Ratings based on 760 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom UK

Will stay again

Posted Mar 24, 2015
Pros: The location, the little extra touches and the infamous warm chocolate cookie
Cons: Service in the restaurant looked chaotic at times. We were served by 4 different staff. Just didn't appear as slick as it could be.
Location: Kensington Palace and park, and Hyde Park over the road. Great central London location. Hop on, hop off bus stops outside hotel.
I chose this hotel for its location. It's easy to get to all the major sites on foot or tube from here. Hotel room was just how it was pictured on the website which was a pleasant surprise. The nespresso machine and iPod dock are a nice added extra. The wifi was speedy and easy to connect to. We had a good nights sleep both nights. Beds are comfy and the other residents on our floor were quiet. Good range of food available for breakfast. Hotel staff did advise us to expect breakfast to be busy but we didn't have any issues with waiting either morning. Did eat at the restaurant one night which was ok and reasonably priced, but there are plenty of independent restaurants nearby to explore. Wouldn't hesitate to book this hotel again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Leipzig

Gutes Hotel!

Posted Mar 24, 2015
Frühstücksbüffet hat etwas enttäuscht! Aber ansonsten war alles zufriedenstellend !
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Taipei, Taiwan

Posted Mar 24, 2015
Pros: Location. Quietness.
Location: Located in the upperleft corner of Hyde Park and just minutes away from Notting Hill.
Good location with easy access to various London attractions and with quiet surroundings. Tour bus pickup right in front of the hotel also a big boost.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SC usa

Great hotel, convenient to tube stations.

Posted Mar 21, 2015
Staff were very friendly and helpful. Room was clean and very comfortable. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fürth

Sehr freundliches Hotel

Posted Mar 20, 2015
-Sehr freundliches Personal -Metro u Bus direkt um die Ecke -Schönes Zimmer -Hellhöriges Hotel (wenn Hotelgäste oder Putzpersonal lauter sind hört man das im Zimmer
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston Tx

Good choice

Posted Mar 15, 2015
Pros: I very much appreciated its location within an easy walk to the Central Line (2 min) and Circle and District Lines (4-5 min) of the London Underground
Cons: London hotels are expensive.
Nice quality hotel. Rooms were a decent size from a London perspective. I very much appreciated its location within an easy walk to the Central Line (2 min) and Circle and District Lines (4-5 min) of the London Underground. Would certain come back.
5 out of 5
Recommended
for Couples
by A verified traveler

Gepflegtes Hotel mit guter Verkehrsanbindung

Posted Mar 14, 2015
Pros: Sauberkeit und die Freundlichkeit des Personals.Fällt nichts ein Das Hotel ist nur ca. 3 Minuten von der Nächsten U-Bahn-Station entfernt.
Cons: Die Klimaanlage ist etwas laut.
Location: Wenn man vor dem Hotel über die Straße läuft ist man schon fast im Kensington Park
Ich habe mich in diesem Hotel sehr wohl gefühlt! Die Zimmer sind sehr gut ausgestattet und sauber, das Bett war sehr bequem und es gab einem großen Flachbild-TV,. Das Badezimmer war modern und mit großer Dusche ausgestattet.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Stockholm

Fint och lugnt hotell vid Hyde Park

Posted Mar 10, 2015
Litet men trevligt rum. Alla bekvämligheter! Åt frukost ute vid ett av alla närliggande caféer. Nära Hyde Park och Notting Hill Gate.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom south shield's

Great and comforting

Posted Mar 9, 2015
Stayed for the weekend with my partner had a great time the hotel I in a great location right next to hyde park which is gorgeous and the staff were very helpful and full of advice on how to get around London and get the most of it
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location but overlooked a bus lot

Posted Mar 9, 2015
The hotel is in a good location. Rooms were small but staff of hotel and cafe were great. The breakfast was better than most European "breakfast included" deals.