Ratings based on 874 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value for money Fabulous location

Posted May 31, 2015
Not a 5 star hotel and doesn't pretend to be 5/5 the quality it delivers at the price Chocolate cookies are a winner Returning in July and September
5 out of 5
Recommended
for Everyone
by A verified traveler

Ideal para londres

Posted May 31, 2015
Pros: Localizacao e instalacoes
Cons: Falta ducha higienica e box fechado?
Location: Metro a 2 quarteiroes, parque na ffrente, bons restaurantes por perto.
Hotel otimo, equipe simpatica e prestativa.moveis e equipamentos novos.localizacao perfeita.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Jordan

Not Bad

Posted May 26, 2015
Pros: Very quite
Cons: Room service menu
Location: Location is OK if you are looking to stay in a quite residential area.
Room sizes are fine, WIFI is excellent, need some improvement in room service menu...one disappointing issue is the empty minibar...Overall it was a good hotel for a couple of nights stay.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Melbourne

Great location for transport

Posted May 24, 2015
Pros: Cleanliness and location.
Cons: Timeliness of check-in and the attention of serving and reception staff.
Location: Notting Hill and Portobello Road Market, Westfield at Shpeherd's Bush, Hyde Park directly across the road and Kensington Palace 5 minutes walk.
Very disappointing check-in. Room wasn't ready at check-in time, and the staff then failed to "find us" whilst we sat in the bar (outside area). They forgot to give us cookies, and then forgot to send our luggage up to the room. At least they tried to make amends with free drink vouchers and a discount for a restaurant meal. Two days running they forgot my coffee after ordering and sitting outside - I had to chase them up after 15 minutes of waiting in vain each time. Overall not a very professional standard for Hilton. The room was small, but reasonable for London and quite nicely furnished. Having the TV at right angles to the bed, with no alternative seating made it uncomfortable to watch. Very clean and tidy with quality furnishings and well-serviced room each day. Lovely and quite on the 7th floor. Great location with several pubs and restaurants within walking distance. Hop-on Hop-off bus directly outside the door (albeit ridiculously priced). Choice of three tube stations within 10 minutes walk.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto

Nice hotel in Notting Hill, steps to park

Posted May 22, 2015
Great location, good value. We took the Heathrow express train to Paddinton and then it's just one station away. Close to 3 subway stations, walking distance to Kensington Gardens, portobello market, and South Kensington shopping via Hyde Park. Tons of shops, restaurants and pubs really close by. We would come back and recommend
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane Australia

Nice hotel close to Hyde park and Underground trai

Posted May 15, 2015
Pros: Cleanliness, location and the friendly staff,
Cons: No
Location: Kensington and Hyde Park over the road and Kensington Palace a short walk. Vic & Albert, Science and Nat History museums across the park. Trains close
Excellent service from staff. The hotel is close to underground train stations Central line and Circle so will get you to most places without a change. Staff were very friendly and the room cleaned daily with new towels provided.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom roma

Elvira

Posted May 12, 2015
Albergo pulitissimo....dolce accoglienza con cookies caldi....personale disponibile anche dopo esser arrivati con un giorno di ritardo causato dall'incendio a Fiumicino...ottima posizione, vicino alla fermata della stazione.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Askim

Posted May 12, 2015
Alt levde opp til forventningene og enda litt til. Fin beliggenhet (stille) og kort vei til buss/t-bane (to stopp til Oxford street). Evt kun 15-20 min gange rett frem. I tillegg har man Hyde Park rett utenfor døren. Personalet var veldig hjelpsom. Rommet var av god standard og meget rent. Hotellfrokosten var bra (sett ut i fra hva man ellers kan forvente av et hotell i London). Kommer gjerne tilbake
1 out of 5
by A verified travelerfrom Denver, CO

Too small a room and too tiny tiny a bathroom.

Posted May 11, 2015
Pros: The staff and location.
Cons: Tear it down and start over.
Very bad choice. I could do the 3 S´s in one place. Food was bad and I wouldn´t reccommend to Americas. I have been a Hilton Honors for many years and this is the worst one. Room was so hot (may 5th/10th) that we had to have the the tempt down on high and never got the room cool. On a positive note, the staff was great.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Buttenwiesen, Bayern

Perfekter Ausflugsstützpunkt

Posted May 4, 2015
Wir benutzten das Hotel als Ausflugsstützpunkt für einen 5-tägigen Londonausflug. Perfekte Lage direkt am Hydepark mit sehr guter Verkehrsanbindung, ausnehmend freundliches Personal, gutes, reichhaltiges Frühstück. Man sollte vielleicht auf ein Zimmer nach Norden hinaus achten, dann ist es auch sehr ruhig. Inwieweit der Verkehrslärm bei Südzimmern stört, weis ich aber nicht.