Ratings based on 23 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby Joe from Colchester, Essex
Really good hotel! Charming feel to it.Posted Nov 30, 2013
Pros: It feels unique. Not another tired chain hotel.
Cons: Hard to fault. A view of the rolling countryside would be nice in the morning, but a challenge in London!
We stayed here overnight as we were taking part in a two day show at Olympia. The show organisers were pushing the Hilton and Novotel type options but I am so pleased we went for the Brook Green Hotel as we loved it. I would like to go back when we aren't so washed out after a day at a show. Great facilities and delicious food. Highly recommended.
for Everyoneby A verified traveler
Lovely welcoming hotelPosted Nov 29, 2013
Staff were excellent on arrival. Bar was very comfortable with a good atmosphere and rooms were perfect. Touch of class everywhere and would definitely stay again
Recommendedby A verified traveler from choppington, northumberland
what a gem!Posted Sep 30, 2013 on Hotels.com
probably the best place I've stayed for a long time
Recommendedby Steve from Wiltshire
Great hotel, good food and bar, friendly staffPosted Aug 19, 2013 on Hotels.com
A good stay overall and good location. We parked at Westfield Shopping Centre around 10-15 mins walk away for a very reasonable £5 for 24 hours (£8 at weekends). We were going to the Beer festival at Olympia which was again around a 10 min walk. We had lunch and breakfast, both of which were excellent. If you are not used to noise then don't book as it fronts the very busy Shepherds Bush Road. We found the noise acceptable for the great location. we will return
for Business Travelersby Hally from Kinross
Couldn't fault it!Posted Jul 5, 2013 on Hotels.com
Thanks to all at Brook Green. I had a single night between business meetings, and it was perfect, clean, friendly, good location, quiet after hours, and a pub with excellent food and beer. Great range of breakfasts too. Special mention to the staff, who were brilliant. The only loss of a point (with the condition of the hotel), was due to some refurb work going on. None on occupied floors though, and when complete, this will be the perfect hotel stay.
for Business Travelersby A verified traveler
Posted Jul 3, 2013 on Hotels.com
for Personal Eventby Eric from New York City
Not memorable but okPosted Jul 3, 2013 on Hotels.com
Renovation above my room starting at 8am every day including on Sunday, not so nice staff, small single room, the experience was not so nice. That said, the decoration was nice, the place for breakfast looks good, and the hotel is 30 min far from any location in the center by the tube. There are four subway lines just a few blocks from the hotel, so the transportation was convenient. Not memorable but ok.
for Getaway With Friendsby A verified traveler
Shame about the noisePosted Jun 30, 2013 on Hotels.com
Nice hotel and friendly helpful staff. Was spoilt by renovation work on room above me starting at 7:30 am ! Will be lovely but only after works finished.
for Everyoneby SImon from Qatar
A great little hotel with an inbuilt gym (no lift)Posted Jun 3, 2013
Pros: The staff were amazing and the breakfasts stunning
Cons: Having to walk up 5 flights of stairs
Location: Great location right next to a lovely park and with plenty of buses taking you to tube stations and White CIty.
The hotel really is an inn in the oldest of senses. It has good rooms and an exceptionally good bar/bistro. The staff are exceptionally freindly and the atompshere of the place is great. The only issues are the lack of lifts, I was on the 4th floor, and some of the final finishes on the bathroom. I understand the hotel is going through a major refit which will bring in some of the touches you might expect in a hotel, like a lift ;-) In all though this place is highly recomened for three things, the freindly managers, the staff and the exceptional breakfasts.
Excellent stay, will visit again !!!Posted May 31, 2013 on Hotels.com
The staff at the hotel were all very nice and attentive. The room was decorated to a high standard and very clean. Also in a great location within walking distance to Westfield and the Apollo which is why we stayed . Overall a 10 out of 10