Ratings based on 877 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK South Coast

Family Weekend in London

Posted Jan 27, 2015
Pros: large well provisioned rooms, very comfortable.
Cons: The staff!
Location: Excellent loccation in the beautiful Lincolns Inn Fields and very close (walking distance) to Covent Garden.
The hotel was excellent but they took a £800 security deposit which wasn't explained very well and depite assurances that it wouldn't register with the bank it actually showed as a debit on the account. When we checked out and raised our concerns the staff checking us out was not helpful and very condesending.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

One night stay very comfortable

Posted Jan 24, 2015
Pros: Position
Cons: Nothing obvious,
Location: Central West End everything on the doorstep but quiet
All you could expect. `Very convenient, Ideal for the West End
4 out of 5
Recommended
for Everyone
by A verified traveler

good location

Posted Jan 23, 2015
Great location walking distance to west end attractions
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Three Nights in London's WestEnd

Posted Jan 21, 2015
Pros: Quite central location, friendly staff, reasonable rates, free internet and water bottles.
Cons: Beds were OK only!
Super location in the WestEnd and so close the tube, shows, shops and attractions.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Berlin

Zentral gelegen, ideal für die Geschäftsreisende

Posted Jan 16, 2015
Pros: Zentral gelegen, dennoch ruhig. 5 Min zum Metro. Zimmer groß, sauber, behobene Ausstattung, sehr guter Arbeitsplatzbereich.
Cons: Viele Obdachlosen abends (Versorgungspunkt am Parkeingang) schrecken bei der Anreise ein wenig ab.
Location: Am Covent Garden Rand, Metro in der unmittelbarer Nähe. Schöne Restaurants, ganze Theatervielfallt, Shopping.
Es war ein Kurzbesuch in London, ein Wochenende mit dem Ballettabend im ROH.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Kuwait

Fantastic location

Posted Jan 4, 2015
Pros: Location was excellent and room was a decent size.
Location: 10 mins walk to Covent Gardens and several bars and restaurants nearby.
Stayed over new year for 3 nights. Everything about hotel....location, room, price and breakfast was great. Would stay here again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom United Kingdom

Good value hotel in quiet central location

Posted Jan 4, 2015
Pros: Price, location, comfort and cleanliness
Location: Very close to Covent Garden, 20 minute walk to Oxford Street, close to the river and theatres.
Stayed over New Year. We usually stay in more expensive hotels when we're in London but to our surprise this ticked all the boxes and more. The location is ideal on a quiet square but within walking distance of all the sights and shopping locations. It is also very handy for the Holborn tube station which serves several lines. The staff were extremely welcoming and friendly, service was always efficient and reception staff were helpful if you needed them to be. Rooms were compact but more than adequate for a stay in London when you tend to spend most of your time elsewhere. Accommodation was clean and comfortable as were the beds; bedding was nice quality. Our bathroom was spotlessly clean and the shower was powerful. All in all this was a great choice and we will definitely return rather than booking a more expensive hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Stuttgart

Perfekt für einen Städtetrip

Posted Jan 4, 2015
Zentrale Lage mit U-Bahn um die Ecke sowie Lebesmittelgeschäften und Bars. Im Hotel selbst gibt es gratis Wasser und Kaffee.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom NYC

Fastest free WiFi. A must for business travelers

Posted Jan 2, 2015
Pros: WiFi, location near Covent Garden, free filtered water.
Cons: Some rooms are an odd shape, so you need to request the room you want.
Location: Covent Garden -- Royal Opera House, Coliseum, shopping, London Silver Vaults.
Allowed me to have early check in after an international flight. I did have to keep requesting a room with a park view though. Great to have fast WiFi, also free filtered water on the same floor. The lunch time snacks and 24/7 coffee/tea in the lobby were also great.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dorset

I chose because of show I was seeing

Posted Dec 29, 2014
Pros: Location for my activities
Cons: I know I didn't book a twin, but your web site leaves the impression that I would receive an extra bed.
Location: Great for West End, five minute walk from shows, plus in that same area you get on the open top bus tours and really get to see London and its history
I stayed here as I was watching a show with my 8 year old daughter, it would of been nice to receive the cool mineral water that was advertised after a day of traveling but it was no issue really. The room? Well I was expecting another bed for my daughter but ended up sharing (but the bed was big enough) to be honest you would have thought they would do something about that on the booking, at least emailed me that we would have to share as i was under the impression that another bed would be brought in but to be honest there is no chance of squeezing another bed in that room, we also had a great view of some sort of court yard if you like that sort of thing. For me the main thing was it being walking distance from the show we was seeing. There are a few shows which are only a five minute walk, which makes this hotel ideal for this sort of thing and the area is pretty safe so you can walk back too. Would I stay here again?? I'm afraid it's only a maybe for me, the staff were courteous and professional the hotel itself was clean and well presented but I just expected more for my money.