Ratings based on 1,768 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Not fully clean

Posted Jan 27, 2015
Was provided with a disabled bedroom and did request different at the price i paid but still had no other option even though i did email in advance. The fire alarm went off 4 times at long times during my sleep as i was working nights i had to break my sleep due to the horrible sound
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fra

War nett :-) wurde es auch wieder buchen

Posted Jan 26, 2015
Der Empfang war gut. War leer. Ich war etwas enttauscht, da ich davon ausging, dass man etwas über London gucken kann. Bis auf eine Baustelle genau neben/ vor dem Hotel - Fehlanzeige. Das Hotel liegt in einer ruhigen Seitenstraße direkt an einer U-Bahn Station. Die Zimmer war ok, teils modern- das Bett war ein Traum :-) Im Bad müsste das ein oder andere erneuert werden, obwohl diese noch nicht sehr alt aussahen und modern waren, aber es gab einige lockere Teile. Was ich gar nicht gut fand: Es gab keine Deckenbeleuchtung und keine Steckdose für europäische Stecker. Im Bad war einer für den Rasierer. Das finde ich nicht gut, da ich in vielen Vers Hotels in England war und alle dies verfügbar hatte bzw dann Adapter. Wir hatten nur die Übernachtung gebucht. Der Fitnessraum ist klein und uberschaulich- für mich ausreichend gewesen- sofern man dies noch nach dem London Sightseeing braucht
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, but hot water issues

Posted Jan 24, 2015
Pros: Great decor, clean rooms, great breakfast (although it is expensive)
Cons: Hot water system needs to be more consistent
Location: Location is great. Easy walking distance to tower of London.
We have stayed here twice now. The rooms are great, clean, modern. The only issue that I had was that the hot water just suddenly went cold while I was in the shower, after only a couple of minutes. Then I couldn't get it warm again after that. Needs sorting!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to attractions

Posted Jan 19, 2015
Pros: Interior cleanliness and staff
Cons: Exceptionally expensive car park
Location: Tower of London, 5 minute walk, Tower Bridge adjacent. St Paul's 15 mins walk, Gherkin, City Hall, The Shard, HMS Belfast, St Catherine's Docks.
Very helpful and polite staff. Lovely atmosphere and very clean all round. Would certainly consider staying again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Exeter

excellent Hotel Nice And Central

Posted Jan 19, 2015
2 mins walk from tube station right near London Tower Bridge and the Tower of London loads with-in walking distance,parking is under the Hotel so your car is nice and safe at extra charge but well worth it,Roof top bar is amazing view is excellent and the cocktails are to die for.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom berlin

Sehr schönes Hotel

Posted Jan 13, 2015
Ein Hotel in verkehrgünstiger Lage. Sehr guter Service. Das Zimmer ist komfortabel und auch ausreichend groß. Das Bad ist sauber sollte aber demnächst renoviert werden. Aber das Hotel ist auf jeden Fall weiterempfehlen, man kann auch noch spät anreisen und wir hatten weder beim Einchecken noch beim auschecken Wartezeiten oder sonstige Probleme.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Gt Manchester

Near great, memorable sites

Posted Jan 13, 2015
Pros: The staff,cleanliness,location. Good breakfast choices.
Cons: I personally didn't like pillows(too soft) Room temperature uncomfortably hot despite aircon.
Location: On door step for Tower of London,Tower Bridge,visited street markets.used underground to get all around London
Thoroughly enjoyable stay.Tube station on door step,with eateries and bars close by. Very polite and pleasant staff at all times. Able to get around doing lots of site seeing-caught a show-relaxed along the Thames-perfect week-end.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom W

Great hotel, spoiled by rude guests

Posted Jan 12, 2015
Great hotel, very close to Tower Hill tube and Fenchurch street station. Rooms were comfortable and was surprised to see Apple Mac TVs and computer keyboards in the room. Unfortunately our next door guests decided to play loud R&B music in the afternoon when we were trying to relax in the room, then arrived in from their night out at 5.30am and woke us up by knocking on all the doors down the corridor. This spoiled our relaxing weekend a little but this really wasn't the hotel's fault.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Boston

Nice hotel at convenient location in London city

Posted Jan 10, 2015
Pros: Nice hotel close to T, and walk to Tower of London.
Cons: It would be nice to provide some ice making machine
Location: Nice hotel close to T, and walk to Tower of London.
The hotel room is Small, nice and clean
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sunshine Coast

New years in London

Posted Jan 7, 2015
Pros: Location, Service, cleanliness
Location: ! minute from tube station, Tower bridge, Tower of London, St Pauls Cathedral, The Gherkin, Museum of London, the narrowest Pub in London
we loved our stay at Double Tree. We arrived at 11.00am , well before check-in only expecting to leave our bags and they found a room for us straight away. We had a room on the 7th floor which was excellent. Clean, quite spacious, a well equipped and layed out bathroom and most importantly, a comfortable bed. It was ideally located to sight see around London with the tube station a minute walk from the hotel. We spent new years in the Skylounge overlooking the Tower of London. A truly memorable stay in one of best cities in the world.