Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value.

Posted Oct 13, 2014
Had a fantastic experience with the staff and cleaning crew cleaning up after my dog had an unfortunate accident. They were very professional and kind throughout the entire experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Affordable, quiet, and easy to reach

Posted Oct 13, 2014
Simply put, the hotel delivered on its promise. It's clean, only a short walk from the Barbican tube station, and it is remarkably quiet. I could hear no street noise from my room on the fourth floor, slept great the two nights I spent there. Hard to do better, in central London, for that money; I'd definitely stay there again.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Sunderland

Nice hotel

Posted Oct 6, 2014
Pros: Location
Cons: Shower, more kitchen utensils. Plus salt, pepper and butter would be good as if only staying for 2 nights you do not want to buy these from the shop
Location: Pretty quiet nearby and not much to do. Supermarket down the road along with a couple of restaurants and bars. right next to Barbican tube station
Stayed for 2 nights. nice and clean room, could do with more kitchen utensils and shower needed renewing as didn't work very well. Bed was comfy, and it was a 15-20 minute walk to the office in the financial district. pretty quiet on an evening too as not too much traffic late on.
4 out of 5
Recommended
for Families
by A verified traveler from California

Great hotel!

Posted Sep 20, 2014
Pros: The room.
Cons: Wi-Fi signal
Location: Close to St. Paul's Cathedral and Museum of London.
The hotel was great. We loved that there was a small kitchen in the room, so we could have breakfast in the room. The size of the studio was big enough for 2 people. Bathroom was spacious too. I will be looking in to Citadines hotels in other cities now!
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Convenient Location and Good Value

Posted Aug 26, 2014
Pros: Location is great. Facilities of the room are very handy, though murphy bed is a bit challenging sometimes.
Cons: Room servicing and stocking up of more towels and toilet paper for guests staying more than 3 nights.
The Apart-hotel is a nice compromise to a cramped old room in other parts of London. The location cant be beat and the in-room amenities are very helpful. It is a bit painful that they don't service the room more than once during a 9 day stay (one runs out of toilet paper and has to embarrassingly ask for more at the front desk), but otherwise it is a well run and equipped hotel. I would stay there again for sure and have done so a number of times now
5 out of 5
Recommended
by Joanna from Enmore

Small but comfortable

Posted Jul 16, 2014 on Hotels.com
This is a good place to recover from jet lag. Very friendly staff, very efficient - excellent breakfasts. They have a bowl of hard boiled eggs, but remembered every day that I like soft eggs, so as soon as I entered the breakfast room the staff member on duty offered to make me one.
4 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Convenient hotel

Posted Jul 16, 2014
We had three days to kill in London, and looked for an affordable hotel online. The Citadine was in a very convenient location, and had good feedback. The room was well equipped despite its small size, - only just enough space to walk around the bed. The place was clean, had a good bathroom (shower over bath) loads of storage, and a kitchenette. My fussy 15 year old daughter didn't complain once. All I would suggest it lacks is a cafetiere or similar coffee making device
4 out of 5
Recommended
for Couples
by sophie from norfolk

an overall lovely stay, just a few downfalls

Posted Jul 15, 2014 on Hotels.com
The hotel was very easy to find after arriving at the Barbican tube station. This was great when arriving but having a room above the road led to quite a noisy nights sleep as there is no air conditioning in the room so we needed the window open and the road is fairly busy. However the cosy bed and spacious room made up for this. The room was very clean and well set up, the kitchen was very handy and we used most of the facilities, however our bin was broken and some of the shelves in the cupboards were about to fall down risking all of the bowls and mugs inside. Luckily we didn't have any breakages! The staff we're very helpful and there is a tesco express a minute walk away which was useful for supplies. I would definitely recommend this hotel. Me and my partner were very impressed.
4 out of 5
Recommended
for Getaway With Friends
by Anders from Norway

Nice and clean

Posted Jul 14, 2014 on Hotels.com
Good hotel in a central location. Clean rooms but it got very hot. Had to have the window open which in turn caused the traffic to disturb our sleep somewhat. Would go again as the location is close to the tube .
4 out of 5
Recommended
by A verified traveler

Good location

Posted Jul 8, 2014 on Hotels.com
Great location as it's very close to the Barbican tube station. Room very clean and bed comfortable. Would definitely stay here again.