Ratings based on 39 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by Chrisfrom Andover

Excellent hotel

Posted Nov 15, 2014 on Hotels.com
I stayed at this hotel for a conference at the nearby Novotel Hammersmith. The hotel itself is conveniently located at the corner of Brook Green on the Shepherds Bush Road. It is approximately 15 mins walk from the tube and the Westfield shopping centre. The hotel itself is a pub and bar downstairs which is convenient for food and drink and also for the included breakfast which was excellent by the way. Access to the rooms is through the bar area during opening hours and through a rear door and gate outside of these times. Everything is key carded so very safe and secure. The room itself was modern in decor. A good bed, nicely appointed bathroom with a large shower and all the usual amenities such as tea and coffee, ironing set, safe, satellite tv, minibar, aircon etc. In summary the room was very comfortable, spotlessly clean and very enjoyable to stay in. Overall the hotel was excellent and i would recommend it. The only negatives were that the road outside was very busy at all hours but this is central London so that is unavoidable. The other issue is the actual area itself. It is quite rundown in the shepherds bush area with people eating out of the bins etc in the side roads so i would not recommend a late night stroll alone. However if you have been to London or are from the area it wont shock you and will not detract from your stay.
4 out of 5
Recommended
for Couples
by dalfrom wigan

Good Quality all round

Posted Sep 18, 2014 on Hotels.com
an easy 10min walk from Hammersmith tube line, good pub breakfast and room. Hilarious when you ask the bar man to take the head off your pint of beer - I'm northern and like a full pint!
5 out of 5
Recommended
for Families
by marucofrom 観光

素敵なホテルでした

Posted Aug 24, 2014 on Hotels.com
素敵なホテルでした。ハマースミスの駅から10分くらいありますが分かりやすい場所でした。部屋は少し狭いですが、それを感じさせないような工夫が感じられました。窓が大きくて通りに面しているので、朝日が入って気持ちよかったです。そして、朝ご飯がとっても美味しかったです。朝食をいただくカフェの雰囲気もとっても良かったです。日本の女の子は大好きな雰囲気だと思います。ロンドンの中心部からもそんなに遠くないし、少し落ち着いた雰囲気が良い方には大変おすすめなホテルです。
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Pleasant stay

Posted Aug 9, 2014 on Hotels.com
The room has a nice decoration and a decent size. noise from street is unavoidable but acceptable. Staff was always helpful even when arriving quite late. Will if possible use again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good find........

Posted Jun 24, 2014
Pros: Lots.......
Cons: Can`t think of anything.......
I liked this place very much. Especially the large windows - very comfortable in everyway. I will be back.
4 out of 5
Recommended
for Business Travelers
by Hyde149from Portsmouth

great location great room

Posted May 18, 2014 on Hotels.com
Great location and really nice quirky room, great breakfast and pleasant staff made for a nice stay
4 out of 5
Recommended
by Russfrom Boston

Posted Apr 16, 2014 on Hotels.com
Staff was very friendly and helpful. Room was clean and bed very comfortable. The phone system did not work well. A friend called several times and was put through to the wrong room more than once. Restaurant on ground floor has decent food. The bar is a good place to meet friends. Don't forget to bring converters for your electronics if you are coming from outside the UK. Hotel doesn't have any.
5 out of 5
Recommended
for Personal Event
by Patrikfrom Linköping

Perfekt!

Posted Feb 15, 2014 on Hotels.com
Stort rum (med hotellrum i London som referens), rent, snyggt. Mycket bekväma sängar. Personalen trevlig och service minded. Mycket trevlig pub med bra mat. Fem minuters promenad till Hammersmith underground station, orkar man inte gå så går det tätt med bussar. Bortsett från närheten till Shepherds Bush Empire och Hammersmith Apollo så finns det väl inte så mycket att göra i själva närområdet, men det uppvägs lätt av hotellet i sig!
5 out of 5
Recommended
by Mr Vulturefrom Norfolk

Nice place to stay in Hammersmith

Posted Jan 25, 2014 on Hotels.com
My wife and I were going to a concert at the Apollo Hammersmith, and wanted somewhere close to stay. The Brook Green was ten minutes walk from the venue, easy to find, and had a great welcoming atmosphere.We're planning to book again, the next time we have a similar concert in mind.The room was clean, comfortable and very well appointed. Despite having a room overlooking the Shepherds Bush Road, the traffic noise was unobtrusive. Breakfast was included in the room rate, and first class. Well done and thank you to the hotel staff.
5 out of 5
Recommended
for Everyone
by Joefrom Colchester, Essex

Really good hotel! Charming feel to it.

Posted Nov 30, 2013
Pros: It feels unique. Not another tired chain hotel.
Cons: Hard to fault. A view of the rolling countryside would be nice in the morning, but a challenge in London!
We stayed here overnight as we were taking part in a two day show at Olympia. The show organisers were pushing the Hilton and Novotel type options but I am so pleased we went for the Brook Green Hotel as we loved it. I would like to go back when we aren't so washed out after a day at a show. Great facilities and delicious food. Highly recommended.