Ratings based on 231 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Beautiful, great location!

Posted Apr 16, 2015
Pros: Everything, loved it!
Location: St. James tube station is across the street. A beautiful Pub around the corner, walking distance to Westminster Abbey and Big Ben.
From check in to check out, staff was awesome! I was so impressed with the lobby of hotel and equally satisfied with our room, it was clean and modern. Location was perfect with easy access to St. James Park tube station, Westminster Abbey and Big Ben.
5 out of 5
Recommended
for Everyone
by A verified traveler

THE PLACE TO STAY IN LONDON!

Posted Apr 12, 2015
Super friendly and helpful staff. Perfectly located in the St. James/Westminster area. Walking distance to Westminster Abbey, Parliment/Big Ben, London Eye, and so many more attractions. Great pubs in the area, and right across the street from the St. James's Park underground station.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel.

Posted Apr 11, 2015
The Conrad is a great place to stay. It is across the street from the Tube, and easy walk to to Westminster Abbey, Parliament, Buckingham Palace and lots of restaurants. The staff treat you like they should for the price. Our room was made up each morning and turned down each evening. I wasn't in love with the room service menu but food is different in England. I will definitely come back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Super Hotel zu einem vernünftigen Preis.

Posted Apr 7, 2015
Super Hotel an perfekter Lage zu einem vernünftigen Preis. Ich würde sofort erneut buchen, es gibt keine negativen Punkte.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Malmö

Superbra läge

Posted Apr 7, 2015
Bästa hotell vi bott på i London. God frukost, lite små men fina rum.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hellerup

Super hotel

Posted Apr 7, 2015
Pros: Det hele
Cons: egentlig ikke
Location: tæt på London eye og big ben, samt Victoria street - og med transportmulighed til alle andres steder lige uden for døren
Super beliggenhed, centralt og med optimale transportmuligheder. Rigtigt sødt personale, som gav fantastisk service - og altid med et smil :-) Optimal udnyttelse af rummet, som er nyistandsat og uden støj. Vi havde en så god oplevelse...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New England

Great staff and close to the sights.

Posted Apr 7, 2015
Pros: The staff and the proximity to major attractions.
Cons: I would avoid Easter weekend because of the crowds but the hotel can't do anything about that.
Location: Near the Abbey, parliament, Trafalgar Square, Big Ben, Buckingham Palace and within easy walking distance.
The staff was excellent from the time I arrived until I departed. Courteous, knowledgable and engaging they were first class!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MADRID

Hotel muy bien situado. Personal amabilisimo

Posted Apr 6, 2015
Pros: Todo
Cons: Alguna zona en la que se pueda fumar, y no se EN LA CALLE
Location: EXCELENTE
Hotel muy bien situado, excelente trato por todos los empleados, en especial Srta. Maria de Miguel, de recepción. Todo han sido ayudas, y sobre todo en nuestro idioma.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Indianapolis

all about location

Posted Apr 2, 2015
Pros: location
Cons: The bed was a bit too hard and the pillows were too soft.
Location: Across the street from St. James Park tube, short walk to Westminster Abbey. Bad thing was weekend options most things were closed.
We were only in London for four days so we splurged on the hotel so we could have a great location. The hotel is across the street from the St. James Park underground and short walk to Westminster Abbey and Big Ben/Parliament. Staff was friendly. Hotel room was a "normal" hotel room size and the bathroom was large with a separate shower and bathtub. It was more than we wanted to spend but given our short stay we wanted a central location and this fit the bill nicely. Only draw back was that on the weekend, many nearby restaurants and shops were closed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Good hotel, ejoyed our stay

Posted Mar 31, 2015
Good location, close to Westminster and Buckingham Palace. Tube opposite and a pub next door! Quiet area at the weekend, but close enough to everything you could want in London. Good five star hotel with very pleasant staff. Would stay again.