Ratings based on 1,924 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
80% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2015
Pros: reception and all staff very pleasant and helpful, upgrades available when requested as an expedia customer
hotel staff very helpful and always friendly. room upgrade always top quality
2 out of 5
by A verified traveler

Posted Apr 23, 2015
部屋の前の廊下では工事でボード屑だらけ。 フライトで部屋番号聞くも、迷路で部屋に自力では到達できず。
3 out of 5
by A verified travelerfrom london

Posted Apr 23, 2015
Problème de douche, proposition de changement de chambre mais pas de réduction ni de geste!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Norwich

5 minutes from good transport connections

Posted Apr 21, 2015
Pros: Close to ExCel and city
Cons: Hotel rooms and bar area could do with an update. Comfortable but tired.
Tried to telephone hotel before arriving and accepted charge but gave up as phone went unanswered. On arrival friendly check-in staff. Very close to some good restaurants and excellent travel links.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom bc

Great location.

Posted Apr 20, 2015
We loved that the hotel was so close to the tube, this made getting around very easy. The room was dated but still very nice. For the price it was fantastic.
1 out of 5
by A verified traveler

Horrible hotel will never go there again

Posted Apr 18, 2015
Room awful, parking awful and service was terrible
4 out of 5
Recommended
for Everyone
by A verified traveler

smoking!!

Posted Apr 17, 2015
Room smelt awful. Smoking and complete with ashtray and no ability to open window
1 out of 5
by A verified travelerfrom London

Okay location

Posted Apr 14, 2015
Bathtub leaked I slipped and cut my foot a dryer treated me like rubbish and did everything to get out of claiming responsibility
5 out of 5
Recommended
for Everyone
by A verified traveler

Near to 02

Posted Apr 13, 2015
Reception lady very pleasant. Had room upgrade. Quiet room and clean and comfortable. Hotel though looked very tired and furtniture needed updating in bar/lounge area. ie torn seats.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Apr 13, 2015
Everything was great. I only stayed one night and I would gladly stay again. I only used the room so I cannot comment on the facilities. The room was very clean and well equipped.