Ratings based on 486 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

hotel near st. Pauls cathedral (center)

Posted Jan 2, 2015
during our 5day staying and specificaly on day 4 in the evening we found out that 2 bags with presents (valued 75pouds ) were missing from the room allthough they were in the room in the morning when we left the hotel .We immedeatly informed the manager and he insured us that in the morning he and the security was going to investigate it . Finally after us pressing them for an answer they told us that the hotel has no responsibility because as turned out from the cameras we and the housekeepers were the only ones entering the room. Plus they insulted us giving us only 2 options either we take 50 pounds,or we could call the police.We didn't accept the money of course . The main issue was that things got lost from our room and no one cared !!!!! it wasnt about money it was a matter of principal !!!!! Let me mention that the room was prepaid 3,5 months ago. their behavior was unacceptable!!!!!!! After all at least they could offer to replace these presents ( they costed only 75 pounds)!!!!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Conveniently located with a modern vibe

Posted Jan 2, 2015
Crowne Plaza London is located across from Blackfriars station and is in the heart of Central London, within walking distance of Millennium Bridge and St. Paul's Cathedral and midway between Parliament/Westminster and the Tower of London/Tower Bridge. When my husband first booked the hotel, I was hopeful that the location would be convenient; we were not disappointed. The hotel is modern in decor, and our room was nicely appointed. The bathroom was spacious; the bed was comfortable; the bottled water, cookies, hot chocolate, tea and electric kettle made for an easy afternoon snack. The hotel staff was friendly and helpful. It seemed odd that we needed to sign a disclosure before using the exercise facilities, but after walking around the city all day, we realized that we were getting enough exercise that we didn't bother with the hotel gym. Blackfriars Pub is across the street and offers awesome pub food--the burgers were delicious, the sausage and mashed were comforting, and the treacle sponge with caramel sauce and custard was amazingly decadent!
5 out of 5
Recommended
for Everyone
by A verified traveler

Zentrales sauberes Hotel

Posted Jan 1, 2015
Liegt sehr zentral und durch die nahegelegene ubahn Station sehr mobil. Leider wurde einmal nicht gereinigt sondern einfach nur eine Karte unter der Tür durchgeschoben mit einer Entschuldigung
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Paris

Hôtel à recommnder

Posted Dec 31, 2014
Pros: petit déjeuner personnel décoration
Cons: ménage des chambres
Location: St Paul, la quartier de la city et la tamise toute proche
hôtel très bien situé au centre de Londres à proximité immédiate du métro et de nombreuse lignes de bus petit déjeuner excellent personnel sympathique et serviable petit bémol sur la propreté des chambres ( la poussière n'est pas faite très souvent!) astuce: demandez une chambre coté rue intérieure, plus calme
3 out of 5
by A verified traveler

Pour evetuellement une nuit seulement

Posted Dec 31, 2014
Pros: Pas grand chose
Cons: Mettre un thermostat modern et une clim de meilleur qualité serait le minimum.
Bon acceuil. Calme. Equipements et literies de bonnes qualités. Chambre petite. Chambre etouffante : Pas de fenetre, la vitre derriere le rideau ne laisse pas passer la lumiere du jour. Une climatisation tres bruyante et impossible a régler. Une temperature toujours trop élevée.
4 out of 5
Recommended
for Everyone
by A verified traveler

Uitstekende ligging tegenover trein station

Posted Dec 20, 2014
Rechtstreeks te bereiken vanaf Gatwick airport. Goede ligging
4 out of 5
Recommended
for Everyone
by A verified travelerfrom cobenhsgen

Fint ophold

Posted Dec 19, 2014
Der lugtede meget kraftigt af rengøringsmidler og parfume Dyr morgenmad dyre barpriser
3 out of 5
Recommended
for Everyone
by A verified travelerfrom danmark

Værelserne lugtede kraftig af lavendel

Posted Dec 15, 2014
Pros: Ordentlig hotel
Cons: Ja lugten på værelser og priserne i baren
Location: The eye
Vi var 4 par, lidt dyr morgenmad men hjælpsom personale
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NI

Nice hotel conveniently located in London

Posted Dec 8, 2014
Pros: The location
Cons: The room
Location: The hotel is straight across from the tube station which was convenient
Upon arrival our room wasn't ready and we were given complimentary tea / coffee which was nice. The room was spacious enough however it was too dark. The lighting was not good. The air conditioning was not strong enough to reduce the heat I the room. I was very surprised that the windows in the room could not be opened which made it feel clostrophobic. Overall our stay was good but the room could have been better
4 out of 5
Recommended
for Everyone
by A verified traveler

Très bonnes prestations

Posted Dec 8, 2014
Pros: Confort, prestations haut de gamme, accès au métro et à la gare juste en face.
Cadre très agréable pour un weekend en famille. Petit déjeuner gratuit pour les enfants de moins de 12ans. Bon accueil