Ratings based on 420 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from austin, texas

Not all hotels are relaxing

Posted Sep 10, 2014
Pros: Staff were nice
Cons: Elevators; allow alcohol; have competent workers available in case of emergencies; make two rooms into one
Location: Close to Hyde Park; location is good
No elevator for a section of hotel (climb 60 steps with luggage); tiny rooms; electricity went out with no one to fix it - had to dress and pack in dark; hotel gave me taxi rate for airport (50 £) but driver showed me text message from hotel quoting higher rate (60£). Alcohol is not offered in hotel, so if you are tired and want to relax with a drink, you have to go out somewhere else.
5 out of 5
Recommended
for Everyone
by A verified traveler from D

Loved it, clean, friendly and comfortable.

Posted Aug 30, 2014
Was given free drinks, also left money in the bedroom after checking out. They kept it behind the reception for me and we're very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle, wa

Nice hotel near the underground station

Posted Aug 26, 2014
Near Kensington gardens. Very helpful and courteous staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great location.

Posted Aug 15, 2014
Pros: See above
Cons: A few updates in decor, perhaps.
Location: This was the best part about this hotel. It was close to Hyde Park and public transportation. Close to restaurants and shops.
The hotel was in a great location. Some wear and tear, but to be expected for such an old building. That somewhat added to its charm. No restaurant in the hotel, but nice places within walking distance. The staff was helpful and willing to correct errors in billing, to help with cab arrangements, directions, etc. The location was great - right across from Hyde Park, close to restaurants and train stations. Air conditioned rooms were a plus. Reasonable price compared to some other hotels I checked out. Would definitely stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler from East Yorkshire

Conveniently situated hotel

Posted Aug 4, 2014
Pros: Quiet and comfortable
Cons: Plumbing in need of servicing in the shower
Location: Ideal for restaurants, Hyde Park and tube stations
This hotel is close to Bayswater Road and Hyde Park in a quiet area of Lancaster Gate. Pleasant staf and reasonable room. Ideally situated for all the restaurants in Quensway
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB

Close to the underground tube

Posted Aug 3, 2014
My room was small, nice and cozy! Very different in terms of space. It faced a beautiful old church, which made for a nice view.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good central location near Kensington Gardens

Posted Jun 17, 2014
First time staying at the Commodore Hotel and I plan to come back again!
1 out of 5
by Ty from Canada

AVOID

Posted Jun 16, 2014
First, a few positive things: the hotel is in a beautiful location right near Hyde Park and Kensington Gardens. The exterior and interior of the hotel look beautiful. Now the cons: my toilet did not flush for the entire week I stayed there. I told the staff about it everyday (once in the morning and again at night as a reminder) and they didn't even attempt to fix it or even take a look at it! They did not care at all that I did not have a working toilet! The staff would just put on a fake concerned face every time I reminded them and say they would look at it and get it fixed. I had to walk to a public restroom every single time I needed to go! NOT impressed with that AT ALL! That's something I would expect from a hostel! Next, the carpet in my room was disgustingly filthy! The carpet was covered in all sorts of questionable looking stains and has crumbs and other debris on it. Also, the walls are paper thin and you can hear literally everything that happens in the rooms next to you. You also need to take the stairs to your room as the elevator (lift) only goes to the top floor and not any of the other floors. Lastly, my key card stopped working on the 3rd day and EVERY SINGLE time I wanted to go back to my hotel room I needed to get one of the front desk staff to get their special machine to unlock the door. And usually they would first make me try to open my room with my key card and of course it wouldn't work. It was just a nightmare...
3 out of 5
Recommended
for Personal Event
by A verified traveler from NY, USA

Posted Jun 14, 2014 on Hotels.com
Tiny room, only could fit the bed. Otherwise staff very helpfull, clean and a good location.
4 out of 5
Recommended
for Families
by Barry from Phoenix

nice place near Lancaster Gate

Posted Jun 12, 2014 on Hotels.com
Great location on the Central Line. Helpful staff.