Ratings based on 1,106 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
87% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from 日本千葉県

ハイドパークに近い素敵なホテル

Posted Jul 1, 2015
私の好きな公園がすぐそばで、☆☆☆☆四ツ星のとても素敵なホテルでした。 上の階でエレベーターを降りた後、部屋までちょっと階段の上り降りがありました。でもLONDONのよいホテルに泊まれて良かったです。
2 out of 5
by A verified traveler from miami

Posted Jun 11, 2015
Pros: Nice area
Cons: Everything
Location: Hyde garden
Hotel was small and outdated. The TV stations didn't work and the staff did not assist when we reported it.
2 out of 5
by A verified traveler from Stockholm

Bra läge, sämre hotell

Posted Jun 9, 2015
Pros: Läget
Cons: Riva ut allt och bygga om.
Location: Hyde Park inom fem minuters promenad, Lancaster Gate underground inom tio minuter. Paddington Stn inom tjugo minuter.
Hotellet ligger bra till, men det gör även ett stort antal andra hotell också. En frukost kostar £14 på hotellet, och kan köpas för £8-10 en kort promenade därifrån. Vill man gå till Paddington Stn kostar en frukost £5. Mitt rum var mycket liten, och kranen i badrummet vinglade betänkligt. Mattan på korridorerna var gamla för tjugo år sedan. Kommer att söka upp ett annat hotell vid nästa resan till London.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from München

Hotel in Ordnung etwas abgewohnt

Posted Jun 9, 2015
Pros: Sehr gute öffentliche Verkehrsanbindung, Personal sehr freundlich
Cons: Etwas Geld in Renovierungen stecken, Teppiche z.B. erneuern, Lampen austauschen.
Location: Direkt am Hyde Park und nahe Notting Hill. Mit der U-Bahn vor der Tür kann man eigentlich ganz London leicht erkunden.
Wir haben das Hotel in London ohne frühstück gebucht. Die Angegebenen 4 Sterne kann ich so nicht nachvollziehen. In meinen Augen ein gutes und sauberes 3 Sterne Hotel in recht guter Lage. Die Zimmer für Londoner Verhältnisse relativ großzügig. Fernseher und Minibar waren vorhanden. Das Zimmer und auch das Hotel machte an sich eine recht abgewohnten Eindruck (z.B. Nachtischlampe kaputt und nach dem aussehen der Lampe schon länger, Teppich könnte mal ausgetauscht werden, Lämpchen über den hohen Spielen ohne Funktion). Das Personal war aber immer freundlich, W-LAN funktioniert sehr gut. Die drei U-Bahn Stationen Paddington, Bayswater und Lancaster Gate sind in Fußlaufweite (Lancaster Gate Station am nächsten). Der Heathrow Express fährt ab/bis Paddington.
5 out of 5
Recommended
for Everyone
by A verified traveler from LB

Very nice and luxury hotel

Posted Jun 3, 2015
Clean. Luxury. Ideal for a couple. Good location. Fantastic decorations.
2 out of 5
by A verified traveler from modena

Albergo di bella presenza , ma...

Posted May 16, 2015
Cons: Le camere
Location: La mia scelta era dovuta alla vicinanza con casa di mio figlio.
Albergo si presenta bene ma poi vai in camera e non trovi il telefono funzionante,le luci di fianco al letto non funzionano o non ci sono,il personale chiamato non risolve il problema,per il resto abbastanza bene, il costo è probabilmente adeguato a Londra , ma non ci torno . ah dimenticavo tutta notte abbiamo sentito il rumore della metro sotto di noi , anche perché la ns. camera era ad un livello più basso rispetto alla hall dell'albergo.
3 out of 5
by A verified traveler from norge

Posted May 13, 2015
Pros: The hotel personel were very helpful and nice.
Cons: The Floor should be improved.
There was a lot of noise from the room above , when they were walking across the floor- hard to sleep!
5 out of 5
Recommended
for Everyone
by A verified traveler from bournemouth

Pleasant Surprise

Posted May 12, 2015
I was expecting a simple bedroom and bathroom type of room, but I found that my wife had booked a one bedroom flat! This made the price very reasonable. The location is s great being just off the bayswater road a short walk from the tube. The area is quiet. The room itself is very well decorated and is kept scrupulously clean. I'd happily stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Beautiful hotel in a quiet location

Posted May 11, 2015
Great staff, charming lobby and bar. Right across from Hyde Park and close to tube station. Only improvement the could be in the room details- carpets a bit shabby, desk lamp had only a bare bulb,walls need some new paint.
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Good location close to underground

Posted May 5, 2015
I had a single room so it was small but having been to London before it was what I expected. Ground floor is a smoking floor do it smelled like smoke when you walked toward the stairs/lift. Some mold like looking stuff on the bathroom ceiling. The location was convenient to both central line tube and Paddington Station.