Ratings based on 26 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
88% of guests recommend
3.8 Room cleanliness
4.2 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by justine from sydney

Location is great but that's it

Posted Jun 26, 2014
Pros: Location
Cons: Security, room size, cleanliness, bathroom size
The location of this hotel is fantastic. It's on a quote street but incredibly close to everything. The receptionist wad helpful. Unfortunately the room we had was impossibly small, stuffy and old dried blood was on the pillow. The bathroom was beyond small and surely can't be legal. There was hair on the floor from the last people. The biggest let down was coming back after a full day of touring to find that the cleaners had left our door open all day. Thankfully we lock everything up in our suitcases each day, but our security was completely compromised.
4 out of 5
for Everyone
by A verified traveler

Worth the price

Posted Jun 24, 2014
Good location. Breakfast quite decent. Shower room a bit small. Overall its worth the money.
3 out of 5
for Everyone
by Irie from Texas

Great Location

Posted Jun 22, 2014
Pros: Location and friendly staff.
Cons: Larger sink. A hook or a ledge in the bathroom to put things on. Better insulation between floors and rooms to buffer noise.
Location: Tons of great restaurants and cafes nearby. Tube station is just half a block away.
The best thing about the Cardiff is its location. It is just steps away from restaurants, mini market, and Paddington Station. The staff is very friendly and the rooms are clean. Good buffet breakfast. The hotel is currently undergoing renovations which wasn't a problem for us. Construction crew started about 8 in the morning and were gone by the time we returned in the evening. My biggest problem was the noise. I think the walls and floors must be very thin. We could hear the floor above us creak with every footstep and unfortunately the people above us were pacing back and forth till about 3 am every night! We could also definitely hear when any room near us turned on the shower or hairdryer. Basically our family was not able to sleep because of the noise. I will add that we were on ground floor. Maybe there is less noise on higher levels. We stayed in a family room which was of decent size but the bathroom was very small - smaller than a cruise ship bathroom. I expected a larger bathroom for a family room or at least a normal size sink. This bathroom would be inconvenient for families with young children. There was not even a hook on the bathroom door to hang things or a ledge to put things on.
3 out of 5
for Business Travelers
by Jonathan from Auckland, New Zealand

Small But OK for a Brief Stay

Posted Jun 13, 2014
Pros: Location Not a bad price, even in peak season.
Cons: Soundproofing Better notification that there is no lift. Bathroom needs a complete overhaul and damp/rotting wood needs to be removed.
Location: Close to Paddington station and trains to Heathrow (<1min) Hyde Park (3 mins) Local restaurants and eateries are all around.
I stayed at this hotel in June 2014. It's conveniently located near Paddington station, which makes it ideal for a traveller staying in London for a couple of days, flying in from Heathrow.The building was undergoing some renovation, with the old doors being replaced with new key cards. That meant there was clutter around, but I was only in the hotel to sleep so I didn't mind. The room itself was small, even by the standards of Paddington hotels, and I've stayed in 3 or 4. There was a bed and a desk, which were fine, but the bathroom was in a poor state. The room was a little over 1m (3') across and contained a sink, toilet and shower that was only a little wider than my hand is long. The room also smelled of damp constantly, because obviously the shower splashes everywhere and has started to rot the bottom of the door. Once the door was closed it was alright, but it wasn't pleasant to be in for any length of time. You cannot stand in front of the mirror given the toilet's location. Overall, it was so funny I had to take photos so my family would believe me. Another issue is the lack of soundproofing. You can hear everything in the rooms next door, on the landing and in the street. You wouldn't want to be intimate in this hotel, and listening to other people's phone calls was amusing. I recommend ear plugs. Lastly, there is no elevator. If you're on the 4th floor it's a struggle with a big bag in narrow stairs, even for a fit guy like me.
3 out of 5
for Everyone
by Mattel from New Zealand

Clean hotel close to Paddington

Posted Jun 8, 2014
Pros: It was clean and dry. Staff were helpful and friendly
Cons: You can't change the age of the building.
Location: Very central location - short walk to Paddington tube and rail station.
Staff friendly and helpful. Room clean. Breakfast good. Hotel is old, be aware there are 4 floors and no lift. This is a low cost hotel suitable for short stay tourists .
3 out of 5
for Everyone
by Cris from New Zealand

excellent location, very close to Paddington

Posted May 12, 2014
nice simple budget hotel, great location close to Paddington Station and shops / cafes/ restaurants wonderful breakfast included, and the free Wifi (works in all rooms) was a real bonus. really comfortable bed. staff were really friendly, and very helpful letting us check in early to our room. only downsides are thin walls between rooms and a thin window covering... easily solved with eyemask/earplugs. if you had big heavy bags the stairs may be an issue, and room was quite small, but that is what you expect in the central city
3 out of 5
for Everyone
by gracie from dc

Great location! Nice enough hotel

Posted May 8, 2014
Great location! Only 3 min walk to Paddington station and stop for big bus tour bus. Lots of restaurants and shops near by. Hotel was more of a bed and breakfast without the charm. Clean room but super small bathroom with half a sink. Hearty breakfast daily was nice. Same thing everyday but it was tasty. Would consider staying there again for the location as we didn't spend much time in the room.
4 out of 5
for Overnight Stay Before Destination
by A verified traveler

Great Service

Posted May 7, 2014 on Hotels.com
Very attentive staff and a very good breakfast buffet.
2 out of 5
by A verified traveler


Posted May 7, 2014
Would return but staff where wonderful bless them.
3 out of 5
for Everyone
by Traveler from United States

Great location/close to train and bus stops

Posted May 1, 2014
Pros: The staff was just terrific, always friendly and professional. We ate our breakfast at the hotel every morning and it was really good.
Cons: The room was so small - please turn dresser into a desk and add shelving by and under TV for clothes. Some how make room for another chair.
Location: Close to public transportation so it was easy to get to everywhere.
London was great, don't forget to go to a show. Also check out the canal tour, it's something most people don't see and it was a lot of fun. The tube was fairly easy to use and there was always someone there to help.