Ratings based on 755 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.6 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from canada

3 of us in 2 single beds!!!!

Posted Sep 15, 2014
We reserved a room on line with one double bed and a twin. when we got there they said there was no rooms available except for a room with 2 single beds. they couldn't even provide us with a cot!!! so my grandma and her friend and my daughter had to be uncomfortable in 2 twin beds!!!! very disappointed with the customer service here.
2 out of 5
by A verified traveler from melbourne

Hotel in good location

Posted Sep 11, 2014
Hotel location is excellent. Hotel room was terrible. Walls were paper thin and we couldn't sleep at all due to noise from other rooms. Phoned reception about issue who said they would investigate and call back. They never did. The bed was rock hard and you could feel every spring. Would not recommend staying here.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 10, 2014
Stayed one night. Nice room, very clean and great staff.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice, decent hotel, reasonable price

Posted Sep 9, 2014
Pros: Clean, and staff was very accommodating.
Cons: The hallways could use some updates and it was very very hot for some reason.
Location: Close to Hyde Park and walking distance to most attractions. Nice quiet area.
The lobby and restaurant area was nice and modern. The hallway and room could have used a few updates. But over all a good place to stay in a nice neighborhood. I'd stay there again, for sure.
3 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Nice hotel to rest and clean up at.

Posted Sep 5, 2014
In London for a week and stayed at The Ceasar Hotel. Very clean and safe neighborhood and the hotel meets those standards. Breakfast up the road at The Cafe every morning on the way to Queensway terminal was better than hotel breakfast. Rooms are small so it was a good thing we stayed busy out and about. We would stay there again. (The key card goes in the wall to turn lights on.)
4 out of 5
Recommended
for Everyone
by A verified traveler from NS Canada

Nice hotel in London

Posted Sep 3, 2014
Pros: Good location. Neat and tidy.
Cons: Can't say.
Location: Parks close by.
Central location for hotel in London away from noise but close to parks and access to buses, etc. Staff helpful. Rooms clean and well appointed. Enjoyed being close to Kensington and to Hyde Park.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Sep 2, 2014
Very nice & helpful staff. Really quiet location. Very we'll kept. Will be staying again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Handy to the underground

Posted Aug 28, 2014
Pros: Quiet comfortable
Cons: Using the shower in the bath is slippery. We had to put a towell in the bath to stop slipping. There is no hand rail to help get into/ out of the bath
Staff were very helpful going out of there way to assit with wifi connections. Break fast was enjoyable with a good selection of food. Coffee very nice.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2014
Very small rooms. Located in a nice street. Better hotels choice close by.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2014
Fabulous hotel, location and staff! My favorite in London!