Ratings based on 475 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sussex

Perfect for theatre visit

Posted Sep 14, 2014
Pros: Good location for theatres, friendly staff
Location: 10 minute walk to covent garden and theatre land
Nice quiet hotel set behind a main road, although our room overlooked the road there was no traffic noise. Hotel reception staff were warm and welcoming, an extra pillow provided within minutes of request
4 out of 5
Recommended
for Everyone
by A verified traveler from Colombia

Nice hotel great sevice

Posted Sep 6, 2014
A bit hard to find, helpful staff, comfy beds, quick check in and check out
5 out of 5
Recommended
for Everyone
by A verified traveler from Bangor,NI

Long weekend in london

Posted Sep 2, 2014
Pros: Great location, helpful staff,comfortable rooms.
Cons: The only thing I would like improved or altered is the availability of the free snacks at the weekends also.I know predominantly it's a buisness hotel
Location: Within walking distance of covent garden,Leicester square,piccadily circus and the majority of westend theatres.
Having stayed here before I was hoping this trip would come up to previous standards.This time it surpassed them,great situation,pleasant helpful staff and clean comfortable rooms. I would not fail to recommend this hotel to any friends,family etc.I look forward to staying there again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver

great location

Posted Sep 1, 2014
Typical London Hotel- very small room. Great staff and location , lots of great dining choices, Good value for price
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Nice clean hotel great location

Posted Sep 1, 2014
Pros: Location, clean.
Location: Covent Garden, theaters, restaurants.
Nice hotel within walking distance to Covent Garden, theaters. Near Holborn Tube where you can get on the Piccadilly line straight through to Heathrow. Would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from cyprus

Nice hotel easy access to everything

Posted Aug 28, 2014
Pros: It's position. Easy access to everything
Cons: Breakfast is not included in price and you have to go next door for English breakfast.
Location: It's in holborn. Easy access to oxford street.
Nice hotel. Complimentary drinks and fruit. Nice lounge.
3 out of 5
Recommended
for Everyone
by A verified traveler from Northern Virginia

Strengths and Weaknesses

Posted Aug 19, 2014
Pros: Careful, thoughtful, functional design and pleasant furnishings.
Cons: A hotel in this quality range should provide room safes. Also, staff in reception should at least try to accommodate reasonable requests from quests.
Location: A couple of blocks from a tube stop on the Piccadilly Line so that one can ride from Heathrow almost to the doorstep without changing trains.
The rooms are tiny, but they are very intelligently and carefully laid out so as to make the most of available space, and the furnishings are pleasing. An interesting feature: A small bookshelf especially fitted to accommodate a historical and fictional account of London, as well as a compact encyclopedia and dictionary. The equally tiny lobby is nonetheless very welcoming. A self-service machine provides guests with lattes, cappuccinos, and other other coffee drinks at the touch of a button. Three Apple computers are available to guests, and one is reserved for two hours in the morning and two in the evening exclusively for guests to print off boarding passes. And a stand at the entrance is loaded with full-sized umbrellas for the use of guests. In short, this pace has been carefully designed to provide the comforts and conveniences of a club, as its name promises. But in my experience the staff does not perform at the same level. I stayed on two different occasions within a period of 10 days. On both occasions, I asked for a quite room, and on both occasions, they assigned me a room right across from the elevators. It was necessary to return to the front desk and less politely repeat my request. That kind of treatment leaves a negative impression that overshadows the many positive features of the facility.
5 out of 5
Recommended
for Everyone
by A verified traveler from Much Wenlock

Fantastic location. Friendly helpful staff

Posted Aug 15, 2014
Such a central location for Covent garden, oxford street & regular buses, tube station around the corner 2 minute walk for other teas. Lovely friendly staff. So quiet, you wouldn't know you were in London .
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Good location and comfortable rooms.

Posted Aug 14, 2014
Pros: The hotel was in an excellent location, well maintained and clean. The staff were friendly and easy to speak to.
Location: The location is excellent.5 minutes from Holborn underground also buses outside the rear entrance. Can walk to river or Trafalgar Square in 10 minutes
Myself and my wife enjoyed our trip to London. The location of this hotel helped. Close to St Pauls, theatres everywhere. Can cross to Southbank in 10 to 15 minutes walk or get the bus. Westminister, Trafalger Square or Covent Garden within easy walking distance. We couldn't have asked for a better location. The front of the Hotel opens onto the lovely square of Lincoln Inn Fields. The rear entrance opens onto Kingsway for eating and drinking or getting Underground or a bus(need a travel or Oyster card.) There is no restaurant in the Hotel but then you are in London with choice to eat whatever and wherever you want, which is my preference. The room was a good size to walk around in , plenty of space with a table and seats to sit and read or take a cup of coffee. The bathroom was a good size with a large wet room shower not a cubicle as in some hotels. I would recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Nice Hotel in good location

Posted Aug 12, 2014
Painless check-in and although the system crashed on check out we had our on-line invoice within hours of leaving. Had requested part payment from two credit cards,done as asked. Hotel facilities good,great idea to have" help yourself" cupboard on each floor for tea/coffee etc. The hotel was only a 15min stroll to Covent Garden etc and two mins from nearest tube station.