hotel.