Ratings based on 146 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Don't judge a book by its cover!

Posted Oct 14, 2014
Located right in the vein between Heathrow and London, this hotel is an amazing find. Modestly priced for the quality. Friendly and attentive staff. Free apples in the lobby! Buffet was surprisingly tasty and had quite a variety. I would forgo having the hotel call a taxi to London however. The trip ended up being 45 pounds and very slow. Alternatively, the Hounslow East train station is an easy walk and only costs 5.50 for a ticket to central London. Their coffee biscuits are awesome as well!
3 out of 5
by A verified traveler from Virginia

Too far from Heathrow

Posted Oct 14, 2014
Pros: overhead shower was nice
Location: Just stayed overnight to catch plane the next morning.
This hotel is in a very busy part of Southhall - hard to negotiate the turn into the hotel. We had to take a cab to the airport, which cost 25 pounds - the hotel called the taxi for us and I think we were way overcharged - no timer, just a fee the cabby gave us.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

A fantastic hotel

Posted Oct 12, 2014
We stayed for 3 nights and were very pleased with the service and facilities at this hotel. The room was very comfortable and modern. It's great value for money and will certainly recommend this and use again. Infact we will be returning next week.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Canada

Very nice hotel

Posted Oct 12, 2014
Pros: Very little to dislike...
Cons: Would sure be nice to have a Shuttle service from the airport. 43 pounds return taxi fare was a SURPRISE!
"What kind of British beer do you have here, I asked"? Reply: "Sorry no British beer here, you'll have to go to the pub down the street". (which we did...) Oh well, everything else was fine.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the airport & 10 min to the Tub station

Posted Oct 12, 2014
Right place for early morning flight out of Heathrow. Great internet connection and AC. Close to the underground station (Hounslow East - 10 mins), (Osterley > 10 min); those two stations can easily enough get you to the centre of the city in about 45 mins utilizing the Piccadilly line services; with the same line, you can simply get to the airport in 10 mins.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

The room was very spacious, bathroom was enormous!

Posted Oct 10, 2014
The hotel was good. All the staff we're friendly and helpful and always good to have parking available in a London hotel!
3 out of 5
Recommended
for Everyone
by A verified traveler from Lincs

Booked single room upgraded to double

Posted Oct 7, 2014
Pros: Clean
Cons: Restaurant choice
Location: Near Hounslow good links to LHR
Overall good. Room good, limited on restaurants. As there is only one , in the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyed my stay

Posted Oct 6, 2014
Stayed for just the night, but room was comfortable with ironing board, safe, tea and coffee facilities. Staff were very polite and attentive also. Most importantly the room that I stayed in was clean and crisp! Just a note, as you are close to the airport there will be the odd plane, but this did not disturb my sleep and I had to check out at 6am.
4 out of 5
Recommended
for Everyone
by A verified traveler from London/France

Convenient base to visit west London

Posted Oct 1, 2014
Friendly staff at reception, very keen to meet individual needs. Modern and clean hotel. Request a room on the upper floors for a better view and a room with a window that can be open (if any?). The buffet in the evening was good value for money and much appreciated when you reach the hotel tired after a long journey. If on foot, you will need a bus to reach Osterley station (the closest) or Hounslow East. Also a good base for people travelling to and from Heathrow airport.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel very close to the airport by train

Posted Oct 1, 2014
Staff very welcoming & pleasant. Hotel clean bedroom very clean & comfortable - modernised. The restaurant is a selection buffet, however felt there could be more of this. Still it tasted good.