Ratings based on 1,747 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.6 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom AB

Not as nice as expected.

Posted Mar 4, 2015
Looking at the pictures we expected a lovely contemporary hotel. Going into our room on arrival we were surprised at the standard. We opted for the middle price range and expected to receive what we had paid for. The door handles to the toilet and wardrobe are from the 80's and the bathroom floor needed attention. The finishings also need updating. Very minor things that could have improved the whole room. Lovely big room but a not a lot of attention to detail. We were upgraded to the highest standard room and although it was slightly nicer it was very small and the same 80's handles were upstairs. I'm glad we hadn't paid for the upgrade. Also special requests for our arrival weren't met, which is a shame as it was booked well in advance.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom nl

Prima hotel op goede locatie.

Posted Mar 3, 2015
Pros: Nette schone kamer. Ligging. Breed bed.
Location: Hotel ligt op 500 meter vanaf meerdere metrostations (queensway, bayswater, paddington) hierdoor kun je snel alle kanten op in de stad. Queensway is
Prima hotelkamer, netjes, badkamer klein maar wel goed. Heerlijk breed bed. Schoon. Op de superior room geen extra stoel, alleen krukje bij bureau. Koffie rn thee op de kamer. Ontbijt is duur (met kortingsbon 13 pond) wel vers. Voor Engels ontbijt moet je nog bijbetalen. Op Queensway kun je prima ontbijten bij Patisserie Valerie en Cafe Roma.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Mar 1, 2015
Kleines nettes Hotel mit sehr nettem Personal. Kann es durchaus weiterempfehlen!
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location close to transit (15 min walk)

Posted Feb 27, 2015
Location: Three blocks to the Queensway metro and Bus #94 which goes directly to Piccadilly Circus. It is a 15 minute walk from Paddington Metro station.
Clean room, pleasant staff, and safe neighbourhood.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom h

还不错的

Posted Feb 24, 2015
酒店位置比较好,地铁站几分钟距离,吃饭的地方也很近,酒店服务也不错,安排了个房间,位置有点复杂,找了很久才找到
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Great Place to stay for tour London

Posted Feb 24, 2015
The hotel is very close to central, circle, and district line, also only about one hour to airport. Very convenient. Queen's way offer a variety of food choice. The hotel just recently remodeled, is very clean, comfort, although the room is slightly small, but given i am out all day long, just need a nice, clean place to sleep for the travel, and the room has got everything I need, from hot water maker, to hair blow dry, and safe, it is just perfect. I did not take their offer for breakfast which is 13 pound. There is ample places you can grab breakfast, besides I don't eat such a huge breakfast. As I arrived early in the afternoon, I got to ask for a change of room closer to elevator, which turn out really nice. Highly recommend the hotel !
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wien

Modernes Hotel in Toplage

Posted Feb 23, 2015
Moderne, aber kleine Zimmer (aber für England typisch). Sehr ruhige Lage. Personal ist sehr nett und hilfsbereit, allerdings hauptsächlich Spanier. Sie sprechen daher mit dominantem Akzent englisch. Das Hotel würden wir jederzeit wieder buchen!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Nice

Hôtel confortable

Posted Feb 21, 2015
Chambre sans aucun rangement mais très bonne literie
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Buena situación, cómodo y confortable

Posted Feb 19, 2015
Pros: Personal del hotel muy profesional y amable
Se ajustaba a lo que necesitaba. El personal del hotel habla español
2 out of 5
by A verified traveler

zentral, ruhig gelegen. Guten Anbindung an Verkehr

Posted Feb 19, 2015
Pros: Die Lage.
Cons: Sauberkeit, Bekommen was man gebucht hat.
Location: Nähe Hyde-Park, Notting-Hill zu Fuß erreichbar.
Gebucht hatten wir ein Zimmer mit 17 qm, unsere Behausung hatte max 12 qm. Nicht einmal Haken zum Aufhängen von Mäntekn vorhanden. Exterm teures Frühstück, teure Bar.