Ratings based on 1,285 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Wales
Nice hotel in a good locationPosted Jan 23, 2015
Pros: Looks good, comfy and spacious rooms. Nice toiletries provided from a good brand. Makes a good impression.
Cons: We were unfortunate to have an arguing couple in a nearby room. Could hear their door slamming. Maybe extra insulation on the doors to stop slamming.
Location: Restaurants within 5 mins walk. Walk 10 mins or 1 tube stop to museums. Easy to get to west end theatres. Hyde Park is close. Covent garden by tube.
Nice large room with a comfy bed and plenty of tea, coffee, hot choc and a few snacks provided in the room. Location is very good, around the corner from the tube, with excellent connections to everywhere in London. We found it an excellent base, with good restaurants nearby and easy to get to Kensington by foot or tube to the museums and other places of interest.
for Everyoneby A verified travelerfrom UK
Brilliant for museums and HeathrowPosted Jan 23, 2015
Whole experience fantastic, could not fault anything. I stayed 2 nights, mainly to get to Heathrow for a flight as I live in the midlands. Convenient tube station for LHR, good restaurants, supermarkets close by and museums a short walk. Staff were lovely and when I asked for a later check out, they gave me 2 hrs extra for free. Good selection of snacks, tea and coffee, even had a chunky kit kat! Definitely will stay again and reccomend to friends.
for Familiesby A verified travelerfrom 성남시 분당구
런던 여행을 편안하게 할 수 있는 최적의 호텔Posted Jan 22, 2015
우선 위치적으로 런던의 부유한 동네인 켄싱턴에 위치하고 있어 안전하고 길만 건너면 지하철 피카딜리, 써클, 디스트릭트라인과 바로 연결되어 히드로 공항이나 유로스타역인 쎄인트판크라스역에서 오기도 편리하고, 런던 중심부와 모든 관광지 접근도 매우 편리하며 여행하다 지치면 잠시 호텔에 돌아와 쉴 수 있는 최적의 위치임. 또한 자연사박물관, 빅토리아 엔 알버트 뮤지엄, 하이드파크는 걸어서 갈 수 있어서 아침에 일어나서 하이드파크로 산책가는 호사를 누릴 수 있음. 길 건너에 웨이트로스라는 대형 마켓이 있어 필요한 물품(물-물은 최초 2병 제공하고 더 이상 주지 앟음. 과자 등)과 선물용품(궁뎅이 크림, 요크셔 티, 설탕, 소금 등 요즘 청담동 사모님들이 좋아한다는 영국제 소품들)을 저렴하게 구입할 수 있고, 또한 난도스, 퍼브, 스타벅스, KFC, 버거킹(심지어 버거킹은 24시간 오픈) 등이 있어 식사도 편리함. 객실은 넓은 편은 아니지만 여유롭고 청결하며 대로쪽이 아니 뒷쪽 성당쪽 방을 선택해서 엄청 조용했음. 객실 정리도 깨끗하게 잘해주고 수건도 무한리필, 커피와 차도 바로 바로 채워 주었음. 흠이 있다면 추워서 히터를 올리면 소리가 좀 시끄러워서 예민한 분들은 신경이 쓰일 듯. 우리 가족은 여행에 지쳐서 모두 쓰려져 자느라.... 아침 조식은 부페와 동시에 주문식도 제공함. 부페 식단은 평범한 편이나 에그 베네딕트, 에그 풀로란틴, 치킨 누들 수프, 팬케익 등을 바로 주문해서 먹을 수 있어서 환상적이었음. 물론 영국이니까 영어는 무지하게 잘 통하고 약간 발음의 압박이 있지만 직원들의 서비스는 지나치지 않게 젠틀하게 친절함. 체크 아웃 이후에도 별도로 짐을 맡기는 공간이 있어 편리하고 짐이 많으면 택시도 불러줌. 와이파이도 빵빵하고 엘리베이터도 훌륭하여 우리 부부와 2명의 청소년인 아들, 딸도 이번 여행 중 최고의 호텔이라 칭찬할 정도로 추천하고 싶은 호텔임.
for Everyoneby A verified traveler
Lovely hotel close to tube stationPosted Jan 19, 2015
Stayed here for one night. Couldn't fault anything about our stay. Staff were friendly and we were also able to leave our luggage at the hotel while we went shopping. Also only over the road from the tube station which was really helpful.
for Everyoneby A verified travelerfrom wiltshire
Lovely hotel , right location. for us.Posted Jan 18, 2015
Pros: Very modern & clean .
Cons: If every room on the 6th floor was the same has we were given , it does need some t l c, ie new furniture!
Location: The location was perfect for us has a family just on the outskirts , but only a train fare away from the city ,which the children really enjoyed .
Staff on reception excellent, although we booked a deluxe room ,we were given one on the 6 floor which was not what we expected, husband went down to reception & was given A room on the 5th floor which was excellent, will definitely be visiting the hotel again . All staff are a credit to the hotel keep up the good work x
for Everyoneby A verified travelerfrom Sydney, Australia
Lovely hotel, close to the tube, in a lovely areaPosted Jan 16, 2015
Pros: Location, good size rooms and bathrooms. We were upgraded which was very kind. Staff rwre helpful and friendly.
Cons: Breakfast was expensive. The lounges had stains that could be cleaned.
Location: Near tube, beautiful neighbourhood. Plenty of places to eat. Close to transport to other locations.
The hotel was in a great location. Safe and nice neighbourhood. Perfect location to tube (2minute walk). The lounges in room were a bit dirty and some days our room was not cleaned until 4pm. Overall staff were lovely and we would definitely stay here again.
for Everyoneby A verified travelerfrom paris
Bon rapport qualité / prixPosted Jan 16, 2015
Hôtel bien placé et bon rapport qualité / prix, encore mieux si réservé 3 semaines à l'avance. Petit-déjeuner copieux, chambres calmes, toutefois un peu vieillottes.
for Familiesby A verified traveler
Great location, great hotelPosted Jan 14, 2015
When I was booking a hotel for my family's first visit to London I was little wary making a reservation for this hotel. The price was very reasonable and reviews were great, I was wondering what's the catch. I was pleasantly surprised to find out there was no catch! The location was absolutely amazing. 5-7 minutes walks to the Natural History and Science museum, 10 minutes walk to Hide park, tube station around the corner, grocery store across the street, numerous restaurants nearby. The staff was great, too. We arrived at 10am and the check-in was at 2pm, they helped us with luggage and stored it for us so we can start touring the city. The breakfast was nice. There was something for everyone in my family (two adults and 4 and 6 year old). Rooms have complimentary Wi-Fi even though on our reservation it was noted there was a fee for in room Wi-Fi. I was pleased with the room, too. There was enough space three suitcases and plenty of space to walk around. I wouldn't say that the room was significantly smaller than any US hotel room I was in-but that might be just me. Great place for family with small children-location can't be beaten.
for Everyoneby A verified travelerfrom London and USA
Good LocatonPosted Jan 12, 2015
Pros: Staff, very helpful
Cons: Room decoration
Location: good location to the tube, pus and a few good resturants
For the price and location you can't beat this in London. we have only stayed twice at this hotel but both time we have been happy. unfortunately we have experienced quote a few hotel in London that have been very good only to find them going down hill, I know that sounds negative but i truly hope this hotel keeps up with the good service. Well worth giving a go...
for Everyoneby A verified travelerfrom Florida, USA
Excellent hotel...would stay here again.Posted Jan 11, 2015
Pros: Location and wonderful staff!
We enjoyed our stay at this hotel. The location is across the street from Gloucester Rd. tube station and there are several good restaurants nearby. The hotel staff are WONDERFUL...so helpful. Our room was very clean and comfortable...all and all a great place to stay while in London. I have already recommended this hotel to friends.