Ratings based on 200 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pasadena, Maryland

Out of the way but close to everything

Posted Aug 16, 2014
Pros: Everything
This hotel is excellent. Staff is very helpful, clean, full of amenities and across the street from Blackfriars Tube Station. This station is on the District and City line which takes to you almost all of the Tourist attractions. On the corner there is a little grocery store, across the street from a Starbucks and a cab or bus can be picked up down the street. If you want to stay out the craziness but close to everything at the same time this is the place.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Excellent location

Posted Aug 16, 2014
I was booked in for a 3 night stay with my husband and two children. We were allocated a family room which was a great space. Unfortunately the room had no window as there is a corridor of internal rooms. I asked for a room change immediately and while the hotel was full that day the manager allocated us a new room the next day. Excellent service from the manager. There was an amazing breakfast buffet and I would definitely recommend booking breakfast with your room. I can't wait to return!
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Superb hotel

Posted Aug 7, 2014
A superb hotel, one of my favourite hotels in central London. The fact it's cheaper yet has much nicer rooms and facilities than some other local well known hotel chains is also a bonus.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Good value

Posted Aug 2, 2014
Convenient location, nice rooms, fairly good location that is next to the Tube station, would definitely use again
4 out of 5
Recommended
for Everyone
by A verified traveler from edga

Nice hotel nice stay

Posted Jul 30, 2014
Good nice searing area outside for nice late evening
5 out of 5
Recommended
for Everyone
by A verified traveler

Very central as we were walking.

Posted Jul 30, 2014
Arrived at lunchtime and hotel stored our luggage until that evening when we returned. Were only there one evening and had breakfast the next morning which was really enjoyable.
5 out of 5
Recommended
for Everyone
by A verified traveler from somerset

Great hotel right next to the underground.

Posted Jul 21, 2014
Pros: The furnishings in the room were lovely and the bed was so comfortable, lovely soft duvet also really plush dressing gowns provided in our room.
Cons: Take out the bath and replace with a large shower cubicle.
Location: Great location next to the underground 02 is 15 mins away and we were within walking distance of the London Eye & Sea Life Aquarium.
This is my second stay in a Crowne Plaza hotel. The staff again were committed to ensure we had a great experience, taking time out to make sure we had everything we required. Fantastic friendly & attentive.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge

Perfect hotel for a short or long weekend

Posted Jul 8, 2014
The family room is quite big. Location of the hotel is excellent : it's in front to Blackfriars station. Easy bus to Piccadilly and Trafalgar Square.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lifts

Posted Jul 7, 2014
Only down side waited ages for lifts when going down for breakfast and stairs to reception not sign posted
2 out of 5
by A verified traveler from Los Angeles

GREAT location, very disappointing room.

Posted Jul 3, 2014
Pros: Location, staff
Cons: The room we stayed in.
Location: A pint at Ye Olde Cheshire Cheese is a must as is St. Paul's Basilica, The Tate Modern (With walking bridge), Cocktails at the 5cc, Blackfriars bar.
Paid a princely sum for this room (As one tends to do in London). Noticed the Hotel was described online as being an "Upscale Hotel With Smart Modern Rooms". Further at check-in there was propaganda about Vivian Westwood inspired rooms. Imagine my surprise when we checked into a cramped, worn room (leather peaking off the desk check, paint peeling off fixture in bathroom, toilet paper dispenser precariously attached to wall, weird old deep narrow small bath tub that took a bit of work to climb into to show, etc.) with window looking out at blank wall about six inches from the window. When I say this room was cave-like, I write that literally. We were blindingly tired after traveling for 24 hours and were only going to be in town for three days so we did not complain. Plus, the location is perfect. Directly across the street from the Blackfriar Tube stop with Tescos, Pret A Mange, a couple of coffee houses, a decent Indian resto all on the same block and so many great London sites an easy walk away (Tate! Cheshire Cheese! St. Paul's! 5cc!). The staff including housekeeping were terrific. We left a couple of items in the room and the staff were quick to make arrangements for returning. Not an awful experience by any means, but definitely disappointing. And also, it should be mentioned that the late night dining menu is a miss. We tried two items and both were nearly inedible. Rest of the in-room dining looked better.